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Globalization and Civil Society: NGO Influence in International Decision-Making

4. Strategies and Impact

It is indisputable that civil society has been successful at bringing new issues to global attention. The UN and the international conferences of the past decade have been an effective venue for this. Environment, sustainable development, population, food security, urbanization, women's rights and human rights: these complex and substantive global issues are not only on the international policy horizon, they have been integrated into public policy thinking, university education, media attention and intergovernmental negotiations.

More direct methods have also been adopted, such as campaigns and boycotts, which are intended to have a more direct impact. The boycott of Nestlé because of its marketing of breastmilk substitutes has resulted in a change in the way international corporations understand and manage public policy.100 The boycott of international companies with investments in South Africa was a major factor in the external pressures that resulted in the collapse of apartheid. The campaign against sweatshop labour in factories subcontracted to large apparel companies resulted in several firms, including Levi Strauss and Gap, adopting codes of conduct for their firms and their subcontractors.

Civil society now has the power to achieve what appears to be spontaneous action in new areas. Arriving without warning to those outside the CSO community, these campaigns are actually the result of years of consciousness-raising, education, organization and network-building. These channels alone may not be sufficient to achieve responsible global governance, but civil society is showing remarkable creativity at keeping elements of undemocratic global power on the defensive and continually raising the issues of equity, justice, human rights, sustainable development, community empowerment and health.

Clearly, civil society has put considerable global pressure on a range of issues and fora. But overall, when it comes to global governance, it remains difficult to assess its impact. Growth in numbers does not assure commensurate influence. The urgency of some of the issues raised by CSOs, and the strength of their moral authority, does not always mean that CSO energies are used strategically. Success in specific areas like human rights (see box 7) may not translate into success in others. This section will therefore try to lay out the process of global decision-making and evaluate the impact of civil society at various points in this process. Of course, different opportunities will result in different approaches and strategies. At the UN, where civil society integration is relatively well developed, a range of methods are used to influence decision-making. At fora such as the WTO, where access is limited or denied and there are few processes for the integration of civil society, NGOs are inventing and re-inventing new ways to make their voices heard.
 

National Level Lobbying and Influence

In most democracies civil society has a variety of means available to influence, alter or re-orient a country's policies. At the formal political level, CSOs in some countries might lobby parliamentarians, testify before congress and organize letter-writing campaigns to foreign secretaries or prime ministers. Government officials might even actively solicit input from CSOs or request expert evidence. Under other circumstances, CSOs might hold public demonstrations to exhibit the extent of public support or develop media coverage favourable to their views. In all cases, the strategy hinges on developing a public, national position or evidence of interest in a certain position by communities or constituencies important to government officials. Such positions can then be carried into the international arena.

Box 7
Human Rights Success

One area where CSOs have had considerable global impact is in the field of human rights. Consistent pressure from civil society over the years has kept issues alive and relevant. Following strong lobbying in 1945, respect for human rights was accepted in the UN Charter as one of the four purposes of the UN. Over the next 50 years, human rights groups have succeeded in overcoming substantial national government antipathy or opposition by using the tactics of moral authority, the outrage of observers and shaming perpetrators. A legitimate space for NGOs to present cases of human rights abuses was created. In many instances, these groups have made a significant difference in the lives of individual victims and communities around the world. With their ongoing advocacy and campaign work, NGO pressure resulted in the formal creation of the post of UN High Commissioner for Human Rights in 1994, almost 50 years after it was called for in the UN Charter.

With the end of the Cold War, human rights groups are now working actively to integrate a human rights perspective into UN peace-keeping operations. Human Rights Watch, Amnesty International, Africa Rights and others have confronted the belief that peace-keeping operations can maintain an objective "neutrality". Africa Rights has argued in response that there is an objective human rights reality as well, and that this is integral to the mission of the United Nations.

