From Partial to Systemic Globalization:
International Production Networks in the Electronics Industry
Dieter Ernst
April 1997
Copyright 1997, by Graduate School of International Relations and Pacific Studies,
University of California at San Diego and Berkeley Roundtable on the International Economy
This is a joint publication of The Data Storage Industry Globalization Project Report
97-02, Graduate School of International Relations and Pacific Studies, University of
California at San Diego, and BRIE Working Paper #98, Berkeley Roundtable on the
International Economy, University of California at Berkeley, 1997.
Dieter Ernst, Ph.D., is a Senior Research Fellow at BRIE. He is currently a professor
of International Management at Copenhagen Business School, Denmark. Before joining BRIE,
Dr. Ernst had been a senior advisor at the OECD Development Centre (Paris). For over two
decades, Dr. Ernst has written about technology and international competition in various
industries and implications for firms' strategies and government policies.
Generous support for this work was provided by the Alfred P. Sloan Foundation.
Table of Contents
Chapter I: The Dynamics of Global Competition in the Electronics
Industry
- 1. Strategic Games and Entry Barriers
2. Changing Competitive Requirements
3. Competitive Challenges in the Hard Disk Drive Industry
- 3.1. Scale Economies
3.2. Complex Capability Requirements
3.3. Volatility
3.4. Implications for Entry Barriers and Industry Structure
Chapter II: A Shift from Partial to Systemic Globalization: Key
Features of International Production Networks
- 1. A Puzzle
2. Conflicting Determinants of International Production
3. The Limits to Partial Globalization
4. Systemic Globalization: The Concept of the International Production Network
- 4.1. Levels of Analysis
4.2. Basic Definitions
4.3. Intra-Firm Versus Inter-Firm Production Networks
4.4. Governance Structures
4.5. Indicators
Chapter III: Geographic Dispersion
- 1. The Concept of Geographic Dispersion
2. American Firms as Pace-Setters
3. A Sophisticated Asian Production Network: The Case of Seagate
4. Divergent Approaches to Geographic Dispersion
- 4.1. A Heavy Reliance on Outsourcing: The Case of Apple Computer
4.2. A Late Shift to Asia: Geographic Dispersion at IBM's Storage System Division
5. The Ascent of Japanese International Production Networks
- 5.1. The Move to East Asia
5.2. Changes in the Locational Patterns-Towards a Regional Specialization
5.3. The Vintage Factor: Learning How to Manage International Production Networks
5.4. Current Developments: Competing for Asia's Supply Base and Markets
Chapter IV: Increasing Complexity
- 1. Product Mix
2. Scope of Activities
3. The Migration of Key Support Functions: A Misplaced Focus on R&D
4. Capability Transfer Through Subcontracting: The Experience of American Semiconductor
Firms
5. Capability Transfer by Japanese Electronics Firms
- 5.1. Procurement
5.2. Transferring Some Elements of R&D
6. Outsourcing in the Computer Industry
- 6.1. The Increasing Importance of Outsourcing
6.2. Motivations for Outsourcing
6.3. Implications for Local Capabilities-The Example of OEM Arrangements
7. The Joint Migration of Key Support Functions
- 7.1. Systemic Rationalization
7.2. The Example of Hewlett Packard
7.3. The Role of Proximity: New Options for Co-Location Abroad
Conclusions
Bibliography
Endnotes
THE ISSUE: OPENING THE BLACKBOX OF "GLOBALIZATION"
Far-reaching changes are currently occurring in the organization and location of the
production of industrial goods and services, changes which are bound to have important
implications for the welfare, the development potential, and the competitive position of
different countries and regions. As competition cuts across national and sectoral
boundaries and becomes increasingly global, firms everywhere are forced to shift from
exports to international production. Today, dominance in a domestic market--even one as
large as the U.S.--is no longer enough. Mutual raiding of established customer and supply
bases has become an established business practice, with the result that firms are now
forced to compete simultaneously in all major markets, notably in Europe, North America
and Asia.
This has led to a rapid expansion of international production: new production sites
have been added at a breath-taking speed outside the industrial heartlands of Europe,
North America and Japan. Since the mid-1980's, international production has grown
considerably faster than international trade. Today, the sales of foreign affiliates of
TNCs far outpace exports as the principal vehicle to deliver goods and services to foreign
markets. The expansion of international production is likely to continue.(1)
Yet, quantitative expansion is only part of the story. Of equal importance are
qualitative changes: a shift from partial to systemic forms of globalization. In order to
cope with the increasingly demanding requirements of global competition, companies are
forced to integrate their erstwhile stand-alone operations in individual host countries
into increasingly complex international production networks. Companies break down the
value chain into discrete functions, and locate them wherever they can be carried out most
effectively and where they are needed to facilitate the penetration of important growth
markets.
Reduction of transaction costs is one important motivation. Of equal importance are
access to clusters of specialized capabilities and contested growth markets, and the need
to speed up response time to technological change and to changing market requirements.
This raises an intriguing question: As the pace of globalization accelerates and as
this deepens the functional integration between previously separate national production
systems, how will this affect firm strategies? And, more specifically, will globalization
increase rather than decrease the choices that companies have in organizing their
worldwide production activities? In order to answer this question, we need to open the
blackbox of "globalization." In other words, we need to inquire why firms are
forced to shift from exports to international production, what factors shape the location
and organization of such activities, and why firms differ in how they approach
international production.
This study is an attempt to provide a conceptual framework for addressing this research
agenda. The focus is on the electronics industry which has been at the forefront of
globalization; indeed, the electronics industry's reliance on international markets and
production is unrivaled by any other industry, as is its exposure to international
production networks. The industry also reflects quite well the increasingly complex
requirements of global competition. As this study is part of the Sloan Foundation project
on "The Globalization of the Data Storage Industry," I will try to include,
wherever possible, illustrative examples from this particular sector of the electronics
industry.
The analysis proceeds in four steps. In chapter I, I analyze how the increasingly
demanding requirements of global competition are reshaping the entry barriers and the
structure of the electronics industry. I also identify some distinctive competitive
challenges that set the hard disk drive industry apart from the rest of the electronics
industry.
In chapter II, I analyze how this has led to a shift from partial to systemic forms of
globalization and the spread of international production networks. I show that
international production networks are more than "governance structures for
economizing on transaction costs."(2) Of equal
importance are the search for clusters of specialized capabilities and access to contested
growth markets. The focus on capabilities is consistent with the evolutionary theory of
the firm which argues that competition today centers around a firm's ability to build
capabilities quicker and at less cost than its competitors.(3)
The focus on market penetration is consistent with Dunning's eclectic FDI theory, which
considers spatial variations in the size and composition of markets as a critical
location-specific factor.(4)
In the remaining two chapters, I analyze two main features of systemic globalization:
geographic dispersion and concentration, and the increasing complexity of value chain
activities that move abroad.
Chapter III deals with the first of these issues. It shows that electronics firms have
pursued a variety of geographic dispersion strategies, and documents the new patterns of
specialization that are emerging in various sectors of the electronics industry.
Finally, Chapter IV analyzes some important aspects of the increasing complexity of
international production: (1) new products are produced overseas much earlier than
predicted by the product life cycle (PLC) theory; (2) the scope of international
production has been substantially broadened and now covers all stages of the value chain,
including some high value-added support functions; (3) outsourcing has increased in
importance, and now covers a variety of high value-added support functions; and (4)
systemic rationalization now cuts across national borders and covers a variety of
cross-border linkages. To the degree that proximity advantages can be replicated abroad,
these factors have further expanded the internationalization of the value chain. In other
words, once manufacturing moves abroad, there is a strong tendency for a concomitant
migration of key support functions.
Chapter I: The Dynamics of Global Competition in the Electronics
Industry
1. Strategic Games and Entry Barriers
More than in any other industry, competition in the electronics industry today cuts
across national and sectoral boundaries. In order to compete in this industry, a firm must
be able to internalize, on a global scale, specialized assets and capabilities, including
technological knowledge, organizational competence, finance, production experience,
supplier and customer networks and market intelligence. These capabilities are important
because they can lead to the timely development and effective commercialization of a wide
variety of electronics goods and services. Of critical importance is that the firm can
build these capabilities quicker and at less cost than its competitors.(5)
Due to pervasive globalization pressures, fundamental changes have occurred in
competitive behavior and how firms create or acquire these capabilities. No firm, not even
a dominant market leader, can generate all these different capabilities internally, let
alone deploy them on a global scale. This necessitates a shift from individual to
increasingly collective forms of competition, "... from the legal entity known as the
firm to the contractual network of firms tied together by mutual long-term interest."(6) Competition is thus primarily shaped by "strategic
games" among the leading companies or coalitions of firms which position themselves
so as to discourage or dictate the actions and responses of their current and potential
competitors.(7)
Such games are played on different levels, with cooperation often going hand in hand
with intense competition. For instance, competitors can cooperate on basic support
services (such as R&D and standards) and intermediate inputs (such as materials and
components), while maintaining keen competition at the final product stage. Or they may
join forces to create a variety of entry deterrence strategies against possible new
entrants. Of equal importance are joint attempts to restrict technology leakages and to
control the range of products and services that could act as superior substitutes.
Governments also play an important role in such games. In most sectors of the
electronics industry, a variety of regulatory barriers restrict access to new
technologies, product standards and markets. This reflects the growing
"politicization"(8) of competition in an industry
which is widely claimed to be of strategic importance.(9)
An impressive arsenal of regulatory barriers exists today in the electronics industry.(10) These barriers include: (1) restrictions on market
access, whether through discriminatory access to government procurement markets or through
market share quotas and "market reservation" schemes; (2) restrictions on the
establishment of firms in a particular activity through, for instance, statutory
monopolies, investment licensing, or restrictions on FDI; (3) regulations concerning
standards for product design, quality, and reliability, and interface and connectivity
requirements; (4) restrictions on access to scientific and technological knowledge and
particular types of human resources, including restrictive intellectual property rights,
technology export controls, and restrictions on the mobility of engineers and scientists;
(5) limitations on access to key components; (6) restrictions on pricing behavior and the
establishment of distribution channels; and (7) restrictions concerning the financial
behavior of firms, especially with regard to discriminatory fiscal treatment and
restrictions on profit repatriation.
In short, competition in the electronics industry is based on strategic interaction
between firms and governments. It centers on market positions and on the definition of the
rules of the game, where technological and organizational innovations, entry deterrence
strategies, and regulatory barriers are used as important weapons. Creating and destroying
entry barriers thus has become the essence of competition in this industry. What separates
the electronics industry from other industries, however, is the intensity, spread, and
variety of such entry barriers, their complex dynamics and their increasingly systemic
nature. As R&D and capital intensity are high and rapidly increasing, entry barriers
into the electronics industry in general are well above the industry average.(11)
As usual, the average hides the essence of the story. Once we disaggregate by product
groups and market segments, we find a complex picture. The electronics industry has a
reputation for a historically unprecedented rate of technological progress.(12) Rapid technical change, however, has acted as a
"double-edged sword."(13) In some sectors,
trajectory-disrupting innovations have dismantled entrenched entry barriers and have acted
as a powerful equalizer by eroding the competitive advantages of erstwhile market leaders.
At the same time, however, rapid technical change has produced very steep entry barriers
in sectors (for example, microprocessors) where its implementation requires huge and
rising R&D and investment outlays and where economies of scale, scope, and learning
are of critical importance.(14)
Let us take a closer look at the nature of entry barriers in the electronics industry.(15) The analysis of barriers to entry has focused primarily
on the impact of economies of scale in industrial manufacturing. As Bain has shown in his
pioneering work,(16) scale economies can constrain the
entry of new firms if the minimum efficient scale of operation is high relative to the
size and growth rate of the market, and if dynamic economies of scale or learning
economies result in unit cost reduction with cumulative production experience.(17) Under such conditions, temporary monopoly positions of
firms can be quite persistent. The same applies to the "technology gap trade" to
which monopoly leads.(18) Case studies on the
semiconductor and computer industries have shown that as long as initial innovators are
able to generate a continuous flow of process and product innovations, the competitive
efforts of would-be imitators can be repelled.(19) It is
widely assumed that this is largely due to the important role which threshold barriers and
learning economies play in both industries.
Yet, scale economies are only part of the story. A much broader view is required in
order to capture the great variety of entry barriers in the electronics industry and
possible interactions between them. Such a broader concept is also necessary to understand
how entry barriers vary over time and space and across different product groups and market
segments. Four types of entry barriers(20) are essential
for an understanding of the global dynamics of competition in the electronics industry:
(1) production-related scale economies, including learning economies, threshold barriers
and economies of scope; (2) barriers related to intangible investments required for
developing the knowledge and competence base as much as complementary support services;
(3) barriers to entry and exit of supplier networks, such as subcontracting and OEM
(original equipment manufacturing) arrangements; and (4) barriers related to sales,
marketing (especially with regard to distribution channels and the creation of global
brand images), and after-sales services.
Elsewhere, I have provided a detailed analysis of the development of each of these
different types of entry barriers in the electronics industry.(21)
The main findings can be summarized as follows. Technical change and changes in demand
continuously create new products and markets and thereby create new entry possibilities.
Thus, entry barriers have declined for a number of product groups and market segments.
Simultaneously, however, entry barriers have increased for those stages of the value chain
which are currently of critical importance for competitive success. Production-related
scale economies continue to matter. But the epicenter of competition has shifted to
R&D and other forms of intangible investment that are necessary to enhance a firm's
speed of response to changes in technology, markets and regulations. In short, what really
matters are the substantial investments required in the formation of a firm's
technological and organizational capabilities.(22)
2. Changing Competitive Requirements
These changes in the nature and the dynamics of entry barriers are due to quite
fundamental changes in the competitive requirements. Traditionally, two types of
competitive strategies could be distinguished in the electronics industry. For consumer
electronics and electronic components, competition used to center primarily on cost
reduction and judicious pricing. Non-price competition was largely restricted to a few
high value-added market niches. In the computer industry, on the other hand, the focus of
competition has been on product differentiation, based on proprietary computer designs and
market segmentation. In short, it was possible to neatly separate patterns of competition
in the electronics industry by sector, product group, and market segment.
Today, this is no longer the case. In almost every sector of the industry, firms have
to cope with much more complex requirements, where price and non-price forms of
competition are closely intertwined. In contrast to a widespread misconception that
electronics products are all differentiated products, this industry covers an extremely
broad variety of products that face very different patterns of demand. Some electronic
products are homogeneous products in the purest sense, while others are highly
differentiated products that require very intense and continuous interaction between
producers and users.
The distinction between homogeneous and differentiated products, however, has
decreased. Most electronic products have become "high-tech commodities": they
combine the characteristics of mass production with extremely short product cycles and
periodic trajectory-disrupting innovations. As a result, cost competition must be combined
with product differentiation and speed-to-market. Mass production implies large investment
thresholds that are necessary to reap economies of scale. Short product cycles imply the
rapid depreciation of plants, equipment, and R&D. Only those companies who are able to
get the right product at the right time to the highest volume segment of the market can
survive. Entering a new market right on time can provide substantial profits. Being late
is a disaster which quite frequently may force a company out of business. Probably of
greatest importance, however, is the increasing uncertainty that results from periodic
trajectory-disrupting innovations: established leadership positions can no longer be taken
for granted, and the target of competition becomes fuzzy and can change at any time.
These changes in the economics of competition have had far-reaching implications for
market structures. Take, for example, the computer industry. The development of the
computer and the invention of the transistor allowed the U.S. to establish a firm
worldwide leadership in the electronics industry during the late 1940's. Originally, this
leadership was personified by two companies, IBM for mainframe computers, and AT&T
Bell Labs for microelectronics. As outlined by Schumpter, competition in the industry was
traditionally based on successful R&D investments that created temporary monopolies.(23) The focus was on product differentiation, based on
proprietary computer designs and market segmentation. As Flamm has convincingly
demonstrated, "...[a] process of technological differentiation, with new competitors
defining new market niches, has been central to the way in which competition has
evolved."(24) Competition in the computer industry
was thus characterized by a basic paradox: despite IBM's early leadership and the
oligopolistic nature of competition, there have always been possibilities for latecomers
to enter the fray by means of product differentiation and market segmentation strategies.
IBM's dominance reached its peak in the mid-1970's. Competition in the computer
industry had then settled into a fairly stable pattern, "... with IBM dominating the
mainstream of business computing and several well-established but smaller firms nibbling
at the margins in emerging markets not covered by the umbrella of IBM's general purpose
architecture."(25) Since then, dramatic changes have
occurred in the structure of the industry. IBM's fall from its position as an industry
hegemon is common knowledge. What is less well known is that IBM's decline is
representative of a much broader development--the pervasive destabilization of established
market structures. This has happened as a result of the continuous down-sizing of computer
systems, which has made them increasingly interchangeable, and some progress towards open,
non-proprietary computer systems.(26) Across the board,
none of the leading contenders is strong enough to turn the tables in his own favor. In
addition, the distinction between the different segments of this industry has become
blurred and nobody's established customer and supply base is immune to raiders from
outside. The result is that, for each participant, the scope of competition becomes much
broader and requires an increasingly complex set of capabilities. Furthermore, the rules
of competition have become much more unpredictable.
Under such conditions, competing in the electronics industry has become a hazardous
game. I will discuss in chapter II how electronics firms have been forced to adapt their
organization of production in order to cope with such an increase in complexity and risks.
We will see that the main response has been a shift from partial to systemic forms of
globalization. Let us first, however, briefly consider some key features of competition in
the hard disk drive (HDD) industry and ask to what degree this industry fits the general
pattern that I have described so far.
3. Competitive Challenges in the Hard Disk Drive Industry
Hard disk drives (HDDs) are the workhorses of mass storage and are widely used in
computers of all sizes, from the most powerful super-computers to the tiniest laptop PCs.
The world market for HDDs today is almost $26 billion.(27)
By any standard, this is a large and important sector of the electronics industry.
This industry also provides an excellent example of the increasingly complex
competitive requirements that result from the globalization of competition. HDDs are
archetypal "high-tech commodities": economies of scale are crucial for most
stages of the value chain, and this goes hand in hand with very short product cycles and a
hectic pace of technical change. In addition to scale economies (3.1.), this industry is
also characterized by very complex capability requirements (3.2.) and a high degree of
volatility (3.3.).
There are, however, some important factors which differentiate the HDD industry from
other sectors of the electronics industry. We will see that, in terms of the sources of
volatility, demand fluctuations and trajectory-disrupting innovations have played a less
important role than for final-use products like PCs and consumer electronics. A second
important hallmark of this industry is the incredibly demanding requirements of its supply
chain logistics: HDD assembly is heavily dependent on a large number of high-precision
components, and their sources are typically spread across different time zones and
continents. Compared to the extremely demanding requirements in the HDD industry,
procurement requirements for PC assembly and consumer electronics are much more mundane.
Despite a peculiar set of industry features, the competitive requirements in the HDD
industry are not much different from the rest of the electronics industry: intense price
competition needs to be combined with product differentiation, while continuous price wars
have drastically reduced profit margins. Addressing these three goals simultaneously comes
close to a squaring of the circle. Doing so, however, almost inevitably gives rise to high
entry barriers and to an increasing degree of concentration (3.4.).
3.1. Scale Economies
Scale economies are of critical importance in the HDD industry, and continue to
increase rapidly. In final assembly, economies of scale are largely attributable to costly
overhead investments like the construction of "clean room" environments and
expensive test equipment. Huge investments are also required in precision tools, moulds,
and dies that are required to make the various high-precision components and parts that go
into a drive. For some of these components, like thin-film or MR recording heads, minimum
economies of scale are as high as those required for integrated circuits.
Let us look at a few indicators that demonstrate how important mass production is for
this industry. Seagate, one of the industry leaders, owes its success to a consistent
focus on high-volume, low-cost manufacturing, backed up by an early shift of production to
East Asia. Typically, Seagate waited until a market opened before entering with volume
manufacturing to dominate the particular market segment. With Seagate's mass production
strategy providing large cost advantages, other companies were ultimately left behind.(28) Today, out of Seagate's 5.6 million sq-ft worldwide
manufacturing capacity, more than 60 percent (3.4 million sq.-ft.) is in Asia.(29) This Asian production capacity is concentrated in three
Asian mega-plants, with each plant responsible for roughly one third of capacity (i.e.
slightly more than 1 million sq.-ft.). By any standard, these are very large production
facilities that come close to the orders of magnitude that are typical today for the
consumer electronics and semiconductor industries.(30)
Minimum economies of scale in the HDD industry apparently have grown very rapidly over
time. In 1989, an annual production capacity of between 900,000 and 1 million units(31) was regarded as economic scale.(32)
Seagate's Bangkok production facility, for example, had a registered annual production
capacity of 940,000 units in 1989. In that same year, Matsushita Kotobuki's new production
line for 3.5" drives in Japan was designed to produce 1.2 million drives per annum,
making it one of the largest facilities worldwide.(33)
Based on a regression analysis which measures the factors that drive differences in the
total cost per unit for each major disk drive manufacturer for the period 1984-1992,
Christensen (1994, p.18) concludes that "...the minimum efficient scale in the disk
drive assembly business is about 4 million units (per annum)."
Since then, a dramatic increase has occurred in minimum scale. This reflects the fact
that, with almost $26 billion worldwide sales revenues in 1995, the HDD industry has
become a major industry. Capacity requirements in the industry are driven by a very rapid
growth of demand; worldwide unit shipments increased by 35 percent in 1994, almost 26
percent in 1995, and are projected to increase by around 18 percent in 1996. To
demonstrate the increase of economic scale, let us look at 1996 capacity figures reported
by Maxtor, a U.S.-based HDD producer which is now wholly owned by Hyundai Electronics
Industries, an affiliate of Korea's powerful Hyundai group. For its main plant in
Singapore, Maxtor reports a capacity of 4 million drives, but this capacity is not per
year, but just per quarter. In other words, annual capacity at this plant now is around 16
million units. Similar capacity levels are reported for Maxtor's new facility in Dalian,
China.(34) , i.e. 16 milion units per year.
3.2. Complex Capability Requirements
This industry is also characterized by a breakneck speed of technical change: areal
density, i.e. the amount of information that can be stored on a given area of magnetic
disk surface, is increasing at about 60 percent a year.(35)
At the same time, the speed of access to data is rapidly increasing in importance. In
order to cope with both these requirements, HDD firms must be able to tap into scientific
knowledge across a broad front, covering areas such as magnetics, coding, and electronics.
HDD firms must also master a variety of very demanding technological capabilities.
Hard disk drives (HDDs) are high-precision machines that contain and rotate rigid disks
on which data is magnetically recorded, and control the flow of information to and from
these disks. HDDs require a variety of high precision engineering capabilities, for
instance the production of miniature motors able to work under extremely demanding
tolerances. This industry also requires the mastery of incredibly complex process
technologies that are used for coating disks with very thin films of magnetic materials
(the so-called deposition technique) and for producing specialized integrated circuits
(ICs). In addition to some of the most sophisticated component manufacturing technologies,
the final assembly of HDDs requires leading-edge automation techniques, including
surface-mount technology.
Yet, while manufacturing matters, it is only part of the story. Competitive success in
this industry also crucially depends on the capacity to develop innovative architectural
designs that can provide cost-effective solutions to the manifold trade-offs that exist
between size, storage capacity and access time of HDDs. Finally, leading-edge software
capabilities are an equally important prerequisite for developing a viable HDD product.
Indeed, both architectural design and software capabilities have been of crucial
importance as instruments for product development and differentiation strategies.(36)
An additional complicating feature is that product cycles in this industry keep
shrinking. On average, a new product generation is introduced every 9 to 12 months, and
for some products the cycle can be as short as six months.(37)
This leads to a rapid depreciation of plants, equipment, and R&D. Like semiconductors,
the HDD industry thus falls prey to a "scissors effect" between rapidly
increasing fixed capital costs and an accelerated depreciation of its assets.(38) The result is that speed-to-market and economies of
scale are of critical importance. The need to combine size and speed implies that a firm
must be able to ramp up production quickly to competitive yields and quality. This
requires close interaction between design, proto-typing, volume manufacturing and
marketing which, as we will see later, has important implications for the organization of
international production.
Firms can reduce this complexity by pursuing a selective approach to the use of new
technology. The main objective of innovation management is to avoid the unnecessary use of
difficult, untested and hence costly technologies and to keep products as easy to make as
possible. Take, for instance, recording head technology. MR heads, the current
leading-edge technology, are potentially far superior relative to earlier technologies,
including the current "best practice" thin film technology. However, as one
industry participant noted, "MR heads are the most difficult technology--this
industry has ever swallowed--difficult to design and to manufacture."(39)
In order to implement this technology, fundamental changes are required in all aspects of
HDD design, including head, disk, motor, and read-and-servo channels. The result is that
most firms will only use MR heads for high-end applications required for work stations,
mainframes, and servers. For desktop PCs, cost and time-to-market are crucial; it would
thus almost be suicidal to try to implement an immature technology like MR heads.
In order to cope with this perplexing array of technologies, firms need to invest huge
amounts in R&D, human resources, and capabilities. Yet, low margins prevent HDD firms
from developing all of these capabilities in-house. HDD firms thus need to have continuous
access to external suppliers and support industries that possess some of these
capabilities. The result is that HDD firms are faced with very high costs of complex
procurement logistics. With the industry characterized by heavy periodic shortages of key
components, such procurement costs are likely to increase even further.
3.3. Volatility
A third important characteristic of the HDD industry is the prevalence of excessive
boom-and-bust cycles. These cycles are due to a combination of three factors: (i) periodic
spurts of very rapid capacity expansion; (ii) a complex supply chain that leads to
periodic shortages in key components; and (iii) highly volatile demand patterns.
(i) Spurts of rapid capacity expansion
Spurts of capacity expansion result from the importance of speed-to-market. Each time
that a new product generation is introduced, HDD firms engage in a frantic race to become
the first supplier: " If you're early to market there's a reward for that. You get
gross margin, you get a lot of customer action. If you're late, you've missed it. There's
no recovery from that."(40) HDD producers thus have
all become masters in ramping-up production at short notice. The result is a built-in
tendency for an overshooting of investment relative to demand growth. This has a
paradoxical consequence. As mismatches between demand and supply occur periodically, the
capacity to exit rapidly becomes as important as the capacity for rapid capacity
expansion. Fast ramping-up and ramping-down hang together and require an incredibly short
response time to changes in both markets and technology.
(ii) A complex supply chain
In terms of its logistical requirements, the HDD industry is probably the most
demanding sector in the electronics industry. The industry requires a wide variety of
high-precision components and sub-assemblies, and procurement involves a variety of
sources that are spread over different time zones and continents. Such global supply
chains are prone to frequent disruptions. Suppliers, for instance, can cause such
disruptions through late delivery or through the delivery of defective materials. Of equal
importance are periodic supply shortages for key components such as heads, media,
integrated circuits, and precision motors. Geographic distance often magnifies the impact
of such disruptions.(41) This leads to another paradox.
While HDD firms excel in the rapid ramp-up of the final assembly lines, disruptions in the
supply chain can easily thwart this achievement; if everything else is in place, but one
tiny component is missing, all the efforts to ramp up production in time have been in
vain.
Quantum, for example, relies heavily on outside vendors for most of its key components.
In a recent filing with the U.S. Securities and Exchange Commission, the company freely
admits that "... limited availability of certain key components has constrained the
Company's revenue growth. There can be no assurance that similar shortages will not recur
in the future, and the Company's inability to obtain essential components or to qualify
additional sources as necessary, if prolonged, could have a material effect on the
Company's results of operations."(42) In order to
reduce this threat, Quantum has acquired DEC's MR head division, hoping that this would
"... drive our costs down and make sure that we [have] available high technology
components...[when we need them]."(43) So far,
however, doubts remain whether this approach will work. After all, Quantum's corporate
culture has been shaped by a long tradition of heavy outsourcing which is difficult to
change at short notice.(44)
Another example, Maxtor, illustrates how deadly a reliance on outsourcing can be.
Maxtor, which used to be one of the leading U.S. suppliers of HDDs, experienced a dramatic
fall in market share and was ultimately acquired by the Korean Hyundai group in 1995.
Maxtors main weakness was a lack of strong in-house circuit design expertise.(45) In a recent 10K report, Maxtor explained how two serious
component supply problems contributed to its decline: "The Company is experiencing a
shortage of media. The shortage is anticipated to continue at least through [ the second
calendar quarter of 1996]."(46) Maxtor also faced a
serious shortage for specialized input/output ICs that link disk and tape drives to
computers: "...the Company expects a shortfall of about 1.1 million chips from
Milpitas-based Adaptec Inc during the first three months of 1996...The Company has
negotiated a payment of $1.4 million to Adaptec to secure 500,000 units to cover the
shortfall, and an extra $1.5 million will be paid for the other 600,000."
(iii) Volatile demand patterns
Compared to end-user industries like the PC industry or consumer electronics,
demand-related volatility factors are probably less important for the HDD industry. Yet,
they still matter and, in some cases, may even be of critical importance.
The main market for HDDs is the computer industry.(47)
As suppliers of an intermediate input to the computer industry, HDD firms compete for
design-ins by computer companies. Computer companies thus exert a considerable influence
on the product mix, the product cycle, and the pricing strategies of HDD vendors.
Decisions on the product mix are shaped by the increasing storage requirements of
computers and their applications. Annual increases in areal density and speed are fairly
predictable, as long as there are no trajectory-disrupting innovations.
Two types of trajectory-disrupting innovations can be distinguished: (1) a threat from
competing technologies, and (2) break-through innovations in the drive design and in
component technology that would drastically improve disk drive capacity, performance, and
cost.
Let us first look at the threat from competing technologies. Hard disk drives
constitute just one approach to the storage and retrieval of digital information. There
are a number of competing technologies with different costs and benefits: optical storage
offers higher capacity, tape drives lower cost, RAM chips far better speed, and flash
EEPROMs more durability for portable applications.
While these technologies compete in niche markets, there is a widespread consensus
that, so far, none of these competing technologies poses a serious threat to HDDs:
"During the 1990s, it will be almost impossible for any competing storage technology
to seriously challenge the rigid magnetic disk drive [i.e. HDDs], except in a few niche
applications, as a result of the continuing rapid improvements in disk drive capacity,
performance and cost. A few alternatives to magnetic disk recording have found a degree of
acceptance in specialized markets and applications, but the proposed substitute must be
significantly better, faster, smaller, less expensive or demonstrate some other
overwhelming advantage."(48) However, a note of
caution is in order: some engineers and managers who shape decisions in drive companies
apparently believe that there may be a potential threat of displacement. Take the
following observations by one of the engineering managers of Quantum's technology and
engineering group: "When I left school in 1984 and was going to do disk-drive R&D
at HP (Hewlett Packard), my friends said the 84-kbit chips were going to kill disk drives.
The only reason the disk-drive industry is around is that [the disk drive] is less
expensive than DRAM and flash. That always colors our thinking.... ".(49)
The second type of trajectory-disrupting innovations revolves around break-through
innnovations. Break-through innovations in architectural design and in component
technology have periodically caused quite serious turmoil in the HDD industry.(50) Thus, HDD companies cannot afford to neglect such a
possibility. Much depends on what kind of customers it is linked to. If these customers
are established market leaders intent on sustaining the status quo, there is a danger that
an HDD manufacturer may become locked into obsolete architectural designs. If, however,
the HDD company succeeds in broadening its customer base to include computer companies
intent on developing new markets and applications, there are much stronger incentives to
proceed with architectural paradigm shifts. A passive subordination to customer needs can
be a trap. Indeed, market leaders in the HDD industry often listened too attentively to
their established customers and ignored new product architectures whose initial appeal was
in seemingly marginal markets.(51)
Christensen argues that a firm's competitive position depends as much on the nature of
demand as on the constraints resulting from available technologies. An exclusive focus on
the development of key components may not be sufficient. Nor, for that matter, does a
strength in architectural design alone guarantee competitive success. Both need to be
combined with a capacity to identify and develop new markets for new applications. Strong
product and market development capabilities are thus of critical importance.
Let me again emphasize an important feature of the HDD industry: drastic demand-related
disruptions do not occur as frequently as in end-user industries such as PCs and consumer
electronics. But they cannot be excluded. And when do they occur, they can have quite
devastating effects on a company's competitive position. The conclusion that matters for
our purposes is that no HDD company can afford to neglect the possibility of
trajectory-disrupting innovations. This obviously adds quite substantially to the
complexity of the competitive challenges in this industry.
Furthermore, due to the very short product life cycles that characterize the industry,
demand-related volatility also occurs on a fairly regular basis. Product cycles for HDDs
have been drastically cut. For high-end products, notably drives for servers and mainframe
computers, they have fallen from 18-24 months to about 12 months. Product cycles are
considerably shorter for desktop applications and laptop PCs, where new drive generations
are introduced about every nine and six months, respectively. Product life cycles in the
HDD industry thus follow the same hectic rhythm that is now characteristic for the
computer industry. For some segments of the industry, such as multimedia home computers,
product cycles are now almost as short as those for fashion-intensive garments.(52)
Such short product cycles are an important source of volatility. Even with all the
progress made in the flexibility of production, it is very difficult to avoid periodic
mismatches between supply and demand. Each time the supply of HDDs overshoots demand,
price wars are likely to occur. The result is that HDD producers must combine cost
leadership with technology leadership, a combination which does not exist in the textbooks
of competitive strategy.(53) Both have become inseparable.
Some of our Quantum's highest volume products for personal computers rely on some very
leading edge technology because our customers are demanding dramatic increases in the
amount of storage in order to accommodate multimedia, larger software and access to
databases. So they are pushing for very large, very cost-effective storage. To do that, we
have to go to very high technology components and design approaches in order to get that
kind of capacity in a cost-effective design. So... we're using leading-edge technology to
produce very cost-effective, high-volume storage."(54)
3.4. Implications for Entry Barriers and Industry Structure
As competitive requirements have increased in complexity, the barriers to entry have
risen across all stages of the value chain. We have seen that scale economies have rapidly
increased for disk drive manufacturing. The same, however, is true for key components.
Take, for instance, thin-film, the current dominant disk technology. The manufacture of
thin-film sputtered disks is a complex, multi-step process that converts polished aluminum
substrates into finished data storage media ready for use in a hard disk drive. The
process requires the deposition of extremely thin, uniform layers of metallic film onto a
disk substrate. To achieve this end, companies use a vacuum deposition, or
"sputtering" method, similar to that used to coat semiconductor wafers. Vacuum
deposition requires extremely expensive equipment and typically produces very low yields,
thus leading to very high entry barriers.
Equally important are the entry barriers that result from the very complex R&D
requirements that thin film media suppliers have to cope with. The effective
implementation of thin film media technology requires simultaneous solutions to a variety
of very complex problems, including magnetics, fly height, durability, and static
friction. The same is true for alternative substrates, new magnetic alloys, and sputtering
techniques.
Entry barriers are also high for head making, which is an extremely capital-intensive
business. The production of inductive thin film heads, the dominant technology, is based
on wafer fabrication techniques similar to semiconductor manufacturing and is
characterized by very high investment thresholds. Entry barriers are even higher for
leading-edge thin-film MR heads. Indeed, both scale and learning economies are orders of
magnitude larger than for earlier generations of recording heads.(55)
In addition, due to drastically shortened product life cycles, time-to-market is
essential for both media and heads: "...Early design-in wins are important because of
steepening production ramps and shortening product life cycles. As manufacturers introduce
new programs, companies must seek to qualify their heads in these new programs, which
requires significant expenditures of time and resources."(56)
But entry barriers extend well beyond the sphere of production and R&D. We have
seen that one of the peculiar features of this industry is the extremely complex nature of
its supply chain. This has given rise to substantial entry barriers involved in the
establishment of global supplier networks designed to guarantee timely access to key
components. In addition, as product cycles have been cut short, this has led to a rapid
depreciation of plants, equipment, and R&D, thus further increasing barriers to entry.
The result, not surprisingly, has been a tremendous increase in the degree of
concentration in the industry. Since 1993, price wars and the resulting widespread losses
that have swept the HDD industry have played an important catalytic role. One indicator of
increasing concentration is the rapid decline in the number of worldwide drive
manufacturers. The total number of producers has shrunk from 59 in 1990 to 24 in 1995,
with most of the decline taking place after 1993.(57) In
1995, nine companies went out of business while only three companies entered the fray.
Importantly, all of the new entrants entered niche markets rather than volume production.(58)
Today, market share data shows that, by all standards, the HDD industry is
characterized by a very high degree of concentration. American companies are clearly in a
dominant position, with the top six HDD companies are all U.S.-based firms.(59) Japanese companies play only a minor role: their market
share (as a percentage of worldwide sales revenues) peaked at 18 percent in 1990, and but
has fallen since then as Japanese firms have been unable to cope with the rapid change in
market requirements and technology. In 1994, Japanese firms had less than 15 percent of
the market.
In 1994, the last year for which data are available, the four leading disk drive
manufacturers control almost 73 percent of the world market (again for revenue shares).(60) For the non-captive market (i.e. exclusive of the large
in-house sales of IBM, Fujitsu, Hitachi and other integrated computer companies), the
share of the largest four companies was even higher and reached almost 85 percent.(61)
Concentration ratios are also quite high for the two main key components: heads and
media.(62) In 1994, the largest 6 heads manufacturers
accounted for 78 percent of all head-gimbal assemblies (HGA's) shipped, while the next 4
largest companies accounted for another 15 percent. U.S.-owned firms have 72 percent of
the market and the Japanese 19 percent. Overall, the 10 largest companies have 93 percent
of the market by volume.
Compared with both HDD assembly and head manufacturing, the media industry is less
concentrated. In 1995, the largest 6 media manufacturers accounted for 63 percent of all
units shipped. The next largest 6 companies accounted for another 27 percent and another 6
or so companies fought for 7 percent of the market. A few of the smallest firms, however,
are increasing production in 1996. Again, U.S. firms dominate, with 60 percent of the
market, but Japanese firms have a fairly strong 33 percent market share.
The very high degree of concentration that characterizes the HDD industry raises the
question whether the industry is controlled by a tight oligopoly. This is an important
issue. If the industry is indeed governed by a tight oligopoly, this would imply that the
development of technology, products and markets is shaped by a small group of American
firms. It would also imply that outsiders from Japan or elsewhere would have very limited
chances to expand their market share. The logical conclusion would then be to argue that,
if such a stable oligopoly exists, U.S. firms would certainly have a choice to slow down
their expansion of international production and may even consider bringing manufacturing
back to the U.S.
According to Blair, one of the leading experts on oligopolistic competition, oligopoly
begins when the four largest firms hold more than 25 percent of overall sales.(63) Between 25 and 50 percent, this oligopoly is loose and
unstable, but above 50 percent, it becomes firm and clearly established. If we use this
criterion, we would have to conclude that the HDD industry is indeed controlled by a very
tight oligopoly. We can also use a second classification of market structure which is
widely used in the literature and which goes back to the pioneering work of Bain.(64) He distinguishes three types of oligopolistic market
structures: (1) "very highly concentrated oligopolies," where the top eight
firms control 90 percent of the market and the top four 75 percent; (2) "highly
concentrated oligopolies," where the respective shares are 85-90 percent and 60-65
percent; and (3) "high-moderate concentrated oligopolies," where corresponding
control is 70-85 percent and 50-65 percent. Using this classification, we would again be
forced to conclude that the HDD industry is definitely a "very highly concentrated
oligopoly."
This conclusion, however, does not square well with the fact that the HDD industry is
characterized by continuous price wars, very short product cycles, and highly volatile
market positions. Despite a number of major shake-outs (the last one in 1993), we find
that the industry remains highly unstable. As a result, no firm, not even the current
market leaders IBM and Seagate, is safe from a sudden reversal of its fortunes.
Market leadership positions change hand in this industry at very short notice. Let us
look at the figures for the non-captive HDD market.(65) In
1992, Conner Peripherals was the market leader with 24 percent. In 1993, however, Quantum
had leapfrogged both Conner and Seagate to become No. 1. From 15.3 percent in 1992,
Quantum increased its market share to nearly 21 percent in 1993 and 23 percent in 1994.
Conner Peripherals in turn fell back to the third position, and has seen its market share
erode to 16 percent in 1994. Preliminary data for 1995 show that, once again, the industry
has experienced another round of swapping market leadership positions, with Seagate now
re-capturing the top position from Quantum.
We are thus faced with an interesting puzzle. Despite an extremely high degree of
concentration, the HDD industry does not display any of the features of a stable global
oligopoly: market positions are volatile, and late entrance is possible, at least in newly
emerging niche markets. In short, we are dealing here with a highly unstable global
oligopoly. The consequence is ruthless competition across the board. This implies that
firms in this industry may have very little choice but to vigorously pursue their
expansion into international production.
One final comment on how the HDD industry fits together with the rest of the
electronics industry. Put simply, important differences exist in the competitive
requirements that set the HDD industry apart from other sectors of the electronics
industry. Nevertheless, we find a strikingly similar impact on market structure: a rapid
pace of technical change, combined with extreme volatility has led to an erosion of
established market leadership positions. Let us now inquire how this affects the
organization of international production.
Chapter II: A Shift from Partial to Systemic Globalization: Key
Features of International Production Networks
How has the increasing complexity of competitive requirements that I have described in
chapter I affected the organization of international production in the electronics
industry?
In order to answer this question, I first describe a fundamental puzzle related to
international production (II.1). We then consider some conflicting determinants of
international production (II.2). In section II.3, I analyze why partial forms of
globalization are inadequate to cope with these requirements. Finally, in section II.4, I
introduce the concept of the international production network that I will use in chapters
III and IV to describe key features of systemic globalization in the electronics industry.
1. A Puzzle
There are two fundamental reasons why a firm is normally reluctant to engage in
international production: (1) it fears that geographic dispersion will weaken existing
governance structures, with the result that control over strategic resources and
capabilities will erode; and (2) it fears that distance will magnify the impact of
unexpected disruptions in its value chain and will thus lead to substantial coordination
costs.
One of the great advantages of concentrating production within a region is that
material inputs, ideas, and finance can move more quickly back and forth across different
stages of the value chain. A region guarantees proximity which facilitates close
interaction between different nodes of the value chain. In short, by concentrating
production within one region, a firm can generate closer, faster, and more cost-effective
interaction between different stages of the value chain than it can ever hope to achieve
once it starts moving production abroad.
Yet, despite the fundamental advantages of keeping production at home and at close
proximity, electronics firms have almost invariably moved to international production once
they reach a certain size. This raises an intriguing question: Why is it that, despite the
advantages of proximity, electronics firms have moved to international production?
Logically, there are three possible solutions to this puzzle. First, proximity matters
and works best at home. Yet, there may be other more important concerns that force
companies to shift to international production and to disregard the advantages that result
from co-location. Second, some forms of proximity may be less constraining than others to
a redeployment of production overseas; in other words, it may actually be possible to
reproduce these particular proximity effects at some of the foreign locations. Third, the
link between close cooperation and co-location may be somewhat looser than is normally
assumed in the literature. There may thus be alternative and more indirect ways to achieve
close cooperation that do not necessarily require physical co-location.
I will discuss in chapter IV the last two of these three possibilities. We will see
that, in some cases, there may well be alternative and more indirect ways to achieve close
cooperation that do not necessarily require physical co-location. We will also see that,
in certain cases, key support functions have migrated abroad, with the result that a firm
can now co-locate abroad an increasing variety of value-chain functions. Our focus here
will be on those conflicting determinants of international production that may induce a
firm to disregard the advantages of home country co-location.
2. Conflicting Determinants of International Production
We are interested in the factors that have shaped the organization of international
production. These factors are more complex than is assumed by conventional economic
theory. The need to reduce costs to offset an erosion of the home country comparative
advantages is an important catalyst, but no more. More fundamental forces are at work. A
firm-level perspective can help to identify some of these forces.
There is a rich body of literature that describes what benefits a firm can reap from a
shift to international production.(66) For quite some
time, the focus has been on two aspects: the penetration of protected markets through
tariff-hopping investments and the exploitation of international factor cost
differentials, primarily for labor. This has given rise to a peculiar pattern of
international production where offshore production sites in low-cost locations are linked
through triangular trade with the major markets in North America and Europe. The hallmark
of this pattern of international production was that it led to a clear-cut division of
labor and that locational decisions were shaped by fairly straightforward criteria.
Over time, it became clear that while both market access and cost reduction were
important, they were no longer the only important factors. Today, international production
involves a much more complex agenda. Both market penetration and cost reduction have to be
reconciled with a number of equally important requirements, including the exploitation of
uncertainty through improved operational flexibility,(67)
a compression of speed-to-market through reduced product development and product life
cycles,(68) learning and the acquisition of specialized
external capabilities,(69) and a shift of market
penetration strategies from established to new and emerging markets.(70)
3. The Limits to Partial Globalization
It soon became obvious that, in order to reap such a broader set of benefits, firms
needed to be able to coordinate global operations and resources within increasingly tight
time schedules and that this required a shift away from partial to more systemic forms of
globalization.
Partial globalization is characterized by a loose patchwork of stand-alone
affiliates, joint ventures, and suppliers that are scattered across the globe and that
co-exist without much interaction. It is partial in the sense that the firm cannot reap
the full benefits of international specialization. In essence, this is due to an absence
of interactions across functions and locations and to inadequate coordination approaches.
Systemic globalization, on the other hand, implies that a company attempts to
network its operations and inter-firm relationships worldwide, both across functions and
locations. It is systemic, as the firm can now generate closer, faster, and more
cost-effective interactions between the different nodes of these international production
networks. By providing more cost-effective ways of coordinating these interactions,
systemic globalization enables the firm to internalize, on an international scale,
resources and capabilities without running into the constraints of excessive
centralization.
Historically, partial globalization came in a variety of forms. All these forms,
however, shared a constant tension between centralized and decentralized governance
structures. While some forms of partial globalization can have considerable advantages,
they all fail to establish two-way flows of information that are essential for a firm's
quick and flexible response to unexpected disruptions and changes in markets and
technology.
I distinguish four forms of partial globalization: (a) the complete centralization of
production in one location, usually the home country of the corporation, that serves as
the sole export platform; (b) attempts to shift from export-led to investment-driven
international market share expansion through the wholesale transfer of the domestic
production system; (c) a progressive decentralization of international production, both in
terms of geographic disperson and in terms of the governance structure; and (d) attempts
to shift to so-called "global strategies" where the parent company tries to
impose centralized control over existing international operations and suppliers.
Global strategies are included under partial forms of globalization because they fail
to fulfill an essential prerequisite of systemic globalization: the establishment of
two-way flows of information across all network nodes.
(a) Complete centralization
International market share expansion through exports was rarely a viable long-term
proposition. Once these exports became too successful in penetrating foreign markets, this
invariably gave rise to import restrictions. Thus, only a few industries were able to
sustain complete centralization. Probably the most prominent example is the aircraft
industry, where some sort of complete centralization was made possible by a combination of
very high investment thresholds, very high transportation costs for heavy and complex
parts and components, and the possibility to negotiate access to government procurement
markets.(71)
(b) Attempts to transfer the domestic production system
Perlmutter [1969] has shown that once a firm decided to shift from exports to
international production, it almost invariably started out by "exporting the home
organization overseas." American firms had a particularly strong preference for this
wholesale transfer of the domestic production system. Given the size of the domestic
market, "...it is not surprising that American firms should resist having the
international tail of their operations wag the dog." (Kogut [1985b], p. 32). At the
same time, a tradition of strong financial control systems has fostered an illusion by
American managers that they could easily standardize their international control systems.(72)
(c) Decentralization of international production
Attempts to decentralize international production, our third form of partial
globalization, has been around for quite some time. European firms, many of whom entered
international production during a period of severe protectionism, preferred decentralized
governance structures "in order to establish an identity as a collection of national
companies." (Kogut [1985b], p. 32). Also, the much smaller domestic markets and
underdeveloped financial control systems added to this focus on decentralization.