The relative success of the human rights work is a consequence of several factors, including the length of time the issue has been receiving international attention and the broad appeal of its clear moral message. The "migration" of individuals between executive and field positions in major NGOs and in UN human rights operations also has had an influence. Despite their successes, human rights campaigners face enormous challenges. Abuses continue in many parts of the world, impervious to external pressure. There is also a serious backlash within the UN from some governments which challenge NGOs' rights of access to the UN system and the information NGOs present to the public. The proliferation of activist groups around the world also presents challenges to the movement, through the need to retain not only its grassroots but also its international legitimacy and impact.101

For CSOs and citizens in authoritarian or repressive countries, international events can have a critical strategic function. For some of these groups or citizens, the international event is an opportunity to continue a local campaign against their government and to seek new alliances from NGOs as well as from other governments in support of their domestic struggles. Wangari Maathai, leader of the Kenyan Green Belt Movement, summed this up in a speech to the World Bank in 1993:

...if governments lack political will to apply laws, regulations and agreements to which they have subscribed, only an informed and involved community can stand for the environment and demand development that is sustainable....

Groups like the Green Belt Movement use international events to highlight Kenyan domestic inequity and corruption, hoping to bring international attention and pressure on the Kenyan government.
 

At the United Nations

Framing the issues for international UN conferences

It is the voice of civil society on global issues that is framing public understanding of issues and catalyzing international conferences at the UN. Seventy-three per cent of respondents to the Benchmark Survey of NGOs were pleased at their success in defining problem areas for international conferences. Other actors may attempt to redefine the language of "human rights" or "sustainable development", but they are often reacting to a public discourse generated by a global network of CSOs.102

Defining international issues is a key area of NGO success. In many ways, the last 10 years of international conferences are a testament to NGO activism and lobbying. Issues such as the global environment, social development, gender relations, population and habitat have not typically fit into the national political discourse. Civil society has played a central role in defining the issues and in pressuring governments to adopt positions on them that can be implemented at international and national levels.

International UN conferences and the preparatory committees leading up to them are generally occasions when governments articulate their policy objectives and make policy announcements. NGOs, in their traditional lobbying role, can use international events to pursue their ongoing domestic efforts to affect their own governments' activities and take advantage of the ease of access to senior government officials away from their capitals. This extension of domestic democratic activity can often pay dividends in framing or influencing the acceptance of compromises that arise during negotiations and in creating increased access for NGOs to their respective government officials after the international conference.

NGOs accredited to ECOSOC have the right to formally state their views and participate in the intergovernmental component of a global conference or meeting. They can, for example, make their views known in position papers circulated via UN distribution channels along with the other official documents. They can also attend all open plenary sessions of ECOSOC or its committees and may be invited by the chair of a meeting to address the session. Recently, non-accredited NGOs and NGOs accredited to other UN agencies have been able to distribute their publications to delegates through an informal display table and have been asked on occasion, by meeting chairs, to express their views to the plenary sessions.103

It can be argued that civil society has been more successful at gaining international attention and setting agenda than in getting results. While many of respondents to the Benchmark Survey were pleased with their success in defining the problem area, only 52 per cent of respondents felt that they were successful in altering the final text of the event,104 and even this may be optimistic (see figure 4). This disparity was acknowledged by Juan Somavía, Secretary General of the World Summit for Social Development in an emotional address to the Women's Caucus on International Women's Day in 1995, during which he acknowledged the pivotal role that women-focused NGOs had played in bringing global social development to the international stage, and apologized for the lame response from the United Nations.105 The capacity of civil society to continue to use such fora may now be over as the spurt of global conferences seems to be declining.

If NGOs, like governments, attend in order to influence the discussions and the outcome of the event, or the text of the conference document, then this type of lobbying activity would be consistent with their formal role in consultative status to ECOSOC. In practice, however, many NGOs go, not so much to influence governments, but to "influence other NGOs" and define their major success as "linkage with NGOs".106 African NGOs consulted in the Benchmark Survey saw the split interest in working with other NGOs and in working on the conference topic itself as necessary and consistent with their experience. In their view, effective access to governments and the intergovernmental process at the international conferences was difficult. Access to their governments may not give them influence. Their strategy is to learn as much as possible about the issues and to lobby larger Northern NGOs with better or more effective access to funding and to sympathetic governments.107

Participation: NGOs on government delegations

Governments frequently invite non-governmental experts to join national delegations attending international conferences. Business and industry-oriented NGOs (BINGOs) often have been allowed to participate as part of official delegations and some governments have begun to include citizen groups as well. The relationship between NGOs and their governments will change as more civic groups are included in government delegations. By so doing, governments increase the chance that NGO experience and the views of their constituencies are heard by national officials and the other participants at an international conference. Despite the fact that many NGO respondents to the Benchmark Survey considered that access to their national governments was restrictive, 68 per cent of NGOs cited "meeting their own government" as an important reason for attending intergovernmental events; and a majority of respondents answered that being on their own government's delegation was their preferred tactic at intergovernmental meetings.108

From the point of view of lobbying government, being a member of an official delegation is the best strategic position. When asked who NGOs most need unrestricted access to when attending intergovernmental conferences, 52 per cent of the NGOs that responded to the Benchmark Survey felt they most needed unrestricted access to their own government's delegation, which rated far higher as a group to influence than UN conference staff, NGO support staff, other government delegations or the media. Clearly, given the opportunity to lobby, most NGOs are keen to do so.