Until around the mid-1980's, decentralized forms of international production were very
much in vogue among the leading firms in the electronics industry. Representative examples
included numerous powerful market leaders, including Philips, Siemens, GE, and IBM. Their
early entry into international production was based on the concept of multi-nationality:
overseas affiliates would focus primarily on country idiosyncracies. Decentralization of
control down to the level of regional headquarters or even some of the larger overseas
affiliates was perceived to be a prerequisite for achieving this goal. Over time, this led
to the emergence of powerful regional fiefdoms that were used to acting on their own:
"After years of relative independence, many subsidiaries have developed cultures,
systems and structures that are incompatible with those of the parent."(73) Such partial forms of globalization had their historical
advantages; in particular, they were good at exploiting peculiar features of national
markets and production systems. The fact that these advantages came at a heavy cost and
that numerous overseas affiliates were almost impossible to coordinate did not matter very
much as long as many of these national markets were highly protected. Decentralization
thus originally reflected the logic of rent-seeking investment.
In principle, as Salter (1960) has shown, plants of very different vintages can
co-exist competitively as long as they are producing different qualities for different
market segments at different prices. Low productivity production for a particular market
can in fact be highly profitable, if the market is highly protected. This logic, however,
ceased to work once competition began to cut across national borders and became
"global." From that moment on, multinational corporations began to look for
approaches to the organization of international production that would allow them to
improve the allocation of their different value chain functions across national borders
and to integrate them into their global strategies.
(d) Attempts to shift to so-called "global strategies"
Our fourth category of partial globalization is attempts to move toward systemic
globalization, albeit largely unsuccessful attempts. Especially for American companies,
the first response was to shift to fairly extreme forms of centralization where the parent
company tries to recapture control over existing international operations and suppliers.(74) These attempts included the creation of world product
lines (Ford's "world car" concept being the most prominent example), divisions
along regions (with the U.S. being the epicenter and Europe playing the role of a
"junior partner"), and matrix structures. In the end, these attempts failed as
they were based on unrealistic assumptions concerning the capacity to exercise centralized
control over worldwide markets and production sites.
Starting in the late 1970's, many American electronics companies became obsessed with
the idea that Japanese firms owed much of their success to their capacity to orchestrate,
in a highly centralized manner, worldwide market share expansion strategies. Global
strategies, in this view, can be defined as "... the cross-subsidization of
market-share battles in pursuit of world-wide production, branding and distribution
advantages." (Morrison and Roth [1992], p. 40). It was felt that such a strategy
could only be implemented if the parent company was able to exercise tight control and
coordination over international production activities: "High-value activities are
typically located in the home country; the activities of overseas subsidiaries are
rationalized with little input in decision-making coming from abroad. That tight central
control relegated overseas subsidiaries to primarily downstream, low-value-adding
activities where strategy implementation became a critical responsibility." (Morrison
and Roth [1992], p. 40-41).
With the benefit of hindsight we know today that this view is only partially true. In
their rush to catch up in international production, Japanese strategists may have
originally hoped to be able to implement such a globally standardized approach to
international production. Yet, reality was very different. Over time, the transfer of the
Japanese production system to overseas locations has been faced with increasing
constraints. This has forced Japanese firms to adapt key features of their production
networks and to introduce at least some elements of decentralization.(75)
However, this did not prevent many American and European firms, at least in their
initial response, from adopting centralization strategies. Reducing transaction costs and
risks through global sourcing and marketing strategies was one important motivation.
Another expectation was that centralized control would help to keep a tighter rein on
technology leakage that could benefit their Japanese rivals. While some of these effects
did materialize, a high degree of centralization soon turned out to be of doubtful value.
Top-down approaches to centralization, combined with pervasive "down-sizing"
exercises, created substantial turmoil and resistance. When the parents attempted to rein
in unwieldy satraps and to re-establish centralized control, they were often bitterly
opposed by foreign subsidiaries eager to protect their independence.
But much more important were some other negative effects of centralization. In many
cases, it obstructed a firm's ability to learn and to build capabilities quicker and at
less cost than its competitors. Centralized governance structures share one common feature
with the ill-fated attempts of central planning: the headquarters is cut off from reliable
feedback from local actors. The result is that the parent company frequently knows very
little about the real opportunities and challenges in specific markets and locations. This
clearly indicates a need to "...move away from a rigid, hierarchical and centralized
command structure towards a more decentralized and open management system" that would
not repeat the short-comings of the earlier forms of partial globalization.(76)
4. Systemic Globalization: The Concept of the International Production Network
It is with regard to this challenge that firms are now searching to establish more
systemic forms of globalization. In essence, this implies that a company attempts to
organize its worldwide operations and inter-firm relationships as part of international
production networks. The over-riding concern is to generate, across national borders,
closer, faster, and more cost-effective interactions between different stages of the value
chain.
4.1. Levels of Analysis
The firm as a networked organization is the unit of analysis.(77)
Our network definition originates from debates among industrial economists and management
theorists who define the multinational corporation as "a network of activities
located in different countries."(78) Due to the
limitations of partial forms of globalization, multinational corporations do not have much
choice but to proceed with the development of international production networks. Indeed,
they cannot go backward to complete centralization of manufacturing or they will lose
access to essential markets. Nor can they remain a disconnected system of geographically
scattered operations. International production networks result from an attempt to combine
the scale economies of centralization with the flexibility of decentralization and the
vast opportunities for learning and time compression that are typical for networks.
The concept of an "international production network" is an attempt to capture
the spread of broader and more systemic forms of international production that cut across
different stages of the value chain and that may or may not involve equity ownership.(79) This concept allows us to analyze the globalization
strategies of a particular firm with regard to the following four questions: (1) Where
does a firm locate which stages of the value chain? (2) To what degree does a firm rely on
outsourcing and what is the importance of inter-firm production networks relative to the
firm's internal production network? (3) To what degree is the control over these
transactions exercised in a centralized or in a decentralized manner? and (4) How do these
different elements of the international production network hang together?
As a first approximation, an international production network combines a lead firm, its
subsidiaries, affiliates and joint ventures, its suppliers and subcontractors, its
distribution channels and VARs, as well as its R&D alliances and a variety of
cooperative agreements (such as standards consortia). The lead company derives its
strength from the intellectual property and know-how associated with setting, maintaining
and continuously upgrading a de facto market standard. This requires perpetual
improvements in product features, functionality, performance, cost, and quality. The lead
firm outsources not only manufacturing, but also a variety of high-end support services.
The result is that an increasing share of the value-added shifts across the boundaries of
the firm as well as across national borders. Competitive success thus critically depends
on a capacity to orchestrate and coordinate such complex international production networks
and to integrate them into the firms organization.
4.2. Basic Definitions
In a moment, I will describe some of the indicators that can help us to address these
four questions (see section II.4.5.). First, however, let us look at some basic
definitions. Networks differ from both markets and hierarchies (as defined by Williamson
[1975 and [1985]) and constitute a sui generis form of organizing economic
transactions.(80) International production networks
constitute an important departure from traditional forms of organizing international
trade, production and technology flows. In short, arms-length market transactions and
equity forms of investment no longer are the only forces which shape the organization of
cross-border economic transactions.
I talk about production networks, and define production broadly to include the
production of goods as well as services. Such a broad definition is used in order to avoid
some of the shortcomings that result from a narrow analytical focus that is exclusively
concerned with manufacturing. Companies increasingly seek value-added (i.e. profits) in
the non-manufacturing side of production, or what others call "intangible
investments" or "production-related support services."(81)
This is true in particular for design and engineering, supply logistics, and sales and
marketing (especially distribution). The choice of a broad definition of production
reflects our specific interest: we want to understand to what degree the redeployment of
manufacturing to overseas locations will lead to a concomitant redeployment of
production-related support services.
The term international production is used when a firm " controls production
assets in more than one country,"(82) with the result
that national production systems interact. This definition immediately raises the question
of how we define control. For some observers, like John H. Dunning, control requires some
sort of equity ownership. For Dunning, "international production" requires a
"framework of common ownership" where the parent company acquires an equity
share in the overseas operation.(83) International
production thus requires FDI, while non-equity forms of overseas operations are called
"international sourcing."
There is now a large body of literature which clearly indicates that non-equity forms
of international production have considerably increased in importance over the last
decades.(84) Examples include the spread of licensing
agreements, management contracts, subcontracting and contract manufacturing arrangements,
consignment manufacturing, and product franchising. It thus appears to make little sense
to base a definition of "international production" simply on the criterion of
equity ownership. Levy and Dunning (1993, p.18) admit this, at least implicitly, when they
characterize both subcontracting and strategic alliances as "...hybrid structures of
ownership and control that blur the distinction between ... [international production and
sourcing]." In line with the United Nations World Investment Report (1994, p.18), we
use a broader definition of international production where control over foreign production
assets" is typically established through FDI, but can also be exercised through
various non-equity forms."
This in fact is the Achilles' heel of research on globalization. Most research has
focused on the spread of equity FDI but has neglected the role of a variety of non-equity
links, especially with smaller firms which would not have been able to participate in
international production on their own. Indeed, small and medium-size enterprises (SMEs)
have become important carriers of systemic globalization and help to fill in the
interstices of international production that large MNCs are unable to detect and deal
with. As suppliers, subcontractors, and matchmakers for market penetration, SMEs act as a
convenient buffer against uncertainty and provide cheap, flexible and quick sources of
supply for a variety of production inputs. Our definition of international production is
thus deliberately broad in order to be able to address this important blank spot of
globalization research.
4.3. Intra-Firm Versus Inter-Firm Production Networks
Production networks can exist within a firm (intra-firm networks) or they can link the
firm to other, formally independent companies (inter-firm networks). Intra-firm networks
link together, within a firm, different divisions and business functions, such as R&D,
design, engineering, procurement, production, marketing, sales, and customer services.
They enable the firm to overcome the "Taylorist" separation of different
business functions and to pursue them simultaneously. Empirical research has identified
three main impacts of such networks: (1) links between marketing, design, and
manufacturing become closer; (2) throughput time and speed-to-market are shortened; and
(3) feedback information on customer requirements and supplier capabilities are channeled
more rapidly to product design and production planning.(85)
Inter-firm production networks are an important feature of the shift to systemic
globalization; indeed, firms are increasingly developing a variety of increasingly dense
linkages with formally independent firms. Frequently, these linkages cut across national
boundaries. Such cross-border inter-firm production networks cover the whole gamut of
industrial manufacturing, from component production to final assembly. Increasingly, they
also include such knowledge-intensive activities as marketing, standardization, product
design, the development of production technology, generic technologies, and scientific
knowledge.
I distinguish five types of inter-firm production networks:(86)
(1) Supplier networks between a client (the "focal company" which can
be either a manufacturer/final assembler or mass merchandiser) and its suppliers of
intermediate production inputs, such as materials, parts and components, sub-assemblies,
and software. Supplier networks are defined to include subcontracting and a variety of
other arrangements, such as consignment assembly, original equipment manufacturing (OEM),
original design manufacturing (ODM), "contract manufacturing," and "turnkey
production."
(2) Producer networks are defined to include all co-production arrangements that
enable competing producers to pool their production capacities, financial capabilities,
and human resources in order to broaden their product portfolios and geographic coverage.
(3) Customer networks are defined as the forward linkages of manufacturing
companies with distributors, marketing channels, value-added resellers, and end users, in
order to facilitate the penetration of existing markets or the development of new markets.
(4) Standards coalitions are initiated by potential global standard setters with
the explicit purpose of locking-in as many firms as possible into their proprietary
product, architectural, or interface standards.
(5) Technology cooperation networks facilitate the exchange and joint
development of product design and production technology, involve cross-licensing and
patent-swapping, and permit the sharing of R&D. Under such arrangements, knowledge
typically flows in both directions and all participants need to master a fairly broad
array of technological capabilities.
Intra- and inter-firm networks hang together and cannot be separated from each other. A
firm that tries to improve the integration of its internal value chain, for instance
through "just-in-time," "concurrent engineering," or "design for
manufacturing" techniques, can only do so if it succeeds in integrating a multitude
of relationships with outside firms.(87) Today, firms
invariably depend on external sourcing for a variety of intermediate inputs, including
materials, parts, components, and sub-assemblies, as well as software and
knowledge-intensive support services. At the same time, firms are critically dependent on
close links with customers, as "...it is no longer sensible to assume
seller-dominated markets where the firm, as the focal unit, sets the parameters and the
faceless market responds."(88)
In short, the expected advantages of intra-firm networks will only materialize if they
are extended to integrate at least some of the more important outside suppliers and
customers. The difference between the internal organization of a firm and its outside
relations becomes blurred, however, as external sourcing for parts and components as much
as for product designs and production technology gains in importance and as organized
markets within firms expand. As we will see in chapter IV, the cost of coordinating such
outside relations now exceed the cost of internal value generation for many firms.
Coordinating inter-firm production networks has thus become a crucial concern for
strategic management.
4.4. Governance Structures
This then raises one last set of issues: the search for adequate governance structures.
Governance describes how, within any particular network, control and coordination is
exercised and by whom. It consists of common methods and procedures that shape the
behavior of network nodes, including budgetary rules and procedures, evaluation
procedures, personnel management practices, database management, and quality control
norms. Network nodes can be equity-owned affiliates and those legally independent firms
that participate in the core company's inter-firm networks.
Governance structures can be centralized or decentralized, and they can be strong or
weak. A centralized governance structure, in turn, implies that the core company (the
network center) exercises full control over all network activities. A decentralized
governance structure implies that individual network nodes have a certain degree of
decision autonomy. Strong governance implies that control and coordination are enforced
over a broad range of value chain activities and are shared by a large number of network
nodes. Weak governance, in turn, implies that control and coordination can be enforced
only over a limited range of activities and that only a limited number of network nodes
are subordinated to the core company.
Our earlier discussion (in section 3 of this chapter) of the limits of partial
globalization demonstrated that neither extreme forms of decentralization nor extreme
forms of centralization are able to provide sufficiently strong governance to cope with
the increasingly complex competitive requirements. In essence, the spread of international
production networks is an attempt to steer clear from both extremes and to develop more
cooperative, two-way forms of cooperation between the parent company, its affiliates, and
network partners.
Attempts to move to network governance structures gives rise to two fundamental
dilemmas. First, by moving away from a centralized, hierarchical governance structure to
improve responsiveness and flexibility, the company may lose its ability to coordinate its
global operations, leading to a duplication of efforts, lack of compatibility, an
increased potential for intense rivalry among individual network nodes, and to a
sub-optimal allocation of resources. Decentralization of control thus needs to be
complemented with some centralization of coordination functions.
A second dilemma relates to the control over key resources and capabilities. If the
core company continues to rely on centralized control, it may forgo important learning and
capability formation possibilities, and hence end up with a non-competitive production
system. If, on the other hand, the core company proceeds too quickly with
decentralization, this may lead to a substantial leakage of core capabilities to
individual network nodes. Sooner or later this may lead to the disintegration of the
network and the emergence of strong new competitors.
The search for adequate governance structures is thus bound to be a slow process based
on trial-and-error. The result is that different firms may pursue quite distinctive
approaches. They may also try to blend elements of different governance structures, with
the result that hybrid forms of organization are likely to emerge.
4.5. Indicators
Empirical research on the structural features of international production networks is
still at an exploratory stage and we thus lack a widely accepted set of indicators. I have
chosen a broad set of indicators in order to demonstrate the tremendous complexity
involved. Later research will have to narrow down and simplify these measures in order to
be able to quantify them. The Sloan Foundation study on the hard disk drive industry
provides an opportunity to do this for a limited set of indicators that are of relevance
for the HDD industry.
I distinguish two fundamental aspects of systemic globalization: geographic dispersion
and increasing complexity. Under the first heading, I distinguish a quantitative
dimension, where a company extends its global reach, and a qualitative dimension, which
describes the development of spatial concentration and the resultant specialization
patterns. Indicators on the quantitative aspects of geographic dispersion include: (1)
information on the location of affiliates, suppliers, and distributors; and (2)
information on the location of other value-chain activities, such as engineering and
R&D.
Indicators on the qualitative aspect of dispersion include: (1) changes in the mix of
products that are produced overseas, where we find that the product life cycle (PLC)
theory ceases to hold; (2) a broader scope of value chain activities that move abroad,
with a special emphasis on the migration of key support functions; (3) the increasing
importance of global sourcing and its continuous tension with integration; and (4)
systemic rationalization which, by incorporating proximity advantages abroad, leads to the
joint migration of key support functions.
Chapter III deals with geographic dispersion, while chapter IV addresses the complexity
issue. I will use the above set of indicators to trace the shift from partial to systemic
forms of globalization in the electronics industry. Again, I will proceed from the general
to the specific. I will first try to paint a broad picture of developments in the
electronics industry. Wherever possible, I will try to specify some of the peculiar
features of the HDD industry. Where this is not possible, I will use examples from other
sectors of the electronics industry and identify possible implications for research on the
HDD industry.
Chapter III: Geographic Dispersion
1. The Concept of Geographic Dispersion
The most basic feature of an international production network is that its different
nodes become increasingly dispersed. This implies, first and foremost, a rapid geographic
dispersion, with the result that a particular firm now has to coordinate its value chain
across different time zones and continents. Dispersion also implies that individual
network nodes become more distinct from one another, as they are exposed to a wider sets
of environments. We will see that there is a strong link between spatial expansion and
growing diversity and that, as a result, firms differ in how they approach the
organization of international production.
A second important issue is that geographic dispersion is not only a quantitative
phenomenon (i.e. where a company extends its global reach) but also has a qualitative
dimension which involves the development of spatial concentration and the resultant
specialization benefits of such dispersion. I call the first effect "geographic
widening" and I use the term "geographic deepening" to describe the second
effect. Both widening and deepening hang together, with the result that an analysis that
only focuses on widening effects would loose sight of important elements of the overall
picture.
This brings us to a third important issue. As geographic dispersion proceeds, new
opportunities for specialization open up. Specialization implies that, by devoting itself
to a particular set of goals and capabilities, a firm can reap substantial advantages.
Thus, in establishing an international production network, a firm has to struggle with a
number of intricate trade-offs: should the focus of specialization be on individual
country idiosyncracies, on establishing a regional division of labor (i.e. within a
macro-region such as East Asia), or on the firm's global strategy?
For each node of an international production network, three sets of indicators can be
used to determine specialization; (1) the destination of sales and their product
composition; (2) the origin of purchases and their product composition; and (3) the degree
of interdependence between different network nodes. Following McKendrick et. al. [1994,
p.18], I use four indicators to describe the progression from partial to systemic forms of
specialization along a continuum that ranges from total independence to close
interdependence; (i) independence: network nodes neither share the same processes,
nor do they have common input requirements nor output destinations; (ii) pooled
interdependence: nodes use similar processes and technologies and have similar output
destinations, but they operate largely independently from each other; (iii) sequential
interdependence: the output of one sub-unit becomes the input of another sub-unit; and
(iv) reciprocal interdependence: the output of the corporation requires continual
interaction between its sub-units/network nodes.
A fourth aspect needs to be added. In order to capture the speed and scope of
geographic dispersion, it is no longer sufficient to consider only information on
equity-based FDI. Of equal importance are links with formally independent firms, which may
be suppliers, customers or, in some cases even competitors.(89)
Only collecting information on the location of equity-owned affiliates would give us a
distorted picture of the extent of geographic widening and deepening.
In what follows, I trace the process of geographic dispersion of the electronics
industry into East Asia.(90) We will see how geographic
widening and deepening have interacted in this region, and how both have given rise to
emerging specialization patterns. We will also see that, over time, geographic dispersion
has occurred in an increasing variety of forms and that non-equity forms of international
production have increased in importance.
In section 2, I show how American electronics firms have acted as pace-setters of
geographic dispersion, especially into East Asia. In section 3, I describe how Seagate,
one of the pioneers of aggressive geographic dispersion, has developed its Asian
production network. This is contrasted in section 4 with two very different approaches: a
heavy reliance on outsourcing, as represented by Apple, and a reluctant shift to Asia, as
represented by IBMs Storage System Division (IBM-SSD). We will see how peculiar features
of product mix and strategy have shaped these different approaches to geographic
dispersion. Finally, in section 5.1., describe the ascent of Japanese production networks
in Asia and document some important changes in their locational and specialization
patterns.
2. American Firms as Pace-Setters
Looking back at the development of the electronics industry after World War II, we find
that one of its hallmarks has been the fast pace of geographic dispersion. The war
destroyed almost all the international production in existence during the previous
decades. Afterwards, the establishment of the European Common Market was the catalyst
which led, during the 1950's, to a first round of American investments in Europe,
primarily in consumer electronics and office equipment, and then gradually in some related
components. During that period, geographic dispersion was driven primarily by a concern to
be present in the potentially huge future European market.
One of the early pioneers of geographic dispersion was IBM. Its move toward an
integrated, worldwide operation dates back to 1949, when its World Trade Corporation was
established.(91) IBMs "interchange plan" in
Europe during the 1950's is probably one of the first systematic attempts to optimize its
international operations by establishing a transatlantic production network.(92) These efforts became much more systematic with the
introduction of the IBM 360 during the early 1960's. Essential for its success was a
concerted effort of IBM R&D laboratories and production facilities in the U.S. and
Europe. The higher-end version 360/40, oriented toward scientific applications, was based
on a design developed in IBMs Hursley laboratory in Britain while the low-end 360/20 was
developed in IBMs German labs in Boeblingen.(93) The
development of IBMs 360 mainframe system thus marked an important milestone in the move
beyond partial globalization. By the mid-1960's, IBM had established a transatlantic
production network where product development and manufacturing responsibilities were
assigned to individual laboratories and production facilities. Each development laboratory
specialized in a particular technology and carried the development responsibility for a
product or technology for the entire company. Each IBM plant, including U.S. facilities,
was given a mandate to produce specific products both for the international and the local
market.
IBM was thus the first computer company to try a full-scale extension of its value
chain across national boundaries, albeit still confined to the U.S. and Europe. This began
to change during the 1960's. To reduce costs in manufacturing core memories for the 360
System, IBM began to shift the labor-intensive assembly of these components to low-cost
"offshore" locations in Asia.(94) IBMs
production network thus began to move beyond the transatlantic region: "An
organization was quickly established in Japan to find vendors to [wire core arrays by
hand]. Soon the work expanded to Taiwan, where a few thousand people were employed wiring
core frames by hand. It was slow, tedious, meticulous work, stringing wires in just the
right manner through each of the thousands of tiny cores in each core plane. But the cost
of labor there was so low that it was actually a few dollars [per unit] cheaper than with
full automation in Kingston [New York]." (Pugh [1984], p. 250-251.)
IBMs move to Asia did not occur in isolation: it was soon followed by its competitors
who also established core plane wiring operations in Taiwan and Hong Kong.(95)
IBM thus gave rise to a new model of international production for American electronics
firms: the redeployment of labor-intensive stages of final assembly to Asia. For quite
some time, most of these activities were fairly mundane. Much of what was then called
"offshore sourcing" investment consisted of screw-driver assembly, with very
limited local value added and almost no local linkages.(96)
This was originally an exclusive American affair. Two actors were the main carriers: (1)
producers and mass merchandisers of consumer devices, with GE and Sears & Roebuck
being the most prominent examples; and (2) medium-sized semiconductor "merchant"
firms that were then struggling to establish themselves as independent vendors on the open
market.
It is important to note that the strategic rationale for redeploying production to East
Asia was very different from the one that prevailed in Europe. Market access in East Asia
was of practically no concern. The real goal was very simple: sourcing for the lowest-cost
export platform location. This goal was shared by both the consumer electronics and the
semiconductor firms. Yet, both differed in how they tried to achieve this goal. The
producers and mass merchandisers of consumer devices had no intention to invest in their
own production affiliates. Instead, they chose to focus on licensing, franchising, and
other contract manufacturing arrangements that eventually gave rise to the now famous OEM
(original equipment manufacturing) contracts.
In short, right from the beginning, the focus of expanding international production was
on establishing inter-firm production networks controlled by the brand name company or the
mass merchandiser.(97) As we will see in a moment, this
type of indirect international production has recently gained in importance. The irony is
that what is now praised by some as a hallmark of a new era of globalization, i.e. forms
of international production that do not require equity control, has in fact been created
in the low-tech part of the electronics industry and often out of sheer desperation. After
all, farming out product designs, first to Japanese and later on to Korean and other Asian
OEM suppliers, was only the last step in the demise of the American consumer electronics
industry.
American semiconductor firms proceeded in a different manner by establishing their own
affiliates which focused on very simple "screw driver" assembly. The pioneer was
Motorola, which as early as 1967 established production lines in Hong Kong and South
Korea. In 1968, National Semiconductor and Texas Instruments both chose to move into
Singapore. Four years later, both companies established their IC assembly lines in
Malaysia, and were joined in the same year by Intel.
Originally, the expansion of American semiconductor firms into East Asia was primarily
driven by two concerns: access to cheap assembly hands and the large tariff reductions
they could reap by re-importing sub-assemblies from abroad.(98)
The overriding goal was to improve return-on-investments [ROIs] through cost reductions
that did not require the heavy capital outlays that would have been necessary for factory
automation at home.(99) In contrast to the consumer
companies, however, the semiconductor firms insisted on equity control through the
establishment of 100-percent-owned affiliates in order to minimize the risk of technology
leakage. This is in accordance with theories of FDI which argue that firms with strong
proprietary advantages in technology have a preference for equity control. For American
semiconductor firms, the early expansion of international production thus relied primarily
on FDI of a fairly footloose nature.
Over time, this simple concern with short-term financial savings gave way to more
complex motivations. During the late 1970's, it became clear that Japanese electronics
firms had succeeded in establishing a credible challenge by automating their domestic
production facilities. In response, American semiconductor firms were forced to develop an
international production strategy that would allow them to preempt possible attacks by
Japanese firms through rapid cost reduction.(100) It is
during this period that companies like Intel, Motorola, and National Semiconductor began
to upgrade and automate their existing offshore chip assembly plants. In order to do so,
they had to develop, albeit grudgingly, linkages with local suppliers and support
industries.(101)
The motivation changed again when the U.S. dollar appreciated during the early 1980's.
In response, cash-stripped American semiconductor firms began to experiment with those
forms of international production that did not necessarily involve equity control and
which had been developed earlier on by their brethren in the consumer industry. Since
then, there has been a proliferation of a variety of international contract manufacturing
arrangements, ranging from contract assembly to complete "second sourcing"
agreements. Geographic dispersion now increasingly relies on non-equity forms of
international production, i.e. the spread of inter-firm production networks. Together with
the continuous upgrading of existing affiliates, this has conveyed substantial competitive
advantages to American semiconductor firms.
The early 1980's also witnessed an additional round of geographic dispersion by
American electronics firms which originally focused on 100 percent-owned affiliates. This
time, the lead players were computer companies and firms that produce related peripheral
equipment and sub-assemblies. An American company, founded by an Indian with a Singaporean
passport, played a pioneering role in establishing Singapore as an offshore production
site for HDDs since the late 1970's. This company, named Tandon, has been one of the
leading suppliers of HDDs, before it went out of business. It is also worth mentioning
that Hewlett Packard (HP) had an affiliate in Singapore as early as 1970, although it was
only in the mid-1980's that this affiliate shifted its focus from instruments and medical
equipment to computer-related products. The real turning-point was in 1981, when two major
companies, DEC and Apple, first moved to Singapore.
Since then, more first-league players of the American computer industry have moved
production to East Asia. In 1982, DEC established a second affiliate in Taiwan. In the
same year, Seagate, only three years after its founding, decided to move a large part of
its HDD assembly to Singapore. One year later, in 1983, Seagate established a second
affiliate in Thailand in the Bangkok metropolitan area. In 1984, DEC established an
affiliate in Hong Kong, while Maxtor set its foot on Singaporean soil.(102)
Over time, some of these firms have substantially increased the number of production
affiliates established in Asia. Ten years later, around 1995, Conner Peripherals had three
affiliates (in Singapore, Malaysia and China), DEC had four (in Singapore, Taiwan, Hong
Kong and China), HP had four (in Singapore, Malaysia, Taiwan and China), Maxtor
had three (in Singapore, Hong Kong and South Korea), and Seagate had five (one each in
Singapore, Malaysia and Indonesia, and two in Thailand).
3. A Sophisticated Asian Production Network: The Case of Seagate
Let us take a closer look at the pace and scope of Seagate's geographic dispersion in
Asia. Among hard disk drive companies, Seagate has probably been the most aggressive in
its focus on East Asia. It also has been a pioneer in establishing the Singaporean HDD
industry as a springboard for the development of its increasingly important Asian
production network.
Today, Seagate operates 22 plants worldwide: five in the US, five in Thailand, four in
Malaysia, three in Singapore, two in Ireland, and one each in Indonesia, China and
Scotland. Fourteen of these plants, i.e. 64 percent of the total, are located in Asia.
Another widely quoted figure is that "...80 percent of Seagate's production..."
takes place in five Asian countries: Singapore, Thailand, Malaysia, Indonesia and China.(103) The problem with these types of figures is that we are
left in the dark about what is exactly measured. Indeed, there is reason to not take such
figures at face value. Most of these figures are quoted in Asian sources, and thus may be
politically motivated in order to show how much the company contributes to local content
and development. Obviously, we need to probe deeper and check the validity of these
claims.(104)
We will first focus on Seagate's equity-owned affiliates. We use two measures,
capacity, as expressed in sq-ft, and the number of employees.(105)
Both indicators document the astounding speed of expansion of Seagate's Asian intra-firm
production network. Asia's share in Seagate's worldwide production capacity has increased
from roughly 35 percent in 1990 to slightly more than 61 percent in 1995, an incredible
speed of expansion. Seagate's capacity expansion into Asia has led to an equally dramatic
decline in the share of the U.S. in Seagate's worldwide capacity--from roughly 58 percent
in 1990 to 34 percent in 1995. During the same period, Europe's share declined from
roughly 7 percent to slightly more than 5 percent.
Let us now look at the regional breakdown of Seagate's employment. Asia's share
increased from around 70 percent in 1990 to more than 85 percent in 1995. Again, Asia's
expansion occurs at the expense of the U.S. From 26 percent in 1990, the share of the U.S.
in Seagate's world employment fell to 11 percent in 1995. Europe's share remains constant
at a measly 4 percent level. The absolute figures speak for themselves: out of a total
worldwide workforce of 65,000 in June 1995, Seagate employed 55,000 people in Asia.
The fact that Asia's share in employment is substantially higher than its share in
capacity, while the opposite is true for the U.S., indicates a clear-cut division of
labor: labor-intensive volume manufacturing has been shifted to Asia, while the U.S.
retains the high-end, more capital-intensive production lines.
Our figures show that Seagate's geographic dispersion has led to a very high spatial
concentration on Asia. We need, however, to add a second aspect: an extreme spatial
concentration within East Asia. Let us start again with capacity figures. Slightly more
than 92 percent of Seagate's capacity in Asia is concentrated in three locations: in
Bangkok (almost 32 percent), Penang (more than 30 percent) and Singapore (a bit less than
30 percent). This may change, however, as Seagate is now beginning to expand into less
congested and cheaper locations, including Korat/Thailand (currently with 6 percent of
Seagate's Asian capacity), Shanghai/China, and Batam Island/Indonesia.
A similar picture of intensive geographic deepening within Asia emerges from Seagate's
employment figures. Almost 50 percent (26,000 out of 55,000) of Seagate's Asian employment
is concentrated in its plant in the outskirts of Bangkok, which clearly indicates that
Bangkok is currently the center for low labor cost volume manufacturing. Next comes
Singapore, with more than 27 percent (15,000), substantially more than Malaysia's 16
percent (9,000 people). With the share of employees per sq-ft is in Singapore much higher
than elsewhere in the region, these figures nicely show that Singapore is increasingly
taking on the role of a coordination center. An increasing share of this indirect labor
force today is recruited on the international labor market, and includes managers from the
Philippines and India, and engineers from China, India, and many other countries. Finally,
Penang's low ratio of employment relative to its share in Seagate's production capacity
clearly indicates that Penang's production facilities have been rapidly automated and now
include higher-end manufacturing activities such as component manufacturing.
Over time, Seagate has developed a quite articulate regional division of labor in East
Asia. Bottom-end work is done in Indonesia. Malaysian and Thai plants make components and
specialize in partial assembly. Singapore is the center of gravity of this regional
production network: its focus is on higher-end products and some important coordination
and support functions. It completes the regional production network, by adding testing,
which requires precision.
Let us now look at the broader picture and see how Seagate's Asian activities fit into
the company's worldwide production network. Today, Seagate's international production
network consists of four main components: (1) final assembly and test operations of disk
drives; (2)sub-assembly and component manufacturing; (3) external sourcing of components
and sub-assemblies; and (4) product and component development, proto-typing, and initial
process engineering.
(1) Final assembly and test operations of disk drives
Seagate has designated the following locations for these activities:
- Singapore is responsible for developing volume production processes and test software.
It also hosts final drive assembly across the whole gamut of drives (from 1.8" to
5.25").
- Bangkok/Thailand has become the prime center for volume manufacturing. It concentrates
on the final assembly of lower-end drives and gradually upgrades into mid-level and
higher-end drives.
- In the U.S., Bloomington/Minnesota and Oklahoma retain some final assembly and testing
activities, primarily for higher-end drives for mainframes and servers.
- Clonmel in Ireland is responsible for the assembly of high-speed 3.5" drives.
In short, there is a clear division of labor between different assembly locations:
Oklahoma and Bloomington concentrate on leading-edge drives, Clonmel/Ireland produces
high-end drives for the European market, while volume manufacturing has been moved almost
exclusively to Asia.
(2) Sub-assembly and component manufacturing
Compared to final assembly, subassembly and component manufacturing have been less
prone to geographic dispersion. Most of the higher-value added activities remain firmly
entrenched in the U.S., although some activities have been moved to Europe. For example,
Seagate Magnetics, the affiliate that produces media, has concentrated all production in
California. And wafer fabrication, a core process of head manufacturing, is concentrated
in Minnesota, as is automatic slider fabrication for MR heads.
Key components and complex production processes have thus been quite resistant to
geographic dispersion beyond the boundaries of a few highly specialized regions, notably
Bloomington and Minneapolis (both in Minnesota), and California.
In Asia, Penang/Malaysia has become Seagate's prime component manufacturing center. In
addition to head-gimbal assembly (which is a mature technology), this affiliate is also
reported to host the production of MR Heads.(106) If
true, this would be a perplexing development. MR head manufacturing is the most complex
technology in the HDD industry today. It requires very high levels of automation,
requiring some of the electronics industry's most complex and costly equipment. In
addition, key process variables are poorly understood, resulting in frequent process
disruptions (down-times) and very low yields. Moreover, MR head production is
characterized by extreme investment thresholds and very demanding requirements for support
services. It is thus very difficult to understand why Seagate would want to transfer such
a highly unstable technology to Penang.
There is in fact strong evidence to support such skepticism. Most likely Penang will
produce the lower-end stages of MR head manufacturing, i.e. head-gimbal and
head-suspension assembly and testing. This is especially likely as Seagate recently
started a massive recruitment campaign that would enable it to concentrate the complex
stages of MR head manufacturing in Minneapolis (wafer fabrication and slider fabrication).(107) Seagate has placed job adds in all major electronics
journals and has been heavily recruiting manufacturing automation engineers.(108) More specifically, Seagate is searching for mechanical
manufacturing automation engineers that can "develop an automated process for slider
recording head fabrication." Slider fabrication is the core of MR head production and
requires extreme automation. Obviously, Seagate has made a strategic decision to catch up
in factory automation. While IBM's heavy reliance on factory automation was extremely
costly at the outset, it enabled IBM to become the industry leader. As a result, IBM is
now in a much better position than Seagate to reap premium prices and thus profit from the
current shortage of MR heads.
It is also important to note that, for subassembly and component manufacturing,
locational patterns differ considerably across product and market segment. Bangkok is
active in head & arm stacks, spindle and stepper motors, and shares head-gimbal
assembly at the Korat plant. Singapore produces printed circuit boards, while Indonesia's
Batam island does low-end PCB assembly and basic subcomponent assembly.
(3) External sourcing of components and sub-assemblies
While Seagate has a reputation for high vertical integration,(109)
it nevertheless has to procure a large number of components and sub-assemblies from
outside sources. Seagate has experienced a rapid geographic dispersion for these
activities. It procures components and sub-assemblies from independent suppliers located
in the U.S., Europe, as well as Asia, although leading-edge products are still
predominantly sourced from the U.S. and Europe. Within Asia, major suppliers include
Japanese firms and their affiliates in East Asia, and firms from Korea, Taiwan, Singapore,
Hong Kong, Thailand, and the Philippines. This clearly indicates that Seagate's component
sourcing today extends well beyond the boundaries of Southeast Asia.
(4) Product and component development, proto-typing and initial process engineering
Almost all of these activities remain concentrated in four locations, all of them
located in the U.S.:
Scotts Valley and Simi Valley (both in California) are responsible for the development
of 3.5 inch, 2.5 inch, and smaller form factor drives for desktop, laptop, notebook, and
sub-notebook computers.
Oklahoma City concentrates on the development of 3.5 inch drives for use in
minicomputers, super-minis, work stations, and file servers.
Bloomington, Minnesota is responsible for 3.5 inch and 5.25 inch drives for use in
systems ranging from work stations to supercomputers, as well as for new markets such as
digital video and video-on-demand.
4. Divergent Approaches to Geographic Dispersion
It is important to realize that American computer companies have pursued very different
approaches to geographic dispersion and that they differ quite substantially in how they
have developed their Asian production networks. Seagate's heavy reliance on intra-firm
production networks is one important example, but it is in no way representative for other
American producers of PC-related products. In order to demonstrate this diversity of
approaches, we will consider two additional examples. The first, Apple Computer, moved to
Singapore one year before Seagate, but has not bothered to increase the number of its
Asian affiliates since then. Instead, Apple is known for its heavy reliance on
out-sourcing. Our second example, IBM Storage System Division (IBM-SSD) has only very
recently begun to establish export platform production lines in Asia. As we will see in
both cases, peculiar features of strategy and structure have shaped their approach to
geographic dispersion, as have particular features of their product mix.
4.1. A Heavy Reliance on Outsourcing: The Case of Apple Computer
It is important to understand that Apple's move to Singapore in 1981 took place at a
time when its main product was still the Apple II, a no-frills, low cost computer box that
was meant to establish the "personal computer" as an alternative computing
paradigm to IBM's centralized main frame computers. In order to establish Apples design as
the de facto standard, the focus was on cost leadership and speed-to-market. Thus, Apple
focused on its core competence in design and marketing, while outsourcing most of the
components.(110) In 1982, for instance, board stuffing
was done by a contract manufacturer based in San Jose, CA, Floppy Disk Drives (FDDs) were
sourced from Shugart and Alps, HDDs were procured from Seagate, Mostek, Synertek, and NEC
provided RAM and ROM memory chips, and monitors were purchased from Sanyo. Final assembly
was done in California, Texas, Ireland, and Singapore.(111)
IBMs successful entry into the PC market followed a similar pattern. Time-to-market was
critical, with the result that IBM's PC division was established as a quasi-independent
business unit that was able to bypass IBMs cumbersome system of bureaucratic control and
its rigid internal procurement procedures.(112) As a
result, all parts were put up for competitive bids from outside suppliers and a wide range
of firms provided particular components to IBM: HDDs were provided by Tandon, power
supplies by Zenith, motherboards by SCI Systems, and printers by Epson (Langlois [1992],
p. 23). The IBM PC was designed as an open box ready for expansion, reconfiguration, and
continuous upgrading, which gave rise to the rapid spread of IBM PC cloners.
Apple's response to these new challenges was an attempt to reestablish its leadership
position based on a closed proprietary system. After some disastrous failures (Apple III
and Liza), these attempts finally culminated in the introduction of the Macintosh brand.
The shift to Macintosh resulted from a belated recognition by Apple's management that, in
terms of cost leadership, it could not compete with IBM and even less so with the myriad
of newly emerging IBM PC cloners. Apple thus made a strategic decision to focus on its
core competency in developing a user friendly operating system and advanced desktop
publishing functions.(113) For quite some time, this
strategy enabled Apple to engage in hefty premium pricing, with the result that its
margins were well above the industry average.
As a result, Apple decided that it would not make sense to try to establish its own
intra-firm international production network. Instead, the company increased even further
its reliance on outsourcing and contract manufacturing. While this strategy worked well
for quite some time, it is also probably the main root cause for Apple's current crisis.
Indeed, because of its heavy reliance on outsourcing, Apple was struck with severe
periodic shortages of key components which caused delays in new product introduction and
heavy price increases--the key problems facing the company today.
What matters for our purposes is that Apple's strategic focus has shaped its approach
to geographic dispersion. This leads to a quite peculiar situation: while its markets
became highly globalized, Apple did not expand its proprietary international production
network. By the early 1990's, roughly 45 percent of Apple's sales revenues were generated
outside the U.S., with 30 percent in Europe, and the so-called ROW (rest of the world),
most of it Asia, including Japan, generating another 15 percent.(114)
At the same time, roughly 30 percent of its total revenues came from products
manufactured in a different region from which they were sold. This appears to indicate a
relatively high level of geographic dispersion of its production activities. This share
was even higher for products sold in Asia, where 35 percent of the products sold
originated from outside the region (30 percent from the U.S. and 5 percent from Europe.)
A closer look, however, shows the importance of outsourcing. As we have seen, 65
percent of the products sold by Apple in Asia have been produced within the region. Out of
these, however, only 40 percent came from Apple's subsidiary in Singapore, while 25
percent came from independent OEM suppliers. It is striking to see that, in terms of the
number of Apple affiliates, nothing has changed since the early 1980's. Ten years later,
Apple still continues to rely on the same three production sites: Fremont/California,
Singapore and Cork/Ireland. Despite the rapid growth of the PC industry, Apple has not
added any new affiliates. Instead, it prefers to increase its reliance on subcontracting
and OEM contracts. For instance, one of the earlier models of the Macintosh Powerbook was
produced by Sony as part of an OEM contract. Apple is also a major OEM customer of
Taiwanese PC vendors.(115)
Apple's product mix is also shaped by its approach to geographic dispersion. Apple
produces products that heavily depend on time-to-market and efficient order fulfillment.
In order to reduce the risk of disruption, the company relies heavily on dual sourcing:
most systems are sourced from two of its facilities. Each manufacturing site performs two
identical operations: PCB assembly (stuffing boards with components) and system assembly
(combining PCBs with other components, such as power supply, disk drives, etc.)
Over time, the division of labor between these different production sites has developed
in a fairly predictable manner, at least until the recent shake-up of the company. Until
the early 1990's, Apple's three sites were neatly distinguished by their product and
market focus, their product mix, and the role that each of them played in the introduction
of new products. Fremont focused on newer, higher-end products and was primarily
responsible for moving a motherboard through the prototype and pilot stages. Singapore
focused on high volume, lower-end products. Cork/Ireland focused primarily on the European
market, but also acted as a buffer and second source for other products. In 1990, Fremont
had a substantially greater volume and range of products than Singapore: it assembled
thirty to forty different boards, while the Singaporean plant handled only about twelve.
This pattern has become blurred as shorter product cycles have forced Apple to shift
production of new products to Singapore right from their initial market introduction.(116) In addition, due to an increasingly severe profit
squeeze, Apple has been forced to increasingly shift volume manufacturing to Singapore and
further increase its reliance on OEM contracts.
Overall, Apple's shift to international production appears to have remained truncated,
i.e. stuck half way between partial and more systemic forms of globalization. For
instance, Apple has experimented with alternative patterns of specialization. For some
products, pilot projects were run where PCB assembly was located in Singapore only, with
PCBs then flown to the U.S. for final system assembly. This obviously constituted an
attempt to copy Hewlett Packard's concept of "delayed product differentiation,"
by shifting final assembly of finished systems close to the final customers.(117) This would have enabled Apple to customize products
more quickly to the changing requirements of final customers. The experiment was not to
last, however. With Apple considering the system too complex and thus too risky, it was
soon discontinued. Arguably, this has been a result of Apple's heavy reliance on
outsourcing and the short-term nature of its links to outside suppliers.
4.2. A Late Shift to Asia: Geographic Dispersion at IBM's Storage System
Division
The approach of IBM's Storage Systems Division (IBM-SSD), located in San Jose, CA, to
geographic dispersion is shaped by its long history as a captive supplier, with a product
mix strongly biased toward mainframe computers. Until July 1990, the storage division had
to report to IBM's mainframe group, and most of its products were sold in-house.
In 1991, IBM-SSD controlled almost 21 percent of the $53 billion worldwide
storage-related products market. With sales revenues of $11 billion, it was nearly as big
as IBM's $14 billion workstation business.(118) Due to
its heavy focus on mainframe storage products, IBM at that time still considered Fujitsu
and Hitachi, each of them with less than $1.5 billion in annual disk drive sales, to be
its closest storage competitors. Very little benchmarking took place with independent
drive manufacturers like Seagate, Maxtor and Conner that sold primarily to PC
manufacturers.
As part of drastic changes in the organization and strategy that affected all parts of
the giant corporation, IBM-SSD was transformed into an independent business unit in
December of 1991. The storage division shared this fate with IBM Microelectronics (New
Jersey), which was also forced to shift to open market sales.
The move to open market sales dates back to 1984 when IBM sold modified IBM 3380 and
IBM 3390 drives to Siemens and Bull HN Information Systems, along with modified IBM 3480
tape drives to DEC.(119) Until very recently, IBM's open
market sales were thus restricted to high-end disk products required for mainframe
computers, and it remained absent from the mass markets for low-end and mid-range disk
products.(120) This began to change only in 1991, when
IBM began test-marketing OEM sales of low-end disk drives.
It is thus fair to say that IBM-SSD has moved only reluctantly beyond its traditional
role as a captive producer. This has had important negative consequences. While the
storage group's products were supposed to span the entire range of IBM computer products,
the fact that it had to report to the mainframe group led to a considerable bias towards
mainframe storage products. Arguably, this also gave rise to a fairly conservative
approach to product development, with the result that new products and component
innovations relevant for down-sized computer systems were frequently introduced much later
than by independent merchant drive manufacturers.
Take the example of thin-film head technology.(121)
IBM had spent over $300 million to develop this technology. Pioneering research, underway
at IBM laboratories in Yorktown Heights/N.Y. and San Jose/CA (Almaden Labs) since 1965,
had proven the feasibility of this concept. IBM was thus the first firm to introduce thin
film heads to its highly successful mainframe model 3370 in 1979. However, with IBM
research reducing the uncertainty and risks for potential followers, other HDD firms
quickly adopted the technology. As a result, IBM was the last firm in the industry to use
thin film heads broadly in its entire product line. Likewise, although IBM spent over $100
million developing thin-film disks, it did not use them in any commercial product until
1988, well after most independent merchant drive manufacturers had done so.
The main cause has been IBM's attempt to protect its dominance by exercising tight
control over its proprietary advanced componentry. In order to reap premium prices on its
high-end drives, sophisticated componentry was normally used only in high-end drives. As a
result, although IBM was the first to introduce most of the key components required for
HDD production, IBM was arguably the slowest to incorporate them across the spectrum of
its product lines.
Of equal importance are some consequences for IBM's approach to geographic dispersion.
As long as IBM's storage division was exclusively a captive supplier, it also had a very
limited exposure to international production. Thus, until late 1991, IBM's storage
division only controlled three U.S. factories, San Jose/CA, Rochester/MN, and Tucson/AZ.