Intergovernmental conferences have become the forum of choice for general NGO information sharing and strategic thinking. This takes place during the conferences and preparatory conferences themselves, and also by rigorously "working the system" and utilizing all the space made available for formal and informal NGO influencing with governments. Equal attention, however, is typically given to information sharing and consensual agreements before each meeting, through timely mailings and e-mailings to the organizations' global network.109

Winning friends and influencing people

A method of influencing the newly strengthened economic institutions may be through highly placed and influential individuals. In reaction to information from civil society advocates, generally mixed with their own career experience, a small number of leading individuals have started to voice concerns about democracy, equity, human rights, environment and development in relation to globalization. They do not form a team of equals, or a team at all. Nevertheless, these individuals have felt moved to form CSOs or NGOs with strong interests in democracy and globalization. From the intergovernmental world have come the recently deceased Erskine Childers, previously with the UN; Herman Daly, previously with the World Bank; and David Korten, previously with Harvard Business School, the Harvard Institute for International Development, the Ford Foundation and the US Agency for International Development (USAID). From government have come former Soviet President Mikhail Gorbachev, founder of Green Cross; and former US President Jimmy Carter, founder of the Carter Center. From business have come Sir James Goldsmith, a millionaire industrialist who has taken a strong stand against globalization and the GATT; and Maurice Strong. All of these individuals have taken their new personal perspectives into their past networks, and have unique opportunities to effect change.

Building capacity at the NGO Forum

When NGOs attend UN conferences, they are interested not only in the official conference, but also in the NGO events that have now become institutionalized with the framework of UN conferences. The importance of the "NGO Forum" is now well-known and respected. Indeed, at the Fourth World Conference on Women in Beijing, one witnessed the irony of the UN feeling pressured to support the right of the NGO conference to proceed unimpeded against the right of a member country — China — to impose its sovereignty. But this is a view of the NGO community from the outside. Within the community, there are many NGOs who are uninterested in the UN and UN conferences per se. Perhaps these groups cannot get accreditation to the intergovernmental conference; it may also be because many NGOs use the opportunity of an international conference primarily to meet with other NGO colleagues and pursue activities other than direct lobbying, including education and information exchange. It also no doubt includes the pragmatic lobbying of major NGOs for their attention and resources.

One of the findings of the Benchmark Survey was that much of the international NGO community is relatively new to the international arena. For 59 per cent of the respondents, their first experience at an international conference was in the 1990s. This most likely is a reflection of the sea change wrought by the UNCED process in opening up the UN to greater NGO participation.110 The NGO community therefore has to deal with a relatively inexperienced population of activists. Education and capacity building are continual challenges. Many spend their time at international conferences building capacity within the NGO movement. When asked why they attend international conferences, 52 per cent of NGOs replied that they attend in order to "strengthen their own NGO", and 46 per cent to "learn more about an issue", — compared to 40 per cent who want to "influence [their] own national government" and 36 per cent who want to "alter the final outcome". There was a sense among African NGOs at the March 1996 ELCI meeting that their attendance was the pragmatic tactic for poorer, newer and smaller NGOs.111

When asked how they would divide a hypothetical sum of US$ 20,000 between nine areas with the goal of improving participation, respondents to the Benchmark Survey allocated the highest share of funds to an NGO pre-meeting where NGOs could organize and develop a common position (28 per cent of the resources). The respondents also indicated the importance of providing NGOs with funds so that they could send for additional participants (18 per cent of the resources) and 16 per cent to facilitate the participation of NGOs that have never attended a global event.112

Faced with the reality that only some NGOs are focused on the UN conference and related NGO Forum, one is forced to ask whether other activities should not receive relatively more attention. Clearly there are other ways to use NGO resources. Decisions about how best to use resources, however, are often influenced by outside factors. There may be funds available and a momentum set up around international conferences that are hard to resist. It is also interesting to see how few of the processes of international decision-making are understood by CSOs. At a meeting of African environmental NGOs to consider how best to affect global governance, it was clear that influence is not systematically thought through as a question of strategic resource allocation across a spectrum of decision-making. The question of governance in light of the new international economic order quickly surfaced, and the group lacked information about intergovernmental meetings and procedures that should form the basis of advocacy and campaign planning.113

Monitoring, implementation and follow-up

NGOs themselves frequently note that monitoring and follow-up are much needed and inadequately pursued. This is partly a comment on the stop-start momentum of the intergovernmental process. Some have recommended that the Commission on Sustainable Development establish a procedural rule: any proposed text that restated or reneged on previous commitments should be deemed out of order.114 At other times it is a self-critical comment directed towards the CSO movement as a whole to focus not just on advocacy but on monitoring follow-up on gains and ensuring that they are implemented.115

WEDO's mandate is to monitor and follow-up on international conferences and UN activities. This organization's appraisal of the effect of the Beijing Conference on women's issues shows that there are important areas where international commitments are being implemented at national level. In Latin America and Asia, where there is little tradition of involving women in public life and decision-making, there is a new willingness to involve women's NGOs. NGOs from Pakistan and Korea, for example, were involved as consulting partners with their government delegations at the Beijing conference and after. Many countries, from Bangladesh and Botswana to South Africa and Turkey, are developing national plans of action to implement the Beijing Platform of Action. Family violence is receiving national policy attention in Columbia, Malaysia, Costa Rica, Peru and Puerto Rico. Egypt sustained its Beijing momentum and banned female genital mutilation. In most of these countries, such public policy decisions and legislation were very controversial and adopted only after protracted debate. Similar gains were tracked by WEDO in other themes, including women's health, political participation, peace-keeping and economic justice.116

100 S. Prakash Sephi, Multinational Corporations and the Impact of Public Advocacy on Corporate Strategy: Nestlé and the Infant Formula Controversy, Kluwer Academic Publishers, Boston, 1994.

101 Felice Gaer, "Reality check: Human rights NGOs confront governments at the UN", in Thomas Weiss and Leon Gordenker (eds.), Non-governmental Organizations, the United Nations and Global Governance, op. cit.

102 See Harris Gleckman, "Transnational corporations and 'sustainable development': Reflections on the debate", Green Globe 1995, Oxford University Press, New York, 1996.

103 Benchmark Survey of NGOs, op. cit., p. 74.

104 Benchmark Survey of NGOs, op. cit., p. 65.

105 Juan Somavía, Secretary General of the WSSD, in his keynote address to the Women's Caucus on International Women's Day, WSSD, Copenhagen, 8 March 1995.

106 Benchmark Survey of NGOs, op. cit., pp. 65-67.

107 ELCI/UNEP, UNEP's Policy Statement on Non-Governmental Organizations and Other Major Groups, draft, 25 February 1996; UNDP, UNDP and Organizations of Civil Society, San Francisco, June 1995.

108 Benchmark Survey of NGOs, op. cit., pp. 68 and 75.

109 Martha Alter Chen, "Engendering world conferences: The international women's movement and the United Nations", op. cit.

110 Benchmark Survey of NGOs, op. cit., p. 9.

111 Benchmark Survey of NGOs, op. cit., p. 44.

112 Benchmark Survey of NGOs, op. cit., p. 82.

113 ELCI meeting to discuss the findings of the Benchmark Survey of NGOs, UNEP, Nairobi, 8 March 1996.

114 Barbara Bramble, The Future of the CSD or Bringing Agenda 21 into the Twenty-First Century, statement on behalf of the National Wildlife Federation/US at the High Level Segment of the Fourth Session of the Commission on Sustainable Development, United Nations, New York, 2 May 1996.

115 Bill Pace, World Federalists, comment in reaction to a presentation on the Benchmark Survey of NGOs, to the DPI-NGO Thursday morning briefing at the Dag Hammerskjold Auditorium, United Nations, New York, 14 December 1995.

116 WEDO, Beyond Promises - Governments in Motion: One Year After the Beijing Women's Conference, WEDO, New York, September 1996.


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