It had no control over the five overseas storage production sites, of which the most
important were two in Europe (Havant/U.K. and Mainz/Germany) and one in Japan
(Fujisawa/Kanagawa Prefecture).
IBM-SSD's shift to open market sales acted as a powerful catalyst for changing IBM's
approach to international production. This led to fundamental changes in the geographic
location of production. Belatedly, IBM began to copy the Seagate model and has moved final
assembly and testing and some limited subassembly and component manufacturing to
Singapore, Thailand and Hungary. This has led to far-reaching changes in the role played
by the headquarters in San Jose, by IBM Japan and its European affiliates. Today, IBM-SSD
in San Jose controls all IBM storage facilities worldwide.
Meanwhile, four years down the road, important changes have occurred in the
organization of IBM-SSD's international production network. Almost all drive assembly and
testing has been moved from the traditional locations in the U.S., Europe, and Japan to
three new locations:
- In Asia, Thailand (Saha Union Corp.) acts as a contract manufacturer and focuses on
low-capacity disk drives, while a 100 percent-owned affiliate in Singapore concentrates on
high-end drives (including those for servers and work stations) and coordinates SSD's
production, procurement, and shipping activities within the region.(122)
- In Europe, IBM-SSD's German operation in Mainz appears to have acted as a "home
base" for the new facility in Hungary (located 45 miles southwest of Budapest), which
is expected to assemble and test high-end drives (1.2GB and 1.7GB 3.5" drives from
IBM's Deskstar family).(123)
- In Latin America, there are indications that IBM Mexico (Guadalajara) will take on some
subassembly and final assembly activities.
Compared to the leading independent drive manufacturers, IBM-SSD not only started very
late with its shift to international production, but the scope and depth of its
international production network is quite limited. Drive assembly and testing clearly has
moved out of the traditional production centers in the U.S., Europe, and Japan.
Increasingly, they are likely to be consolidated in Singapore, Thailand, and Hungary.
Also, an increasing variety of sub-assembly activities, such as head suspension assembly,
has started to move to some of these new locations, including Mexico. The same is true for
sales, marketing, and production-related support services, including preventive
maintenance, training, and quality management. However, very little component
manufacturing appears to have shifted abroad, and important key components, notably heads
and disks, continue to be manufactured in San Jose/CA and Mainz/Germany.
All the core activities of R&D have remained centralized in a few locations (mainly
in San Jose/CA, Yorktown Heights/N.Y., Fujisawa province/Japan, and Mainz/Germany) that
were traditionally the main centers for storage-related innovations. This appears to apply
to product and component development as well as to proto-typing and initial process
engineering. This high geographic concentration of R&D is unlikely to change any time
soon, reflecting IBM-SSDs heritage as a captive producer. Mainz/Germany, for example,
remains the center of excellence for automated slider fabrication, a key process for MR
head production.(124)
It is important to note that IBM-SSD has so far remained quite cautious and reluctant
in its move to overseas production. This applies both to the scope of activities that have
been moved abroad as well as to the product mix. In contrast to independent drive
manufacturers, the international production network of IBM-SSD so far seems to be
characterized by a considerably more narrow international division of labor, both in terms
of geographic dispersion and product coverage. Its international division of labor also
appears to be more shallow in terms of the value-added overseas.
The main reason, in my view, is that IBM-SSD could not start from scratch like Seagate
and others, but had to build on a fairly sophisticated, yet limited international
production network that existed before to serve IBM's captive storage needs. By moving to
open market sales, the organization of this new production network was driven by a very
different logic than the old captive supply-based network. This indicates that there is a
drastic need for change. Implementing such change, however, is constrained by sunk
investment, organizational procedures, and behavioral patterns characteristic of the old,
captive IBM production system. In other words, changing the "traditional IBM way of
doing things" may be much more difficult than top management may currently perceive.
The heritage of IBM-SSD's closed production system is well and alive. IBM-SSD still has to
learn how to manage an international production network that is geared to open market
sales.
5. The Ascent of Japanese International Production Networks
Let us now turn to another case where the heritage of a closed production system has
constrained the development of geographic dispersion--the experience of integrated
Japanese electronics companies. Most of their international production activities
originally were concerned with by-passing import restrictions. Such investments started
first in Asia, with the spread of mini-Matsushitas in almost all countries of the region
dating back to the early 1960's. Starting from the mid-1970's, the focus then shifted to
the American market, and increasingly also to the European market.
5.1. The Move to East Asia
It was the catalytic effect of the Yen appreciation around 1986 that led to the well
known expansion of Japanese international production networks into East Asia.(125) Over time, the focus of such investments has shifted
twice: first, from Northeast Asia (Korea, Taiwan, and Hong Kong) to the ASEAN region
(primarily Singapore, Malaysia, and Thailand); and, second, beginning around 1992, from
the ASEAN region to China, Indonesia, the Philippines, and Vietnam. In a very short period
of time, Japanese electronics firms have thus substantially extended the geographic
coverage of their East Asian production activities. At the same time, there are signs of
an emerging regional division of labor even as Japanese firms make serious efforts to
integrate their Asian production networks into their global strategies.
The result is that that Asia has dramatically increased in importance as Japan's global
manufacturing base. In 1988, the region accounted for roughly two thirds of the total
number of overseas investments of Japanese manufacturing companies. Five years later, by
1993, this share had shot up to more than 90 percent.(126)
Much of this investment has moved into China, becoming one of the main driving forces
behind the "China fever" that raged through the Japanese industry during the
early 1990's.
The electronics industry has clearly been the main driving force behind this shift to
Asia. Between 1985 and 1993, nearly one half of the total increase of Japanese
manufacturing FDI in East Asia went into electronics.(127)
By 1993, almost 60 percent of all foreign affiliates of Japanese electronics firms were
located in East Asia.(128) This share was even higher for
employment. In 1993, 70 percent of the overseas employment of Japanese electronics firms
was in East Asia. Compared to North America and Europe, East Asia obviously attracted
relatively more labor-intensive investments.
5.2. Changes in the Locational Patterns: Towards a Regional Specialization
At the same time, important changes have occurred in the locational patterns of such
investments. As long as the focus was on domestic markets, the investments of Japanese
electronics firms were widely dispersed across Asia. Once the focus shifted to
export-platform production, however, Japanese electronics firms concentrated most of their
investment in a handful of industrial sites in Malaysia, Taiwan, Singapore, and Thailand.
In 1993, these four countries accounted for two-thirds of all Japanese affiliates in Asia;
Malaysia had the highest share (24 percent), followed by Taiwan (17 percent), Singapore
(13 percent) and Thailand (12 percent).(129) During the
same year, 70 percent of the overseas employment of Japanese electronics firms was
concentrated in Asia; Malaysia alone accounts for 30 percent of total overseas employment
of Japanese electronics firms.
Since the beginning of the 1990's, the pendulum has swung back to geographic widening,
with the result that Japanese production networks in Asia are now much less geographically
concentrated. Of greatest importance is that the share of China in the investment of
Japanese electronics firms abroad has increased by leaps and bounds: from 0.6 percent in
1990 (the year after the Tienanmen massacre), it has now reached almost 7 percent,
approaching the 7.7 percent of ASEAN.(130)
However, two important complementary changes have occurred which have remained largely
unnoticed: (1) Japanese production lines and procurement links have been rapidly upgraded;
and (2) Asian affiliates of Japanese component manufacturers, especially in Taiwan and
South Korea, have also received a massive face-lift.(131)
A regional specialization is now beginning to emerge for Japanese networks in East
Asia. In the electronics industry, we can distinguish the following broad pattern:(132) Singapore and Hong Kong compete for a position as
regional headquarters (together with major support functions like procurement, testing,
engineering services, and training); South Korea and Taiwan compete for OEM contracts and
as suppliers of precision components; Malaysia and Thailand, and the Philippines are
preferred locations for the volume production, especially of mid-level and some higher-end
products; and China, Indonesia, and (possibly) Vietnam compete for low-end assembly and
simple components manufacturing.(133)
While Japanese electronics firms have expanded and deepened their Asian production
networks, American electronics firms did not sit idle. Since the early 1980's, they have
rapidly expanded and deepened their links with suppliers in the region through an
increasing variety of inter-firm supplier networks. At the forefront of these activities
were the same four countries that also attracted Japanese firms, i.e. Singapore, Malaysia,
Taiwan and Thailand. Both American and Japanese firms have thus concentrated, by and
large, in the very same countries. For both, Singapore is often the apex, and performs
critical support and coordination functions; Taiwan and South Korea are suppliers of
precision components and OEM sources; and Malaysia and Thailand are the preferred location
for volume manufacturing.(134)
There are, however, important exceptions. For instance, almost all leading Japanese
disk drive manufacturers have shunned the established global production center, Singapore,
and have instead chosen to establish their Asian supply base in the Philippines. One
Japanese company, however, has not followed this pattern: Matsushita Kotobuki, an
affiliate of the Matsushita group. This company, which has acted as the manufacturing arm
of the American disk drive company Quantum since 1984, clearly illustrates that
nationality of ownership, on its own, is not sufficient to explain why companies differ in
their approaches to the organization of international production.
5.3. The Vintage Factor: Learning How to Manage International Production
Networks
One important common feature of Japanese electronics firms is that they are still
laggards in international production compared to their American and European counterparts.
Until the mid-1980's, Japanese electronics firms had stubbornly resisted the shift to
international production. For quite some time, they have tried to reap the maximum
advantages from certain basic features of their domestic production system which they
thought would be difficult to reproduce abroad.(135) The
result is that today their overseas production ratios (OPRs) are, in general, much lower
than their American and European counterparts. This is true even for early Japanese
pioneers in international production. Even companies like Sanyo, Sony, and Matsushita,
which among large and vertically integrated Japanese companies have arguably been most
exposed to international production, have much lower OPRs than their European and American
counterparts.(136)
These figures are in contrast to the levels of international production that are
typical for the leading American and European electronics firms. Today, American PC
companies generate roughly 40 to 50 percent of their total production value in East Asia.
Seagate, the current market leader for HDDs, is estimated to generate around 75 percent of
its overall production value in East Asia, primarily in the triangle that comprises
Singapore, Malaysia, and Thailand.
The long involvement in international production of European electronics multinationals
has resulted in fairly high OPRs. Although until quite recently most of this overseas
production has been focused on Europe., this is now beginning to change. All the major
European electronics firms have recently discovered East Asia (exclusive of Japan) as a
"primary investment priority" and have drastically increased their production
and sourcing activities in the region.(137) We estimate
that during the early 1990's, major European electronics firms generated roughly 15 to 20
percent of their total production value in Asia. Among these companies, Philips stands out
as a pioneer in international production.(138) With 90
percent of total sales being generated abroad and 40 percent outside Europe, Philips had
developed an extended and sophisticated international production network by the
mid-1980's. By 1988, roughly one fourth of all Philips products were made in East Asia, as
compared to 15 percent during the early 1980's.
The fact that firms differ in their exposure to international production, the so-called
"vintage factor," plays an important role for some of the other features of
international production networks that I discuss in chapter IV. In short, it simply takes
time to develop the capacity to manage international production networks. We know from
innovation theory that firms need time to develop their capabilities and that knowledge
and capability formation is a path dependent process.(139)
This is true for a variety of technological capabilities as well as for organizational
capabilities. Time is of even greater importance for developing a firm's capacity to
manage international production. Hence, the importance of the vintage factor. Stopford,
for instance, argues that "... firms progress over time from the simplest to more
complex forms [of international production networks] as they learn how to manage
[them]." (Stopford [1995], p. 2) Such learning also takes place in the foreign
affiliates: " As skills and resources accumulate within the various foreign units,
new options and more complex projects can be undertaken without relying heavily on the
parent organization for help and guidance." (Stopford [1995], p. 16) I would add that
similar learning processes also take place in those foreign firms that act as
subcontractors and suppliers.(140)
Latecomers to international production are thus likely to differ in their
organizational approaches from firms which have had a much longer learning experience.
This is certainly true for Japanese firms. As latecomers to international production, they
had to minimize risk and to organize their production networks in a highly centralized
manner. American electronics firms, by contrast, have been exposed long enough to the
uncertainties and vicissitudes of international production and thus should be able, cum
grano salis, to develop more subtle and sophisticated organizational approaches.
It is important to keep this simple fact in mind in the study on the HDD industry. It
indicates that, in the end, the choice of strategies may be much broader than the limited
dichotomies that current policy debates would seem to indicate. Certainly,
"either-or" propositions like "expanding offshore versus
relocating-back-home" are not very helpful. They easily distract from the real issue:
how American HDD firms can match an expansion of geographic dispersion with a continuous
upgrading of their product mix and their domestic production system in the U.S.
5.4. Current Developments: Competing for Asia's Supply Base and Markets
Geographic dispersion of production in the electronics industry has occurred on a
massive scale. Moreover, most of this expansion has occurred in a relatively short period
of time. While originally much of this expansion was centered on Europe, with market
access as the main motivation, the focus has now clearly shifted to East Asia.
So far, there has been very little over-lapping and rivalry between American and
Japanese production networks in Asia. American firms focused on PC-related products while
Japanese firms focused on consumer electronics and appliances. This is now rapidly
changing. As Japanese firms shift a variety of PC-related products to East Asia, they may
now try to tap into the same set of regional supplier networks and capability clusters
that have so far catered primarily to the needs of American firms.(141)
This implies that, for the first time, American and Japanese firms will have to compete
for the same supply sources in East Asia.
In response to earlier investments of U.S. offshore assemblers in East Asia, a great
variety of local suppliers and support industries have emerged since the mid-1970's.
During the 1980's, the preemptive development of these East Asian supplier networks
greatly helped American computer companies consolidate their market leadership.(142) It remains to be seen whether American computer
companies will be able to retain control over these precious supplier networks now that
Japanese PC vendors are also beginning to target them.
This raises a number of intriguing questions. How will this affect the strategies of
U.S. firms? Will they be forced to expand their in-house component manufacturing
activities in Asia, as Seagate does? Will they be forced to establish centralized control
in order to keep a tighter rein on technology leakage which could potentially benefit
their Japanese rivals? In other words, will the pendulum now swing back, after a long
period of extended outsourcing, to more integrated forms of organizing the international
production networks of American computer companies?(143)
And how will this affect the approaches of American electronics towards their external
suppliers and contract manufacturers? Will they be forced to establish longer-term links
with local suppliers in order to establish effective control? Presumably, American firms
have to act in order to prevent Japanese firms from developing East Asia into their
exclusive supply base in the future.
Similar arguments can be made for the highly contested growth markets in East Asia,
which may also imply substantial changes in the organization of the Asian production
networks of U.S. firms.
Chapter IV: Increasing Complexity
1. Product Mix
Changes in the product mix of international production networks (i.e. in the maturity
of the transferred products) are an important manifestation of increasing complexity. As
conceptualized in the product life cycle (PLC) theory, international production
traditionally proceeded in a gradual manner. Production began to move overseas only once a
product had reached a certain degree of maturity, while newer, leading-edge products
normally remained confined to domestic production.(144)
In the HDD industry, for instance, new products used to be produced first in the U.S.,
mostly close to or on the premises of the parent company. Production was shifted overseas
only when markets became sufficiently large to justify volume production. Once this stage
had been reached, the move to overseas production typically displayed three characteristic
features: (1) it followed a sequencing pattern that was strictly hierarchical in the sense
that production moved top-down from higher-end to lower-end locations; (2) it was
cumulative, in the sense that the order of sequencing could not be changed and production
had to move from the original location L1 (the U.S.) first to L2
(mostly Singapore), before it was able to move on to L3 (e.g. Malaysia or
Thailand) and other lower-end locations; and (3) there was little scope to compress the
period of time that needed to pass before production could move from one location to the
next.
This is no longer the case today. There are a number of reasons why the "product
life cycle theory" ceases to explain the pace and sequencing of international
production. To start with, some of the basic assumptions of this theory that made perfect
sense in the 1960's may have lost much of their validity today. The PLC theory is based on
three assumptions: (1) production can move overseas only when design features and process
specifications have been stabilized; (2) price competition would intensify only after a
certain period; and (3) foreign markets would emerge only with a considerable time lag,
after the original launch market had begun to blossom. None of these assumptions can be
taken for granted any longer.
This is true for the computer industry as well as for the HDD industry. As we saw in
chapter I, product cycles in both industries have been ruthlessly cut short and
time-to-market has become the single most important determinant of competitive success.
Neither PC vendors nor HDD companies can thus afford to follow the pace and sequencing
patterns prescribed by the PLC theory. In short, they are forced to shift production
overseas much earlier than predicted by the PLC theory. Simultaneously, they begin to
deviate from the established rigid sequencing pattern.
The following three examples illustrate the argument. The first example shows how
shorter product cycles have accelerated the pace of redeployment of production overseas.(145) Traditionally, Apple started the production of new
products in Fremont/CA. Production was transferred abroad only much later, after initial
teething problems had been solved. Today, this incremental and sequential approach has
become too costly and cumbersome. With product cycles dropping well below one year, it no
longer makes any more sense to transfer production to Singapore one year after the launch
of a new product. In order to amortize such investment, Apple must now shift production of
new products to Singapore at the beginning of the product cycle.
The second example shows how the cutting of the product cycle has forced HDD firms to
deviate from the established sequencing pattern.(146)
Conner Peripherals (one of the HDD industry leaders before it was acquired by Seagate) has
moved all high volume manufacturing abroad, with Singapore normally producing the most
technically sophisticated products. Until recently, Singapore would work on advanced
drives for a while, and then transfer them to another plant (usually in Penang/Malaysia).
As product life cycles shrunk to nine and often even six months (for laptop drives, where
Conner is especially strong), however, this was no longer possible. The result is that,
once a particular product line is started in Singapore, it will remain there until the end
of its life. Of course, this raises the question which products will be produced in
Singapore and which ones will be produced in Penang, China, and elsewhere. In short,
rather than being able to almost automatically follow a well established pattern of
locational sequencing, firms must now make a single locational choice. They need to assess
their strengths and weaknesses and decide which competitive opportunities and challenges
are most important.
The third example deals with Hewlett Packard, a company well known for its
sophisticated management approaches. Early on, HP tried to break away from the rigid
sequencing pattern of international production prescribed by the PLC theory. Indeed, by
the mid-1980's, HP had already undertaken global production strategies in conflict with
PLC prescriptions. For an unspecified office system product, HP simultaneously undertook
basic research in one country, applied development in another country, volume
manufacturing in two other countries, and first product launch occurred in an entirely
different country.(147)
Instead of following the PLC sequencing pattern, HP prefers to define a worldwide
product mandate for a particular location and then organizes its international production
network around this particular center. Singapore, for instance, plays this role for two
different products.(148) In 1993, Singapore received the
worldwide product mandate for HP's DeskJet Portable printer brand. And one year later, in
1994, it became the worldwide product mandate location for Pentium servers which, by all
standards, are fairly advanced products. Interestingly enough, the alternative location
against which Singapore was benchmarked was not a U.S. location, but Grenoble/France.
Singapore was perceived to have two advantages relative to Grenoble: (1) stronger process
engineering capabilities, which are essential for servers; and (2) almost all component
suppliers are located in close proximity, with casings in Singapore, power supplies in
Thailand, and HDDs from Seagate (Singapore) or from Quantum/Matsushita Kotobuki (in Japan
and Singapore). Probably the most striking feature of this arrangement, which shows how
little explanatory value the PLC theory may currently have, is that by far the most
important server markets are in the U.S. and in Europe. Nevertheless, HP decided to
concentrate the production of Pentium servers in Singapore.
The shortening of the product life cycle is not the only reason why the PLC theory has
ceased to explain the pace and the sequencing patterns of international production.
Indeed, there are a number of additional reasons why electronics firms are forced to move
the production of new products to East Asia early on in the product cycle.
First, it is no longer true that price competition only begins to heat up at a later
stage of the product cycle. Since around 1991, severe price wars have swept across almost
all sectors of the computer industry, and new products are no longer safe from these price
wars. The result is that from the design phase on, firms are under tremendous pressure to
reduce unit costs through economies of scale. This implies that firms must expand
worldwide market shares at breakneck speed once the product has been launched. Frequently,
this is impossible without relocating production overseas early on in the product cycle.
A second reason why firms are inclined to shift the production of new products overseas
much earlier than before results from changes on the demand side. Most sectors of the
electronics industry today are characterized by the huge windfall profits that a firm can
reap from early market penetration. As we saw in chapter I, this is especially true for
computer-related products like HDDs. Survival thus depends on an early presence in the
major launch market of this industry, which continues to be the U.S.
However, it is no longer sufficient to be first only in the U.S. market. In order to be
a "global player," a firm must be able to introduce new products almost
simultaneously in all major growth markets. This implies that Europe and Japan need
to be penetrated at almost the same time as the U.S. market. In addition, new growth
markets have emerged outside the Triad that also need to be penetrated early on. This is
especially true for East Asia, which is an increasingly important growth market for the
electronics industry.
Meanwhile, because electronics markets in Asia are still highly protected, market
penetration in these countries requires an early shift to local production. This is true
for consumer electronics, but even more so for computer-related products. While tariff
barriers have been reduced, there are numerous non-tariff barriers which result from the
existence of powerful domestic oligopolies that control domestic distribution channels.
Indonesia and Thailand are obvious examples, but so are South Korea and Taiwan. With the
exception of Hong Kong and Singapore, all countries in the region continue to protect
their electronics markets. As a result, exports are no longer sufficient to guarantee an
early penetration of these markets. Foreign firms are thus eager to establish a regional
supply base in East Asia, and to match the size of production with the relevant size of
this region's markets.(149)
There is no doubt that there are powerful reasons why electronics firms are forced to
consider an early redeployment of production overseas. What needs to be explained,
however, is why electronics firms are now able to ramp up production of new products in
East Asia almost at the same time as in their home countries. There are a number of
important enabling factors that have facilitated such an earlier transfer of production.
First of all, substantial improvements have occurred in the locational advantages of
East Asian production sites. A number of East Asian countries have developed a variety of
technological and organizational capabilities, with the result that they can now cost
effectively design and produce most electronic hardware products. In addition, almost all
of these countries now have sophisticated incentive systems for foreign investments.
Technological change has acted as another crucial enabling factor that has facilitated
an early transfer of the production of sophisticated products. The rapid diffusion of new
information, communication and transport technologies have also played important roles.
Likewise, reductions in the real cost of air freight has been essential for the movement
of components and final products across national boundaries. In electronics, this is
particular important as the segmentation of the value chain into multiple stages often
causes components to transit the same national boundaries several times.
The telecommunications revolution enables swift and efficient transfer of information
among the various nodes in a production network. With the help of computer-based
information networks and management systems, electronics firms can now synchronize product
development, marketing, production, and procurement across national boundaries and
continents.(150) Much depends, of course, on whether the
introduction of these technologies is accompanied by fundamental changes in the
organization of production. There is a rich body of literature that shows that introducing
technology without organizational change leads to a "productivity paradox":
despite substantial investments in new technology, productivity may stagnate or even
decline.(151) The crucial element, then, in the spread of
international production networks are organizational innovations that enable firms to cope
with the fast pace of change in markets and technology.
A second aspect is of crucial importance. Since the mid-1980's, fundamental changes in
design methodology and the shift from metallic to plastic parts have facilitated the
transfer of production of complex products to overseas locations.(152)
Both developments have eroded the capacity of the "product life cycle" to
explain the sequencing of international production. This finding runs counter to much of
the established wisdom which argues that the spread of microelectronics and new materials
will make it more difficult to transfer industrial production to developing countries.
Nonetheless, four developments have enabled electronics firms to redeploy an increasing
share of their electronics production early in the product cycle to East Asia:
(1) The shift from metallic to plastic parts has reduced the importance of precision
mechanical engineering. While precision plastic injection molding is also a quite
demanding technology, developing these capabilities in Malaysia and Thailand has been much
easier than developing precision mechanical engineering capabilities. In addition, plastic
parts are much lighter than metallic parts, and are thus much less costly to transport.
(2) The spread of standard ICs and printed circuit boards has led to a substantial
reduction in the number of components. In turn, this has opened the floodgates for the
current wave of OEM, ODM, and other contract manufacturing arrangements with an increasing
number of local suppliers. Often, local affiliates of Japanese component suppliers have
played an important catalytic role in the development of such local clusters of support
industries.(153)
(3) As fewer components are required for a given product and as more the components are
standardized, there is much greater scope for factory automation. The resultant shift to
assembly automation (such as surface-mount technologies [SMT]) has reduced the number of
assembly processes and the amount of inspection work required, which in turn has meant a
substantial simplification of the production process.
(4) Finally, both the design and production of components have become increasingly
automated. As a result, component producers are able to supply both high volume and small
batch products at lower cost and at relatively short notice (due to a minimum of switching
requirements). At the same time, yields and the quality of the components can be
substantially improved, even with a work force that had not been exposed to a long
tradition in mechanical engineering.
All of this is to say that electronics firms are now in a much better position to
accelerate the transfer of production overseas, even for new and complex products. In
short, the pace and sequencing of international production today no longer needs to follow
the rules established by the PLC theory. Rather, both the pace and sequencing of
international produced are shaped by firm strategies and their decisions on how to use
international production in order to improve their competitive position. This, in turn,
clearly adds to the complexity of international production.
2. Scope of Activities
A second dimension of increasing complexity relates to the scope of value chain
activities that electronics firms are now decomposing across national borders.
Table 1 distinguishes six stages of the value chain. It ranks
activities according to the ease with which they can be spatially dispersed. The more
resistant an activity is to geographical dispersion, the more demanding are its
requirements for local capabilities in the overseas location.
Table 1: Stages of the Value Chain
(1) Sales & marketing (including the establishment of distribution
channels and customer support). (2) Final assembly and testing.
(3) Procurement (IPOs, consignment assembly, OEM/ODM arrangements, and
"turnkey" production arrangements).
(4) Component manufacturing and sub-assemblies.
(5) Engineering (especially product customization and detailed process
engineering).
(6) R&D (especially product and component development, proto-typing, and
initial process engineering). |
International production typically is preceded by the establishment of
sales affiliates and distribution channels, the first of our six value chain activities.
This is especially true for computer-related products. Almost without exception, local
computer markets in Asia are heavily protected, and thus are difficult to penetrate.(154) Foreign companies are unlikely to succeed without
powerful local joint venture partners that can guarantee access to distribution channels.
Penetrating these markets normally involves three steps. First, the foreign computer
company establishes sales and marketing joint ventures which, if successful, will be
followed by consignment assembly by a local company. Only if these first two phases are
successful will the foreign company consider investing in its own manufacturing affiliate.
This gradual approach reduces the risk of international production and balances the
limited resources available with the need to match production sites with major potential
growth markets.(155)
Let us now move to manufacturing proper. Traditional forms of international production
used to focus primarily on the selective redeployment of labor-intensive stages of
assembly-type manufacturing and on some upstream activities, especially the processing of
raw materials. This type of international production had a very narrow scope. It did not
include high value-added manufacturing activities, including the production of key
components. Nor did it involve essential support activities, such as R&D and product
development, which remained concentrated at home.
In the electronics industry, two typical examples of this pattern are the earlier
rounds of offshore chip assembly in Asia by American semiconductor merchant firms and the
redeployment, starting in the mid-1980's, of consumer appliances to Southeast Asia by
Japanese electronics firms. For quite some time, both approaches were characterized by a
limited scope of the transferred activities.(156)
Offshore chip assembly at that time was the poor relation of the glamorous wafer
fabrication. Called the back-end of the industry, it required cheap assembly hands (almost
all young women), and very little else.(157) As for the
first wave of export platform production of Japanese electronics firms, there is a
widespread consensus that, apart from simple operational capabilities required for
production and maintenance, very limited additional capabilities have been transferred.(158)
3. The Migration of Key Support Functions: A Misplaced Focus on R&D
This pattern is now beginning to change. Today, internationalization extends well
beyond the sphere of labor-intensive manufacturing and covers an increasing variety of
higher value-added activities. This is true even for locations outside the Triad, with
some growth poles in East Asia obviously playing an important pacesetter role. As we will
see in a moment, once manufacturing moves overseas, this often leads to a subsequent
migration of key support functions.
Most of the debates on this issue have focused on the role of R&D, but this may be
too narrow a focus. Indeed, there is sufficient evidence to show that internationalization
of R&D lags far behind the internationalization of production and other value chain
activities.(159) It is equally well accepted that
international production may create very limited opportunities for host countries to
develop core research and technological capabilities.
Posing the problem in such a way may well be misleading. Much of the literature
associates innovation with the kind of activity undertaken by firms at the frontier.
However, empirical research has shown that a majority of advances in technology result
from activities which are not covered by the conventional definition of R&D (the
definition used in the OECD Frascati Manual). Nelson, for instance, has emphasized the
role of design and production engineering for product and process innovation.(160) In a number of industries, however, both of these
processes are not counted as R&D.(161) Despite these
definitional issues, von Hippel has painstakingly documented that, in a wide range of
industries, most innovations are developed by users and later adopted by manufacturers.(162) In other words, "... organized free-standing
R&D is an important part of the investment and organization involved in advancing
technology in many industries. However, it seldom accounts for all of that effort, and in
a number of industries it accounts for only a relatively small share."(163)
It thus makes perfect sense to cast the net wider and to define innovation as
"... the processes by which firms master and implement the design and production of
goods and services that are new to them, irrespective of whether or not they are new to
their competitors--domestic and foreign. Most of the time, and in most industries,
innovation is based on the continuous and incremental upgrading of existing technologies
or on new combinations of them."(164)
Two bodies of research clearly indicate that, once manufacturing moves, it frequently
carries along a variety of high value-added support activities. Even if these activities
do not involve formal R&D, they may still give rise to considerable learning and
innovation. One such body of research inquires how the spread of production networks in
Scandinavia has led to a bottom-up, evolutionary development of learning and innovative
capabilities. According to these authors, such bottom-up learning processes explain why
small Scandinavian countries, with their limited R&D resources, can still out-compete
some of their much larger competitors. Hakansson [1990, p. 260] observes that
"...foreign manufacturing units, originally set up as mere market outlets, in time
acquire their own technical, managerial and marketing expertise. Thus, engineering
capabilities acquired to perform routine technical activities--service, maintenance and
customization of products to individual buyer needs--often evolve into proper
R&D." Hakansson concludes that "... there is an almost irresistible creepage
from production engineering upstream into design and development." (Hakansson [1990],
p. 260)
There is a second body of literature that clearly demonstrates that international
production can well lead to a migration of key support activities, even if there is no
official transfer of R&D. This literature is focused on East Asia and shows how the
spread of international subcontracting in this region has been conducive to the
development of technological capabilities that today extend well beyond the sphere of
manufacturing and include a variety of process and product development capabilities.(165)
Following a tradition established by Nelson and Winter [1982], this research focuses on
learning and capability formation. An important finding is that indirect forms of
technology diffusion play a more important role than direct and deliberate transfer of
technology activities by multinational enterprises. For subcontracting arrangements, for
instance, three indirect forms of technology diffusion can be distinguished:(166)
(1) Learning facilitation which results from the exposure of the local
subcontractor to the foreign buyer's qualification process, including testing and
diagnostic feedback on quality and other dimensions of the performance of the supplier's
products, the sourcing of technical experts to solve specific technical problems
encountered by the supplier, and advanced indications on future quality/performance
/feature requirements and targets.
(2) Knowledge spillover effects which include product design specification and
performance requirements, early supplier involvement in prototype development, access to
technical and marketing information on competitors' products, informal sharing of
technical information and ideas among the technical staff of both companies, and exposure
to the foreign company's system of managing production and R&D.
(3) Investment inducement which relates to investments in the formation of
technological capabilities which the local supplier can only undertake because the
subcontracting relationship reduces the perceived risk of such investments through a
procurement commitment by the foreign company. This is true because the foreign company
provides a stable source of income to finance the investment, in addition to access to
superior market information that may reduce the risks involved in the investment decision.
In what follows, I present a few illustrative examples from various sectors of the
electronics industry to show how electronics firms have, over time, shifted increasingly
complex activities abroad, how this has led to a concomitant transfer of key support
functions, and how this has in turn led to the formation of local capabilities. Section 4
describes how American semiconductor firms have contributed to a migration of support
activities through their reliance on subcontracting arrangements. Section 5 presents
evidence for Japanese electronics firms, while section 6 documents the spread of
outsourcing arrangements in the computer industry. Section 7 analyzes two factors that are
conducive for the joint migration of key support functions overseas: the systemic
rationalization of international production networks and the role of proximity. The result
is that once support functions migrate in one particular area, there is a strong tendency
for such migration to take place in other related areas.
4. Capability Transfer Through Subcontracting: The Experience of American
Semiconductor Firms
When American semiconductor companies first moved assembly to offshore locations in
Asia, assembly was a highly labor-intensive process. These companies maintained the
skilled and capital-intensive design and wafer fabrication stages of production at a
handful of locations in the U.S., and, a bit later, in Japan and Europe. Offshore chip
assembly originally was thus initially the crudest form of "screw driver"
assembly, with the result that training and local support requirements remained minimal.
Nevertheless, even during this phase, some limited capability transfer did occur.
Take the case of Korea.(167) By opening up export
channels for assembled chips and for simple consumer devices, both American and Japanese
IC producers played an important catalytic role during the critical early phase of the
development of the Korean electronics industry. One should also not underestimate the fact
that this exposed Korean workers and managers to new organizational techniques, which,
while not necessarily "best practice," certainly contributed to a gradual
erosion of the traditional highly authoritarian Korean management practices and their
inherent rigidities and inefficiencies. Cost-cutting and the need to comply with some
minimum international quality standards also gave rise to some limited indirect learning
effects related to the formation of production and investment capabilities. Yet, this was
about all that foreign firms were willing to contribute during this early stage.
Starting in the late 1970's, this began to change. By then, American semiconductor
firms had found out that it was next to impossible to resist the localization of certain
activities. One factor was simply economic geography: the sheer distance from the U.S. to
these offshore locations in Asia made it necessary to off-load some value chain functions
locally in order to reduce the tremendous complexity of logistics. During the early
1980's, the appreciation of the U.S. dollar added further impetus to the willingness of
U.S. firms to localize some elements of the value chain and to involve local
subcontractors.
In response to such pressures, American semiconductor firms, notably Texas Instruments,
Motorola, and Intel, began to transfer a certain amount of technological and
organizational capabilities to their affiliates in Asia. Over time, some of these
affiliates accumulated substantial knowledge in assembly and testing.
Take the case of Texas Instruments: "As far as assembly and testing are concerned
we have more expertise here [i.e. in Malaysia] than we have in the U.S. We sometimes have
to send our Malaysian engineers to the States to solve their problems."(168) In the case of Intel's Penang subsidiary, such
expertise became particularly strong for the design and production of specialized
automated assembly equipment. In 1983, when Intel set up highly automated assembly plants
in Chandler/Arizona and in Ireland, the company had to rely on senior Malaysian engineers
from its Penang affiliate for plant layout, equipment design, as well as for sorting out
technical teething problems.(169) Intel Penang even
claims that the first manager of its Mechanization and Automation group has been seconded
to automate Intel's wafer fabrication lines in the U.S. and that its automation team makes
substantial contributions to upgrade the level of automation in Intel's worldwide
operations.
Over time, much of this knowledge has moved out of individual subsidiaries and has
become widely diffused across East Asia. The irony is that chip assembly is no longer the
uninspiring "back-end" of the semiconductor industry. Assembly and packaging
technologies in this industry have become highly complex and play an important role for
yields and performance features of leading-edge devices.(170)
Much of the knowledge required for designing innovative new IC packaging technologies has
migrated to companies in Korea (Anam Industrial, the world's largest IC contract assembler
being a prime example), Taiwan, and Singapore. These countries are now among the leaders
in IC packaging design.
This strengthening of local subsidiaries has also given rise to a number of domestic
subcontracting arrangements which have facilitated the formation of specialized
capabilities. Take again the case of Intel. In 1978, the company established a vendor
development scheme, called "Executive Partnership Programme (EPP)," under which
six local firms were selected to supply parts and automated equipment design, prototyping,
and manufacturing services. For these companies, Intel guaranteed annual procurement
volumes and provided process engineers and other support personnel to upgrade the skills
of the supplier firms' engineers, designers, and machinists. In 1992, five subcontractors
provided 80 percent of Intel's requirements for tool and die mold making and
metal-stamping, three companies provided 80 percent of its plastic injection molding
inputs, and two companies provided 85 percent of the required printed circuit board
assemblies (Hakansson [1990], p. 260).
As a result of these arrangements, local subcontractors were able to reap substantial
benefits, most importantly in terms of learning and capability formation. Some of Intel's
original subcontractors have also started to build their own domestic supplier networks
and thus have contributed to the development of domestic support industries. Lok Kim Teow
Engineering (LKT) is a case in point.(171) When it was
established in the 1950's, the company produced household fencing, window grills, and
metal doors, in addition to minor maintenance and parts replacement for vehicles and ship
engines. It was then a typical example of the many Chinese-owned metal working shops that
existed in Penang.
Since 1978, participation in Intel's vendor development scheme has drastically changed
the company and has led to a continuous upgrading of its technological and organizational
capabilities. In 1991, out of total sales revenues of U.S. $6 million, automated equipment
design and manufacturing (in particular precision tools for the semiconductor industry)
accounted for 40 percent, parts fabrication, jigs and fixtures for another 40 percent,
with the remaining 20 percent covered by mold design and manufacturing. In 1992, the
company was beginning to reap the benefits of specialization and this product mix was
expected to again change drastically. Automated equipment design has been farmed out to a
sister company, Semiconductor Equipment Manufacturers (SEM), while LKT itself has put
increasing emphasis on mould design and mould making, a market which since then has
rapidly expanded. To implement this diversification strategy, LKT formed a joint venture
with a Japanese mould designer who now works as an independent consultant in Malaysia. By
choosing this partner, LKT was able to kill two birds with one stroke: it was able to tap
into the long experience in mould making that specialized Japanese SMEs had developed over
time and simultaneously gained contacts that would allow it to develop a market
penetration strategy in Japan. Finally, LKT has also set up a satellite company to which
it subcontracts parts fabrication and a variety of metal jobbing activities.
Underlying LKT's diversification strategy have been four basic motivations:
(1) A deeply entrenched inclination to avoid political risks in a hostile environment
by pursuing an amoeba-like pattern of growth and splitting into ever new SME's.(172)
(2) To overcome its considerable problems in the recruitment of engineers and skilled
workers (i.e. the demand for skilled labor in mould making was less acute than for
precision tooling and automation).
(3) To rationalize the increasingly demanding intangible investment requirements
related to R&D, product design, and marketing.
(4) And, probably of greatest importance, to reduce its excessive dependence on Intel's
demand. In 1991, for instance, 80 percent of LKT's output was sold to Intel, with half of
these sales being exports to Intel affiliates in the U.S., Singapore, and the Philippines
(where Intel has another major assembly plant for integrated circuits).
Such diversification strategies in Malaysia have a good chance of success as local
sourcing requirements have grown rapidly during the mid-1980's. This has been due
primarily to the following developments:
- The upgrading of semiconductor assembly to include testing and technical support, as
well as some front-end wafer fabrication and the increasing use of automated equipment,
have generated a growing demand for a domestic precision engineering support industry.
- Of even greater importance has been the rapid spill-over of HDD assembly and component
manufacturing from Singapore and the search for lower cost suppliers by drive
manufacturers, as well as by the producers of key components, notably recording heads and
disks. Again this has increased the demand for local precision engineering support.
- A huge inflow of Japanese FDI, particularly into consumer electronics, has substantially
broadened the demand for local support industries. This is due to the fact that consumer
electronics companies typically purchase a larger percentage of local inputs than
semiconductor firms.
- The spread of international procurement offices (IPOs) in Singapore and the location of
other regional headquarters functions related to logistics have led to some spill-over of
demand to Malaysian sources.
- Substantial currency realignments in Malaysia have made inputs imported from Japan,
Singapore, and Taiwan much more expensive and thus have induced firms from these countries
to switch to local sourcing.
- Finally, and probably of greatest importance, has been the impact of regionalisation
trends in the EU and North America which have encouraged intra-regional trade, sometimes
at the cost of inter-regional trade.(173)
This has led to the emergence of new regulatory barriers which constrain traditional
procurement strategies and have forced firms to increase local content. For instance, the
U.S. as well as the EU have started to impose much stricter requirements on ASEAN
countries in terms of their Generalized System of Preferences (GSP) status. Certain
minimum local content requirements need to be fulfilled so that exports of Japanese
subsidiaries located in ASEAN countries can qualify for GSP status. This has forced
Japanese firms to increase local sourcing.
A growth of local sourcing requirements does not automatically translate into growing
demand for local suppliers. Alternatively, they can request their established suppliers
back home follow suit and to set up shop in Malaysia. This can preempt, or at least slow
down, the development of domestic support industries and the formation of local
capabilities.(174) This can also constrain the formation
of forward and backward linkages.
Take again Malaysia's electronics industry. In Malaysia, international subcontracting
has led to the formation of three sets of industry clusters that have so far failed to
interact: (1) the chip assembly cluster generated primarily by American companies; (2) the
consumer electronics cluster generated by Japanese firms; and (3) a cluster performing
satellite functions for Singapore's HDD and PC industries. The lack of forward linkages
originating from the chip assembly cluster has been stressed time and again during my
interviews in Malaysia: "All semiconductors... are exported--providing no forward
linkages in the domestic economy. "This has led to " the ridiculous situation
whereby a company based near a factory producing integrated circuits places an order with
the manufacturer's parent company or regional marketing office. Components that were made
in and shipped from Malaysia a few days earlier are then shipped back."(175) This is an important constraint, since timely and
cost-effective access to key components, like semiconductors, is an essential prerequisite
for developing a competitive electronics industry.
Over time, however, demand has also increased for domestic suppliers. There is now
ample evidence to show that affiliates of foreign suppliers can, under certain conditions,
play an important catalytic role in the diffusion of capabilities and can thus facilitate
the development of domestic support industries.(176) As
Japanese suppliers of components have set up shop in Malaysia (for consumer electronics
and appliances) and Thailand (for the car industry), this has created a critical mass and
appears to have facilitated the development of local suppliers.
Finally, existing subcontracting arrangements are facing new challenges. Local
capabilities need to be continuously upgraded, a process which requires substantial
investments. Local suppliers are also facing intensified competition. For standard parts,
global sourcing from the cheapest location worldwide has become an established business
practice. Moreover, any attempt to move up to higher value-added items is immediately
confronted with increasing competition from foreign suppliers which will strive to set up
local production facilities. Survival thus requires constant improvements: local suppliers
have to increase their specialization, shift to longer-term cooperative relationships,
participate early-on in joint product design and development, enter some of the existing
buyer procurement information systems, and establish joint R&D projects with buyers
(presumably by sharing some of the financial outlays involved).
A number of Asian governments now have fairly aggressive policies designed to
facilitate such a continuous upgrading of local support industries.(177)
While some local firms will not be able to cope with these new challenges, others will.
The result that local capabilities will broaden and deepen. A striking example can be
found in the rapid proliferation of wafer fabrication lines in East Asia that not only
require huge investment thresholds (for DRAMs currently well above $1 billion), but also
involve incredibly complex process technologies. For computer memories, Samsung, Lucky
Goldstar, and Hyundai are now directly competing with the erstwhile Japanese market
leaders, and firms located in Singapore and Taiwan have also established a credible
position.(178) Over time, this will create further
incentives for foreign electronics firms to broaden the scope of value chain activities
that they move to Asian locations.
5. Capability Transfer by Japanese Electronics Firms
In what follows, I show how Japanese electronics firms have gradually broadened the
scope of the value chain activities they are moving to East Asia. I have chosen to focus
on this example for the simple reason that most people believe that, of all possible
candidates, Japanese firms would be the last to proceed with such an opening-up of their
international production networks. It is still widely believed that Japanese electronics
firms in Asia rely on closed and shallow production networks that are in essence
restricted to basic assembly activities. Nothing could be further from the truth.
Since the beginning of the 1990's, Japanese electronics firms have shifted an
increasing number of stages of the value chain to East Asia.(179)
Two aspects are of particular importance: (1) changes in the procurement system; and (2)
at least partial redeployment of some R&D functions.
5.1. Procurement
Fundamental changes are currently emerging in the East Asian procurement patterns of
Japanese electronics companies. With the Yen-appreciation as a major catalyst, the
overriding objective is to reduce the dependence of Asian production subsidiaries on
high-cost input imports from Japan. The challenge is how to achieve these cost savings
without losing too much in terms of quality, speed, and reliability of delivery.
Take the case of Hitachi, a behemoth whose consolidated sales equal roughly 2 percent
of Japan's gross national production.(180) Earlier than
many of its Japanese rivals, Hitachi internationalized procurement and continues to
upgrade these activities in response to changing competitive requirements. In the early
1970's, Hitachi was among the first Japanese electronics firms to set up overseas
procurement bases in the U.S. and Hong Kong. In 1979, a European procurement base was
added in Germany. Following the Plaza agreement in 1985, Hitachi established an
International Procurement Department which was separate from its Materials Department,
which had traditionally handled all purchasing activities. The original motivation was to
soften trade friction with the U.S. by increasing the share of foreign imports. This focus
on arms-length imports is reflected in the fact that one of the first activities of this
new department was to send import missions to the U.S., China, and Korea whose main
purpose was to identify and check the quality of parts that Hitachi could import.
Since 1989, Hitachi has made a consistent effort to upgrade its international
procurement functions. Rather than relying on arms-length imports from independent foreign
suppliers, the focus has shifted to reverse imports from foreign affiliates and to OEM
imports from technical tie-ups with foreign companies, for instance Goldstar in Korea. At
the same time, Hitachi established a number of new International Procurement Offices (IPOs
) in San Francisco, Singapore, Seoul, and Taipei. It also began to provide assistance to
cut prime costs and to train foreign suppliers.
For quite some time, however, Hitachi's attempts to deepen its international
procurement functions remained fairly limited. It was only after the Hitachi group
announced a major reorganization in August 1993 that this process of deepening got under
way in a serious manner. In the same month, Hitachi established a Center for the Promotion
of Procurement in Asia in Singapore. While Hitachi's IPOs, for all practical purposes,
have been commercial purchasing offices staffed primarily by buying agents, the new Center
involves engineers from both Hitachi and its suppliers in all stages of the procurement
decision, including component design and materials specification. The Center thus acts as
a mechanism for bringing foreign suppliers into Hitachi's internal design processes and
for shifting to longer-term supply arrangements. The Center is also supposed to provide
training for local/regional materials experts and to coordinate Hitachi's procurement
plans with the sales efforts of different host governments.
One important aspect relates to the role of policy incentives provided by both the
Japanese government and by various host countries in the region that have induced Hitachi
to rely more on procurement in Asia. In short, tax incentives for import promotion
developed by the Japanese government have helped Hitachi to reduce the cost of importing
components from East Asia. The irony is that these incentives were originally developed in
response to pressures from various U.S. administrations which were meant to increase the
domestic market share for U.S. companies, while in reality they have facilitated some
overdue organizational adaptations of Japanese firms.
At the same time, host country policies have also been of great importance. In
Malaysia, for example, Hitachi, Matsushita, and other Japanese firms have closely
cooperated with the government's programs for promoting domestic industries. One example
is the Penang Skill Development Center of the Penang Free Export Zone, where Hitachi and
Japanese parts manufacturers participate in training programs for local parts
manufacturers.
Important changes have also occurred in the role of Japanese component suppliers. Those
firms that produce relatively complex and high value-added components have substantially
increased their investment in East Asia, primarily in Malaysia and Thailand, but also
increasingly in China. Once production has been established in East Asia, these suppliers
are much less inclined to stick to their traditional clients. Indeed, in order to amortize
their substantial investment outlays and gain economies of scale as quickly as possible,
these affiliates are now actively searching for new clients. The result is that they
frequently supply a number of Japanese companies as well as American, Korean, and some
European firms.
The higher-level Japanese components suppliers that have set up shop in East Asia are
now under increasing pressure to involve local supplier firms for lower-end subcontracting
and contract manufacturing activities. This is due to the fact that many small Japanese
suppliers of low-end, general purpose components have either been forced to close down
production or cannot raise the funds required for overseas production.
Finally, a third important consequence of the Yen appreciation is that Japanese
affiliates in Asia have begun to increase their purchases from both Taiwanese and Korean
suppliers. One of the most prominent changes in the Japanese regional production networks
is that, especially for computer-related products, Japanese firms are now relying much
more on OEM and joint production arrangements with Taiwanese and Korean firms.
Since 1994, Japanese PC manufacturers have drastically increased their purchases of
PCs, motherboards, terminals and monitors, and a variety of other PC-related products from
Taiwanese computer companies. NEC, for example, gets monitors and motherboards from Tatung
and Elite, while Fujitsu, Epson, Canon, Hitachi, Sharp, and Mitsubishi have all become
major OEM customers.
There is no doubt that Japanese PC vendors perceive this increase in OEM purchases as
an intermediate solution: it enables them to quickly discontinue lower value-added
production activities at home while at the same time enabling them to gain time until they
set up their own supply base for some of these products in China and Southeast Asia. This
implies that the rapid growth of OEM contracts is unlikely to last. This is especially
true as some Japanese PC makers have now started to move some production in-house, taking
it away from Intel and Taiwan contract manufacturers.(181)
For instance, Fujitsu, Hitachi, and Toshiba are ramping up PC output in their own
Japanese plants and thus cutting back or eliminating their re-labeled OEM purchases from
offshore contract companies. Prior to the current move back to production in Japan, both
Fujitsu and Hitachi were using Acer Inc. of Taiwan to make PCs sold in Japan under their
own labels. The move back to Japan is obviously a response to the gradual depreciation of
the Yen which started in 1995. Indeed, there is a perception that it is now again possible
to use ICs and components from their domestic sister divisions.
This example indicates that nothing is automatic about the shift to systemic
globalization and that, periodically, it may face important reversals. The question is how
long Japanese PC producers will be able to reverse the trend toward outsourcing in East
Asia. A relocation of PC assembly back home obviously has considerable short-term benefits
for the component divisions of integrated Japanese electronics firms. But whether this can
provide a long-term solution remains open to doubt. For instance, it is unlikely to
facilitate the expansion of international market share. After all, one of the great
advantages of Taiwanese OEM suppliers has been the incredible speed with which they are
able to respond to changes in markets and technology. Japanese vertically integrated
electronics giants are not famous for such flexibility.
5.2. Transferring Some Elements of R&D
Japanese electronics firms are now experimenting with new approaches to innovation
management. This has far-reaching implications for the organization of their Asian
production networks. Most importantly, it may help to improve the capacity of Japanese
firms to mobilize and harness the region's capabilities.
These experiments are driven by the need to outsource a variety of capabilities that
either have become too expensive in Japan or that only very few firms can afford to
retain. This reflects the efforts of Japanese electronics firms to emulate the successful
strategies of American electronics firms; in short, Japanese firms have increased their
specialization and strengthened their core competencies through greater reliance on
outsourcing.
There is a rich literature on the comparative strengths of innovation management by
Japanese firms. This literature stresses the capacity of Japanese firms to reduce the
development cycle for new products and thus to accelerate speed-to-market, as long as
these products remain within a given technology paradigm.(182)
A continuous refinement of product design and process engineering have been hallmarks of
the Japanese approach to innovation management.
However, more recent research, conducted mostly by Japanese researchers and not well
known in the West, has highlighted some important weaknesses of the international
innovation management strategies of Japanese electronics firms.(183)
This research suggests that, compared to their American and European counterparts,
Japanese firms are still at a relatively early stage of R&D internationalization and
have very limited experience in organizing international R&D networks.
One of the pioneers of such outsourcing strategies for innovation has been Canon, the
highly successful computer printer, copier, and camera company.(184)
Over the past decade, this company has devolved significantly more management control to
foreign subsidiaries, hired a greater proportion of foreign staff and management, and
absorbed more ideas from abroad than is the Japanese norm. The first step in this
direction took place in 1990 when Canon set up five overseas R&D centers, which now
employ 15 percent of its R&D staff. In 1996, Canon gave its U.S. research unit global
responsibility for software, established a French global telecommunications research unit,
and an automated language translation center in the United Kingdom. Today, half of Canon's
global workforce works abroad, up from 30 percent a decade ago. Of the 40,000 outside
Japan, only 900 are Japanese.
The main driving force for relocating R&D activities to East Asia is the current
shift from proprietary components to standard components that can be sourced at lower cost
from local or regional suppliers. In order to achieve this goal, Japanese electronics
firms are all forced to upgrade their regional and local support services.
A second important incentive for Japanese electronics firms to expand their R&D
activities in Asia is to tap into existing pools of lower-cost human resources. Most
countries of the region pursue quite aggressive policies to increase the supply of
engineers and scientists; software engineering, certain basic assembly technologies, some
areas of circuit design, and certain areas of system engineering and integration are of
particular importance. Japanese electronics firms are under tremendous pressure
"...to reconstruct their advantages internationally...[through] internalization of
human resources of host countries within each company group."(185)
As a result of the closed production networks which they had established during the
1980's, Japanese companies now face much greater difficulties in recruiting top local
engineers, especially compared to American companies. After some unsuccessful attempts to
headhunt engineers by paying higher salaries, Japanese firms have now developed a peculiar
recruitment approach that builds on some inherent strengths of the Japanese production
system.(186) Thus, they now hire most of these local
engineers internally. Based on a careful selection process, each affiliate develops a pool
of highly motivated "technicians" who are then trained over a period of 5 to 7
years to become (possibly unlicensed) engineers. This accounts for the relatively low
turnover at the engineering level (i.e. the new engineering skills are firm-specific).
This peculiar recruitment approach obviously builds on existing strengths of the domestic
Japanese production system. At the same time, it allows the Japanese firms to overcome two
problems: (1) most host countries limit the immigration of Japanese engineers, and (2)
there is an implicit understanding among Japanese firms that bidding up salaries to
attract engineers should be avoided.
The third important incentive for Japanese electronics firms to expand their R&D
activities in Asia is that Japanese firms now attach much greater importance to market
intelligence and product customization. They are increasingly conscious of the fact that
Asia is characterized by very heterogeneous demand patterns and highly segmented product
markets. At the same time, the variety of production sites has kept increasing, with the
result that Japanese firms now have to adapt their Asian production networks to the
idiosyncrasies of each of these markets. As a result, local affiliates need to have a
capacity for continuous product customization and Japanese companies have been forced to
establish on the spot a capacity for continuous re-design (adaptive engineering). Adaptive
engineering and some development activities have thus become increasingly decentralized
and now take place in engineering departments of Asian manufacturing affiliates.
Table 2 summarizes some empirical evidence for R&D
activities of Japanese electronics firms in East Asia. I distinguish five categories:
(I) Adaptive engineering, i.e. engineering activities that go beyond basic
manufacturing support services and include the incremental adaptation and improvement of
products and processes.(187)
(II) Circuit design.
(III) Software engineering (ranging from simple program reconversion to fairly
sophisticated projects).
(IV) Product development, most of it for the local market, and a few projects for the
regional market.
(V) Generic technology development, i.e. major innovations with a huge potential for
productivity enhancement and the creation of new product markets.
The table shows that out of a total of 45 projects, only one falls under the category
V. This project, the Matsushita audiovisual information research center in Singapore, was
established in 1990 and focuses on the development of compression technology for image
transmission required for videophones and multimedia. Eleven projects are reported to
involve product development. Yet, category IV is quite problematic as we cannot
distinguish to what degree it might actually consist of simple tasks involved in category
I. To avoid double-counting, where category IV activities take place, category I has not
been marked (unless these simpler activities occur for a different product line than the
category IV activity). The result is that our classification probably underestimates to
what degree Japanese electronics firms in East Asia still concentrate on relatively simple
adaptive engineering activities (category I).
The largest share of Japanese electronics R&D activities in East Asia falls under
two categories: software engineering (15 cases) and circuit design (11 cases). The
essential point to stress is that in most cases both are essentially support services
required to enter or expand the region's domestic markets. For software engineering, for
instance, the development of Chinese language programs plays an important role, with the
objective to improve the market position in China for Japanese computer manufacturers. And
most of the circuit design activities are dedicated to ASICs (application-specific
integrated circuits) that are required for consumer devices or telecommunications
equipment sold in the domestic or regional markets. Both Singapore and Hong Kong have
recently emerged as regional IC design centers for consumer devices. Japanese firms are
now concentrating their limited resources at home on higher value-added products related
to computing, multi-media, and networking applications, and are thus eager to redeploy
design and engineering functions for audiovisual equipment and home appliances. Take the
example of Sharp's IC design center in Singapore, which currently consists of ten people.(188) Apart from after-sales support services, its main
function is the programming of microcontrollers embedded in home appliances. Over the next
years, Sharp intends to use this center in order to outsource design work from Japan on a
much larger scale; by 1998, the company plans to increase the center's staff to 30 people.
6. Outsourcing in the Computer Industry
6.1. The Increasing Importance of Outsourcing
Over the last decade, outsourcing has become an important practice in the electronics
industry. This is especially true as firms focus more closely on core activities and
competencies and purchase various intermediate goods and services from other firms.
American computer companies, notably Apple, Compaq, and HP, have been pioneers in the
subcontracting of component manufacturing as well as in contract assembly. Likewise, the
spread of OEM and, more recently, ODM arrangements enable these firms to concentrate on
what they do best. Today, it is normal that the supply chain of a computer company spans
different time zones and continents. For instance, final assembly is usually dispersed to
major growth markets in the U.S, Europe, and Asia, microprocessors are sourced from the
U.S., memory devices from Japan and Korea, motherboards from Taiwan, HDDs from Singapore,
monitors from Korea, Taiwan, and Japan, and keyboards and power switch supplies from
China.
The picture gets blurred, however, as many of these suppliers in turn ship their
products from widely dispersed overseas affiliates. The complexity of the logistics
involved is truly mind-boggling.
For a typical PC company, the costs of components, software, and services purchased
from outside has increased from less than 60 percent in the mid-1980's to more than 80
percent of total (ex factory) production costs today.(189)
As external sourcing relations become increasingly complex and often involve locations on
different continents, they are fraught with very high coordination costs. Some firms
report that the share of coordination costs in overall production costs is nearly as high
as that of the costs of in-house manufacturing activities.(190)
In other words, the cost of coordinating such outside relations may now exceed the cost of
internal value generation and have become a crucial concern for strategic management. As a
result, the focus of cost reduction strategies is shifting from scale economies in
manufacturing to a reduction of the cost of external sourcing.
It is important to emphasize that outsourcing is no longer confined to parts and
components but involves as well a variety of high-value added support services, including
product customization, product design, and production technology. A typical example is the
spread of "turnkey production arrangements" in the PC industry. Compaq, in a
recent contract with Taiwan's Mitac International, has out-sourced all stages of the value
chain except marketing, for which it retains sole responsibility.(191)
Mitac is responsible for the design and development of new products, as well as for
manufacturing, transport, and after-sales services at its manufacturing facilities in
Taiwan, China, the United Kingdom, Australia, and the U.S. Mitac's greatest attraction for
Compaq are its plants and sales subsidiaries that are located in most of the world's key
computer markets. Ultimately, Compaq expects to save up to 15 percent in overall
life-cycle costs.
6.2. Motivations for Outsourcing
What factors have induced these companies to increase their reliance on outsourcing?
During the early 1980's, the appreciation of the U.S. dollar and the resultant increase in
the cost of capital have played an important catalytic role. In short, outsourcing was
seen as an effective instrument for accelerating the turnover of capital.
A second important concern relates to the potentially huge economies of scale that can
result from a combined strategy of rationalizing and internationalizing a firm's supplier
networks. Rationalization means consolidating sources of materials and components and
paring down a company's supply base. Internationalization means that a firm can choose the
best suppliers in the world, in terms of cost, quality and delivery performance, no matter
where their operations are located. Together, rationalization and internationalization
mean that the average size of each contract is likely to increase. As a result, the client
firm can request that each supplier offers more favorable unit prices and delivery
schedules. If the contract is big enough, the client firm may even be able to ask the
supplier to set up shop at a particular location.
Reaping the potentially huge scale economies of international procurement, however,
requires that the firm implements important changes in the organization of the procurement
function. For low-volume, low-cost commodities (especially those with high transportation
costs), procurement decisions can be decentralized (i.e. left to regional headquarters or
even to individual affiliates). For high-volume, high value-added components, on the other
hand, procurement needs to be centralized. Important changes also need to be made within
the firm. In order to be able to reap the benefits of international procurement, decisions
need to be based on close and continuous interaction between purchasing, engineering,
finance, and quality assurance. This is an example of how the effective implementation of
inter-firm networks depends upon progress in intra-firm networking.
Outsourcing is also motivated by a strategic concern: in order to survive the extremely
intense competition that is characteristic for the electronics industry, global
competitors are forced to concentrate on product development (architectural design) while
at the same time remaining a low-cost producer. In order to meet these goals, firms tend
to focus on R&D, the production of some key components, and some limited involvement
in the highly automated final assembly of higher value-added products. By outsourcing most
of the other activities, these firms expect to reduce the high fixed capital cost burden
and risks that would result from any expansion of in-house production facilities. In
addition, outsourcing is also expected to improve a firm's capacity to flexibly adjust
output to excessive demand fluctuations.
In response to these pressures, a number of U.S. HDD manufacturers have increasingly
relied on external sources for components and subassemblies. In 1992, for instance, both
Maxtor and Conner Peripherals sold their component factories in Penang to Read-Rite, a
specialized American component supplier. In 1984, Quantum established a close relationship
with Matsushita Kotobuki (MKE), a majority-owned subsidiary (57.3 percent) of Matsushita
Electric Industries Company of Japan.(192) Quantum's
management assumed that nothing could stop Japanese firms from taking the lead in the HDD
industry, as they had done before for floppy disk drives (FDDs). Thus, linking up with a
Japanese partner was conceived as an effective insurance policy that would shield Quantum
from aggressive attacks. Quantum also expected that this cooperation would lead to
substantial economies of specialization: Quantum would supply design and marketing
expertise, while MKE would supply the manufacturing know-how.
Quantum chose MKE for four reasons: (1) MKE was a pure manufacturing company which had
always depended on the designs, marketing, and sales efforts of the parent company for the
products it manufactured. Thus, Quantum concluded that MKE was unlikely to become a direct
competitor any time soon.(193) (2) MKE had an excellent
reputation as a leading-edge producer of electro-mechanical components and systems that
required precision engineering. Its VCR manufacturing lines were among the most highly
automated and efficient, and the company was famous for its capacity to quickly ramp up
production and improve yields once a decision had been made to start production. (3) MKE
was willing to provide substantial funds and human resources, clearly indicating a
long-term commitment. And (4) MKE went out of its way to commit itself to continuous cost
improvements. In particular, MKE was willing to accept a pricing arrangement incorporating
risk-sharing in the event of exchange rate fluctuations.
6.3. Implications for Local Capabilities: The Example of OEM Arrangements
OEM arrangements differ from subcontracting arrangements in that they involve the
production of final products. OEM arrangements are probably one of the least costly ways
for a firm to enter international markets. In such arrangements the customer provides
detailed technical "blueprints" to allow the contractor to produce according to
specifications. Often, technical assistance in engineering and process technology is also
provided, in order to ensure quality and cost efficiency.
Because the customer is also responsible for marketing and distribution, in addition to
the procurement of key components and R&D, the OEM supplier can avoid the huge
investment outlays required for these activities and thus can concentrate on the
development of its core capabilities. In order to qualify as an OEM supplier, a firm must
already have developed considerable technological capabilities and organizational
competence, particularly for production, investment and adaptive engineering. These
capabilities need to be continuously upgraded in order to avoid losing OEM status. Such
upgrading is particularly important if the firm seeks to move up to the higher value-added
segment of the OEM market. This is true, in particular, if the supplier wants to be
upgraded to ODM (original design manufacturer) status where, in addition to manufacturing
services, it provides a detailed product design based on the fairly loosely defined
requirements of the customer. Obviously, the capacity to improve upon existing designs and
to further develop them constitutes an important upgrading in the development of
technological capabilities.
7. The Joint Migration of Key Support Functions
7.1. Systemic Rationalization
As the scope of international production expands and increases complexity,
cross-functional linkages increasingly cut across national borders. This implies that
rationalization must follow suit and cover a variety of cross-border linkages. This has
important implications for decisions on where to locate which stages of the value chain.
Systemic rationalization implies that a firm will attempt to locate functions to
facilitate closer, faster, and more cost-effective interaction between different business
functions across different locations.
Rationalization also cannot end at the boundaries of the firm, but must be extended to
include the linkages with suppliers and distributors. Given the extreme complexity of
logistics that characterizes the HDD industry, rationalizing supplier linkages has
received a high priority.(194) A rationalization of
distributor linkages is likely to be the main priority for computer companies: they
produce a broad mix of complex products and sell them in many different markets, with the
result that they constantly need to deal with a variety of complex coordination problems
related to demand management.
Electronics firm may thus differ in the original focus of such rationalization
exercises. What matters for our purposes is that, once rationalization has been started in
one particular area, it has an inherent tendency to broaden and to move on to other
activities as firms constantly try to improve their interactions.
7.2. The Example of Hewlett Packard
Take the example of Hewlett Packard (HP) and its approach to the rationalization of its
worldwide distribution channels.(195) HP produces
products and services where time-to-market and efficient order fulfillment are decisive
for competitive success. Inventory management was a serious weakness of HP during the late
1980's. It accumulated inventories worth billions of dollars and customers were highly
critical of the speed and reliability of order fulfillment. Profit margins were seriously
affected and there was a real threat to HP's competitive position.
In order to improve order fulfillment, HP initially focused on a rationalization of
inventory management. But it soon became clear that the net had to be cast much wider, and
that control over its distribution channels needed to be tightened. HP usually does not
own these channels. For all practical purposes, however, they are an integral part of HP's
international production network. Thus, in 1991, HP began to extend a division's supply
chain to include the inventory systems of a number of major dealers. The immediate goal
was to reduce unnecessary duplication of safety stocks.
Once started, however, such partial rationalization had an inherent tendency to branch
out into other activities. As HP was able now to control its distributors, they could also
be asked to perform additional functions. The result is that distribution agents today
also have to shoulder responsibility for a variety of other activities, including parts
procurement, power supply modules, performing final product differentiation and
customization, and ensuring quality--all functions that had not previously been part of
their normal routine.
HP now needed an organizational innovation to enable it to control such complex
linkages and improve their interactions. The company began to implement a concept called
"delayed product differentiation, "which has been critical to the company's
successful reorganization. This concept goes well beyond the traditional concept of
"design for manufacturability"(DFM).(196) In
HP's view, the DFM concept has failed to cope with crucial problems related to
international logistics and distribution. It did not improve the firm's capacity to
respond to unexpected changes in customer demand and also failed to reduce a number of
hidden costs which resulted from the expansion of international production.
HP chose a different approach: it delays product differentiation and customization
as long as possible until the product has already moved quite close to the customer.
By 1993, HP was fully committed to this approach (the so-called
"design-for-localization" concept). It now designs all its new products so that
they can be customized at individual distribution centers. Delaying product
differentiation is expected to improve HP's capacity to respond to unexpected demand
fluctuations at short notice and with a minimum of extra cost. "By delaying product
differentiation one delays as much as possible that moment when different product versions
assume their unique identities, thereby gaining the greatest possible flexibility to
changing customer demands. Flexibility can improve the cost-effectiveness of the supply
chain, because inventories are stocked in the pre-differentiation form." (Lee and
Billington [1995], p.55.)
In practice, this means that customization, as well as important aspects of product
differentiation, are moved out of factories and are performed by individual distribution
centers close to customers. As HP has distributors around the world, this implies a
migration of customization functions abroad.
This has important implications. It implies that the boundaries between manufacturing
and distribution are becoming blurred. This suggests that the analysis needs to move
beyond only the location of manufacturing facilities and supply sources to include the
allocation of distribution and service activities. It also implies that the distinction
and the division of labor between the home location and select foreign locations may
become increasingly fuzzy over time. Functions that used to be the sole privilege of the
home location (or a few locations within the home country), must now be performed as close
as possible to the final customer. This could lead to important qualitative changes in the
organization of international production. Over time, the accumulation of product
differentiation capabilities in a number of overseas distribution centers may reach a
critical threshold. Sooner or later, some of these locations may also perform product
design functions.
7.3. The Role of Proximity: New Options for Co-Location Abroad
We are now coming back to a question that we raised at the beginning of chapter II: why
is it that firms have moved to international production, despite the advantages of
proximity that a consolidated location at home can provide? Does proximity matter and how
has it shaped the organization of international production?
In what follows, I argue that the link between close cooperation and co-location may be
somewhat looser than is normally assumed in the literature. There may thus be alternative
and more indirect ways to achieve close cooperation that do not necessarily require
physical co-location. Of even greater importance is that some forms of proximity may be
less constraining than others to a redeployment of production overseas. Indeed, it may
actually be possible to reproduce these particular proximity effects at some of the
foreign locations. In this sense, one could argue that proximity has actually played an
important role in the shift from partial to systemic forms of globalization.
Proximity can mean a variety of things, depending on which stages of the value chain
are involved. Five different types of proximity requirements can be distinguished: (1)
proximity to engineering support; (2) proximity to suppliers; (3) proximity between
prototyping and volume manufacturing; (4) proximity to lead users;(197)
and (5) proximity between process and product development.
It can be argued that each of these different proximity requirements has different
effects on the scope for international production. Some, for instance, proximity to
engineering support and to suppliers, can be reproduced abroad, but this may be much more
difficult for others.
(1) Proximity to engineering support
The first type of proximity concerns the distance between manufacturing sites and
engineering support activities, such as preventive maintenance, the adaptation of jigs and
fixtures, recalibration, and testing. This type of proximity is crucial for a firm's
capacity to quickly ramp up and ramp down the relevant production lines as well as for a
quick progression along the learning curve. Engineering support activities tend to follow
the redeployment of production at a relatively early stage, i.e., once production moves
beyond screwdriver assembly. Historically, testing has been the most resistant to overseas
redeployment, due to the very high cost of testing equipment and the complex procedures
required for sophisticated testing methods. In the semiconductor industry, for example,
testing was concentrated in Singapore and remained separated for quite some time from the
final chip assembly locations in East Asia. Such constraints are now much less severe as
test equipment and software have become more rugged and user-friendly. Today, most of
these engineering support services are available in East Asia, and some of them at a
distinctively lower marginal cost than in the U.S. This type of proximity thus does not
unduly constrain relocation.
(2) Proximity to suppliers
Proximity to suppliers affects the cost and complexity of logistics. But it also
affects speed-to-market, delivery times, and the scope for just-in-time inventory
management. Distance from suppliers can magnify the impact of unexpected disruptions,
notably by late delivery or by the delivery of defective materials. Such disruptions can
have devastating effects, especially in those sectors of the electronics industry where
product cycles have been ruthlessly cut, where the speed of response to changing
technologies and markets is critical, and where production requires a great variety of
components and sub-assemblies. This is especially true if the components and subassemblies
have very demanding design features and tolerance requirements. After what we learned in
chapter I about some of the specific features of the HDD industry, it is plausible to
assume that proximity to suppliers is a major concern.
This raises an important question: where are the suppliers for the HDD industry
located? We know that for recording heads, there is only one stage of production which has
not been geographically dispersed, i.e. wafer fabrication. For all other stages of the
manufacturing process, in particular HGA and HSA, we find a variety of approaches to
geographic location, although most of these sites now having moved to Asia. The picture is
different for media production, which has experienced very limited geographic dispersion.
Outside the triad, there are only Conner and StorMedia in Singapore, Komag in Malaysia,
and Conner in Mexico. Interestingly, Seagate Magnetics is consolidated in California.
Yet, what matters for our purposes is that there is evidence to argue that co-location
can occur anywhere, and that this applies for both front-end and back-end processes.(198) For instance, Komag co-locates front-end processes
both in Japan (at its KMT joint venture subsidiary) and in Sarawak/Malaysia. StorMedia has
co-located front-end activities in Singapore while it performs back-end activities in both
Santa Clara/CA, and Singapore. The focus, however, appears to be shifting to Singapore.
The next step then is to ask where the suppliers of the suppliers are located. For
instance, where are the lower-tier suppliers located that produce intermediate inputs to
the head and media producers? Media companies typically rely on external suppliers, in
many cases a sole supplier, for certain materials used in their manufacturing processes.
These materials include aluminum substrate blanks, finished substrates (in some cases
glass/ceramic substrates), nickel plating solutions (if it makes its own finished
substrates), lube and buffing tapes, slurries, certifier heads, sputtering target
materials, and certain polishing and texturing supplies. Media companies also purchase
sputtering, texturizer, lubricator, glide tester and certifier equipment from suppliers,
as well as plating and polishing services.
There is some evidence that media companies need to work closely with a limited number
of suppliers in order to ensure a reliable source of supply. Changing suppliers for
certain materials--such as the lube or buffing tape--would require that the products be
re-qualified with each customer. Re-qualification could prevent early design-in wins or
could prevent or delay continued participation in disk drive programs into which a
company's products have been qualified. With few exceptions, however, we do not know who
supplies these materials, equipment, and services nor what proportion of the cost of a
finished disk they represent.
The same is true for suppliers to head companies that produce certain key materials
such as wafer substrates, photoresist, suspensions, and certain types of production
equipment. Other than Hitachi Metals, which provides MIG sliders to Read-Rite, and
Hutchinson, the world's largest manufacturer of suspensions, we do not yet know much about
these suppliers.
Overall, however, there is sufficient anecdotal evidence to indicate that, in
principle, there are no major constraints to a progressive geographic dispersion of a
variety of such supply sources and that some suppliers are now located in East Asia. This
type of proximity is thus likely to facilitate rather than constrain a relocation of HDD
assembly to the region. The scope for such relocation has substantially increased in a
relatively short period of time.
(3) Proximity between prototyping and volume manufacturing
A third type of proximity concerns the spatial distance between prototyping and volume
manufacturing. This type of proximity is often essential for a quick solution to the
teething problems that accompany the ramping-up of any new production facility. It also
facilitates design modifications at an early stage in the product cycle. In the HDD
industry, prototyping is almost exclusively restricted to a few regions in the U.S. This
causes tremendous problems for attempts to speed up the transfer from prototyping to the
high-yield volume production sites in Asia. One possible response to this type of
proximity problem is to relocate some volume production back to the U.S. But is this the
only option? We know that Singapore has developed an excellent infrastructure for a
variety of value chain activities that, in a few cases, now also include product design.
Likewise, given the advances in computer-based design automation and in exchanging design
data over computer networks, there are now fewer constraints to a redeployment of
prototyping. Advances in CAD and CAE, however, may have also reduced the necessity for
co-location.
In addition, we know that all firms in the computer and disk drive industry are under
tremendous cost reduction pressures and that some locations in Asia have developed pools
of lower-cost design engineers. Wouldn't this imply that sooner or later, it makes sense
to move prototyping to where mass production is? And then, from there, where will this
lead to?
(4) Proximity to customers
Proximity to customers may often be necessary to collect feedback early on customer
requirements. This type of proximity appears to be of particular importance in the HDD
industry. As suppliers of an intermediate input to the computer industry, HDD firms
compete for design-ins by computer companies. As a result, computer companies exert a lot
of influence on the product mix, the product cycle and the pricing strategies of HDD
manufacturers. HDD firms thus have to solicit a set of detailed product specifications
from potential customers during the early phase of the development of a new computer
generation. Traditionally, American computer companies have kept design in a few locations
in the U.S.
In turn, this has created a powerful incentive for HDD producers to keep design in the
U.S. Without exception, all research and product design activities remain concentrated in
the U.S. or Japan. There is no indication that, in the near future, these firms will
consider moving R&D to locations in East Asia. The same is true for the location of
R&D for heads and media which are, almost without exception, carried out in the U.S.
(mainly California) and Japan.(199) The exceptions are
marginal players from Korea and Taiwan, which now engage in R&D.
We also find, however, that the link between close cooperation and co-location may be
somewhat looser than is normally assumed in the literature. Put another way, there may
well be alternative and more indirect ways to achieve close cooperation that do not
necessarily require physical co-location. Take, for instance, collaboration in the design
phase between the suppliers of recording heads (a key component) and the final drive
assemblers.(200) Such collaboration needs to be very
intense. Apparently, however, it can be well handled if the head makers send their
designers for a limited period of time to the premises/research labs of the HDD firm.
Thus, the two design shops do not need to be proximate.
But there are also signs that more drastic changes could happen in the future. Take the
example of computer design. Design in this context means the capacity to make quick
changes in the configuration of motherboards in order to be able to integrate the latest
microprocessor generation. While this is a very demanding requirement, one should not lose
sight of the fact that this is something quite different from the capacity of a firm to
define architectural standards and thus create new markets.
Over the last few years, there has been a quite substantial migration of computer
design capabilities to East Asia. One indication is the fact that companies like Apple,
Compaq, and HP have designated some of their subsidiaries in Singapore with specific
global product mandates and thus have transferred a variety of design capabilities.(201) Furthermore, the fact that overseas production now
frequently occurs quite soon after the launching of new products implies that engineers in
Asian subsidiaries have to be plugged into the companies' design debates (both on-line and
face-to face) on a regular basis. The result is that key design information is now shared
much more freely between the parent company and its overseas affiliates.
It is important to emphasize that the transfer of design capabilities has already moved
to independent third parties. Take, for instance, those Taiwanese firms that today play a
dominant role as suppliers of motherboards. While originally most of this production was
OEM, the focus has now shifted to ODM with the Taiwanese firms responsible for design.(202) Another important development is the spread of
"turnkey manufacturing" arrangements, where an American computer company, like
Compaq, requires a Taiwanese firm such as Mitac to take over all the stages of the value
chain, including design and process development, except for marketing.
All of this is to say that American firms have already accepted a certain transfer of
design capabilities to Asia. This transfer has not been restricted to the boundaries of
the firm, but also involves independent suppliers. American computer companies accepted
this partial leakage of design capabilities in order to sustain and improve their access
to the East Asian supply base and the region's increasingly important growth markets.
(5) Proximity between process and product development
A fifth, and final type of proximity relates to the close interactions that are
necessary to harmonize process and product development. We have seen in chapter I how
product and process development closely interact in the HDD industry. In short, production
processes must constantly be adjusted to accommodate the unique specifications of a new
design. Causality also works the other way: constant and iterative design adaptations are
necessary in order to improve yields and accelerate time-to-market. HDD companies thus
must excel at the simultaneous development of new products and new processes rather than
undertaking them sequentially.(203) It is plausible to
assume that such links are strongest if both functions are co-located.
In addition, there is a vast body of literature that shows that substantial barriers
exist to the internationalization of R&D and that, as a result, R&D has been
substantially less mobile than other value chain functions.(204)
There is also substantial prima facie evidence to argue that, of all possible
international locations for R&D, most locations in East Asia still lack fundamental
prerequisites. So far, no location in Asia, including Singapore, has locational advantages
for R&D.
Today, Singapore's main attraction is a good engineering support base for manufacturing
that compares well with the U.S. Singapore also has a fairly well-developed precision
parts industry, although the industry does not appear to have played a major role in the
development of the Singaporean HDD industry.(205)
Singapore still needs to overcome some important weaknesses before it can qualify as a
location for HDD related R&D. This would require a capacity to mobilize and combine
technological capabilities across a broad front, including magnetics, coding, precision
engineering, and software. It takes a broad educational system, plus first-class research
institutions, in order to develop such capabilities. Singapore also lacks an
"entrepreneurial culture" that is necessary to foster quality applied research
of the type that is needed for HDDs.
All of this appears to place a severe constraint on the broadening of international
production networks. But we need to take a closer look. First, we need to ask whether
close cooperation always necessitates co-location. There are indications that the spatial
separation of manufacturing (in Singapore) and R&D (in the U.S.) has not been a
serious problem.(206) The key to interaction between
R&D and manufacturing is "time to fix," that is, the cycle from failure, to
causes, to corrective action. This can be done remotely (i.e. via a computer network).
A second observation needs to be added. We saw before that engineers in Seagate's
Bangkok facility are plugged into the company's design debates. This is despite the fact
that Bangkok does not have any explicit product development mandate and that the main
focus of this affiliate is on lower-end products. The main reason for this close
information sharing is that without it Bangkok could not constantly adapt its production
process to the requirements of changing design parameters. There is no doubt that, over
time, such close information sharing will give rise to substantial learning effects in
some of these overseas affiliates. The ultimate result is that more and more of the design
knowledge will move overseas.
Third, while countries like Singapore currently lack a competitive advantage as a
R&D location, that may well change for three reasons: (1) some of these countries are
pursuing aggressive entry strategies into the aerospace industry which require the
strengthening of a domestic R&D infrastructure; (2) the region is experiencing a rapid
and armaments race and build-up of arms production, which is generating some spin-off
effects on local R&D; and (3) Singapore, as well as Korea and Taiwan, are currently
engaged in systematic attempts to improve the effectiveness of private and public R&D
management. Indeed, Singapore has already implemented some important improvements in
public innovation management.
Over time, there is likely to be increasing pressure to relocate some aspects of
R&D to East Asia. Historical experience indicates that once this happens, the process
will take on a momentum of its own. If certain elements of drive R&D are missing,
firms can act as catalysts by bringing them in. At the beginning, all kinds of partial
"island" solutions are possible. In short, while it is true that R&D is less
prone to relocation than manufacturing, it is certainly not immobile and can be moved
abroad.(207) The question, then, is not whether this will
happen, but rather when and which locations worldwide will have accumulated sufficient
design and R&D capabilities to qualify for such co-location.
Conclusions
This study has analyzed how the dynamics of global competition has changed the
organization of international production in the electronics industry. In order to improve
their specialization, electronics firms have established increasingly complex
international production networks that extend not only beyond national boundaries, but
also beyond the boundaries of the firm.
The result is that an increasing share of the value-added has become externalized.
Competitive success thus critically depends on a capacity to orchestrate such complex
international production networks and to integrate them into the firms organization. The
driving forces behind these changes in the organization of international production are
more complex than is assumed by conventional economic theory. The need to reduce costs to
offset an erosion of the home country comparative advantage is an important catalyst, but
no more. Of equal importance are the penetration of contested growth markets as well as an
improved access to clusters of specialized capabilities that are necessary to complement
the firm's core competencies.
The message of this study can be summarized in the following three propositions:
First proposition
As globalization of competition sweeps through the electronics industry, this has
drastically increased the complexity and intensity of competitive requirements. Intense
price competition needs to be combined with product differentiation in a situation where
continuous price wars erode profit margins. Of at least equal importance is
speed-to-market. The result is that competition centers around a firm's ability to build
capabilities quicker and at less cost than its competitors. This is especially true in a
knowledge-intensive industry like electronics. No firm, not even a dominant market leader,
can internally generate all the different capabilities that are necessary to cope with
these conflicting competitive requirements. This requires a shift from individual to
increasingly collective forms of competition, "... from the legal entity known as the
firm to the contractual network of firms tied together by mutual long-term interest."(208)
Second proposition
Globalization of competition also has had important implications for the organization
of international production: it is no longer sufficient to rely on equity investments and
outsourcing of basic manufacturing functions. Electronics firms must now search for new
ways to improve their specialization and are beginning to integrate their erstwhile
stand-alone operations in individual host countries into increasingly complex
international production networks. In essence, electronics firms are breaking down the
value chain into discrete functions and locating these functions wherever they can be
carried out most effectively, where they are needed to facilitate the penetration of
important growth markets, and where this enables the firm to generate closer, faster, and
more cost-effective interaction between different value chain stages across different
locations.
This has accelerated the pace of geographic dispersion while at the same time
increasing the complexity of the value chain activities that are moved overseas. We have
seen that electronics firms have pursued a variety of geographic dispersion strategies and
have documented the new patterns of specialization that are emerging in various sectors of
the industry.
As for the increasing complexity of international production networks, this study has
documented four important aspects: (1) New products are produced overseas much earlier
than predicted by the product life cycle (PLC) theory. (2) The scope of international
production has been substantially broadened and now covers all stages of the value chain,
including some high value-added support functions. (3) Outsourcing has increased in
importance and now covers a variety of high value-added support functions. And (4)
systemic rationalization now cuts across national borders and covers a variety of
cross-border linkages. To the degree that proximity advantages can be replicated abroad,
this has further expanded the internationalization of the value chain. Once manufacturing
moves abroad, there is a strong tendency for a concomitant migration of key support
functions.
All of this implies that multinational enterprises in the electronics industry have
considerably improved their capacity to manage the value chain across different time zones
and continents. They have also improved their capacity to selectively source for a variety
of specialized external capabilities, ranging from simple contract assembly services to
quite sophisticated design capabilities. Over time, multinational enterprises have become
much more demanding in their choice of locations and supply sources. Low labor costs are
taken for granted, and alternative locations are judged by the quality of certain
specialized capabilities firms require to complement their core competencies.
The spread of international production networks thus could have important positive
welfare implications by facilitateing the formation of local capabilities in an increasing
variety of locations. Indeed, the study shows that American as well as Japanese
electronics firms now have a vested interest in the development of a regional supply base
in Asia. The main focus is on the formation of regional clusters of specialized
capabilities. Undoubtedly, the stakes have been raised for local capability formation and
regions now have to compete for investment on a global scale with other regions. Those
regions that cannot provide such capabilities are left out of the circuit of international
production. However, once a region has developed a critical mass of specialized
capabilities, this is likely to lead to a virtuous circle. Participation in international
production networks can thus help the regional cluster to establish the missing links to a
variety of complementary assets.
Third proposition
What, then, are possible implications for the U.S. electronics industry? How will the
shift from partial to systemic globalization affect the competitiveness of this industry
and its contribution to the nation's welfare?
Probably the most important finding of this study is that the shift from partial to
systemic globalization has led to a creeping migration of higher value-added support
activities that are essential for competitive success. Such leakages occur across the
boundaries of the firm, but knowledge also moves to those foreign countries that have
developed a critical mass of specialized capabilities that complement the core
competencies of American firms. Sophisticated regulations on intellectual property rights
can slow down this knowledge migration, but they cannot completely stop it. The forces of
globalization are too powerful; once manufacturing moves abroad, there are almost
irresistible pressures to relocate an increasing variety of higher value-added support
services, including engineering support for overseas affiliates and suppliers as well as
some elements of product and process development.
Many people are understandably concerned about these developments; rising unemployment
and a loss of competitiveness are perceived to be the main threats. Under certain
conditions, however, this process could also have important positive implications. Indeed,
the spread of international production networks could act as a powerful catalyst for a
concerted effort to upgrade the domestic production system. The real issue is to identify
those conditions under which such positive effects are likely to emerge. The issue is thus
not how to prevent the spread of international production networks, but how to shape it so
that it will help to strengthen the U.S. electronics industry.
This study clearly indicates that the current success of American electronics firms,
both in the computer and in the HDD industry, owes much to the establishment of export
platform production networks in Asia. American electronics firms were able to improve
their specialization by relying on a combination of the following three strategies: (1) an
early redeployment of final assembly and testing activities to a few locations in East
Asia; (2) the outsourcing of an increasing variety of value chain activities to Asian
contractors, first in Japan, then in Korea and Taiwan, and now also in China and other
Asian countries; and (3) a systematic rationalization of the international production
networks (a shift from partial to systemic globalization) that have emerged as a result of
these activities.
This has set in motion a virtuous circle. By re-deploying lower-end stages of the value
chain to Asia, American electronics companies were able to concentrate on what they do
best, i.e. on product design, the definition of global brand names, architectural
standards, and the control of distribution channels. A focus on such higher stages of the
value chain has generated high profit margins and thereby increased the disposable funds
for R&D and investment. This has enabled American companies to remain market leaders
through aggressive new product development and the creation of new and more sophisticated
entry barriers. Relocation back home is thus no longer an option. Instead, conscious
efforts need to be made to complement the spread of international production networks with
a continuous upgrading of the domestic supply base.
For the project on the globalization of the HDD industry, this implies that research
should focus on the trade-offs between the advantages of proximity (and co-location) and
the advantages of geographic dispersal. This corroborates the focus chosen in the original
project proposal. However, the project needs to move one step further and ask why, despite
the proximity advantages to be gained from co-location at home, American disk drive
manufacturers have all moved to international production.
As the present study shows, there are three possible solutions to this puzzle. First,
the link between close cooperation and co-location may be somewhat looser than is normally
assumed in the literature. There may thus be alternative and more indirect ways to achieve
close cooperation that do not necessarily require physical co-location. Second, some forms
of proximity may be less constraining than others to a redeployment of production
overseas. Thus, it may actually be possible to reproduce these particular proximity
effects at some of the foreign locations. And third, proximity matters and works best at
home. Yet, there may be other more important concerns that force companies to shift to
international production and to disregard the advantages that result from co-location. In
addressing these three questions, the project could benefit from the distinction of five
different types of proximity requirements that I have introduced in this study, each of
which has very different implications for the co-location versus dispersion issue.(209)
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ENDNOTES
1. 1996 World Investment Report, UNCTAD, Geneva.
2. McKendrick, Stout and Pich [1994] argue that a focus on
transaction costs needs to be complemented with an analysis of network learning. For
similar arguments, see Ciborra [1991]. See also the interesting research agenda described
in Nahapiet [1996].
3. Important contributions include Nelson and Winter [1982], Winter
[1982], Dosi, et. al. [1988], and Kogut and Zander [1993].
4. Dunning [1981], p. 9 passim.
5. Winter [1982], Prahalad and Hamel [1990], and Kogut and Zander
[1993].
6. Stopford [1995], p. 21.
7. For a theoretical foundation see, inter alia, Jacquemin [1987].
8. Gilpin [1988], p. 164.
9. For a useful debate on the concept of "strategic
industries," see the papers by Sylvia Ostry, Luc Soete, David Teece, and M.
Yoshitomi, presented to the OECD Forum for the Future Conference on "Support
Policies for Strategic Industries: Systemic Risks and Emerging Issues," Paris,
October 30, 1990.
10. For details, see Ernst and O'Connor [1992], chp. 1, p. 40-43.
11. Howell et. al. [1988].
12. For indicators, see Flamm [1990], p. 4 passim for the computer
industry, and Gilder [1988] for the semiconductor industry.
13. Ernst and O'Connor [1989], chp. 1, p. 21 passim.
14. That technical change acts as a double-edged sword is
consistent with John Stopford's observation that global competition is "shaped by
forces that have opposite effects simultaneously" See Stopford [1996], p. 14.
15. The following is based on the author's earlier analysis in
Ernst and O'Connor [1992], chp. 1.
16. Bain [1956, 1966].
17. For an analysis of learning economies, see Hayes and
Wheelwright [1984], chp. 8.
18. Posner [1961].
19. Scibberas [1977], Golding [1971], Ernst [1983], Dosi [1984],
Borrus [1988], and Ferguson [1990].
20. Important contributions to the concept of entry barriers
include Bain [1956, 1959, 1966], Scherer [1980], Baumol et. al. [1982], Ergas [1987],
Howell et. al. [1988], Perez and Soete [1988], Baumol [1992], and Greenaway [1992].
21. Ernst and O'Connor [1992], chp. 1, p. 26-45.
22. For an interesting analysis of some institutional barriers to
the development of such capabilities in American companies, see Baldwin and Clark [1994].
23. For the original version of this argument, see Schumpeter
[1912] ("Theorie der wirtschaftlichen Entwicklung"). This initial version of the
work was later popularized in the widely quoted book Capitalism, Socialism and
Democracy. See Schumpeter [1942].
24. Flamm [1988], p. 204.
25. Flamm [1988], p. 235.
26. For an analysis, see Ernst and O'Connor, 1992, chp. 2, p.
77-83.
27. 1995 DISK/TREND Report. Rigid Disk Drives, DISK/TREND,
Inc., Mountain View, CA (October 1995), p. 9.
28. In essence, this strategy copies the concept of "capacity
wars" that major Japanese electronics manufacturers had developed earlier on for
consumer electronics and for computer memories. The idea is to drive up investment
thresholds as quickly as possible so that smaller competitors with less financial clout
can no longer compete.
29. Figures are from the Seagate profile, compiled by Allen Hicken,
11/6/1995.
30. An analysis of the minimum economies of scale for various
electronics sectors can be found in Ernst and O'Connor [1992], chp. 4, and Ernst [1991].
31. The basic unit for counting disk drive shipments are spindles
or spindle disk assemblies. A spindle disk assembly consists of the disk drive mechanism
required to utilize a single disk of disk stack.
32. Ernst and O'Connor [1992], p. 194.
33. Note that Matsushita Kotobuki has been a contract manufacturer
for Quantum Corp., the third largest vendor of HDDs, since 1984.
34. COMLINE Daily News Service From Korea, March 6, 1996.
35. 1995 DISK/TREND Report. Rigid Disk Drives, DISK/TREND,
Inc., Mountain View, CA (October 1995), p. 6.
36. For an excellent analysis of the role that architectural design
plays in this industry relative to component innovations, see Christensen [1993].
37. More on the dramatic shortening of product cycles, see section
I. 3.3. (iii).
38. For an early analysis of the scissors effect in the
semiconductor industry, see Ernst, 1983, chp. 1.
39. Ken Wing, executive vice president of R&D and reliability
at JTS Corp, (an innovative start-up company based in San Jose,CA), quoted in Electronics
Business Today, February 1996, p. 43-44.
40. William Roach, executive vice president for worldwide sales at
Quantum Corp., quoted in Electronics Business Asia, January 1995, p. 35.
41. The role of proximity for the organization of international
production is discussed below in chp. IV.
42. Form 10-K Quantum Corp., Fiscal Year Ending March 31, 1995.
43. Electronics Business Asia, interview with William
Miller, ex-chairman and CEO of Quantum Corp., who had masterminded this acquisition.
44. Since 1984, Quantum has heavily relied on contract
manufacturing (from Matsushita Kotobuki) and outsourcing of components, which is
"long" by the standards of this fast-moving industry. For a detailed analysis of
Quantums' outsourcing strategy, see chp. IV below.
45. Christensen and Rosenbloom [1995].
46. Form 10-K, Maxtor Corp., fiscal year 1995.
47. Some observers expect this to change. IDC, for instance, argues
that as quick access to data becomes critical, the supply of storage devices that can
record data for later retrieval and use will become an increasingly important industry on
its own. IDC predicts that, by the year 2000, the data storage industry will "far
outstrip" the HDD industry that caters to the needs of computer companies. See A.
Choi, "Storage Devices Take Spotlight in Computer Industry, WSJ, April 22,
1996. Anyone familiar with the electronics industry, however, has learned that such brave
predictions should never be taken at face value.
48. "Technical Review," in 1995 DISK/TREND Report.
Rigid Disk Drives, DISK/TREND, Inc., Mountain View, CA (October 1995), p. 27.
49. As quoted in The Electronics Engineering Times (EET),
January 16, 1995.
50. For an excellent analysis, see Christensen [1993].
51. Christensen [1993], p. 21-22.
52. Based on author's interview at Acer, Taiwan, June 1995.
53. Porter [1985], for instance, assumes that price competition and
product differentiation can be neatly separated. For a similar assumption, see Kogut
[1985].
54. William Miller, former Chairman and CEO of Quantum Corp., as
quoted in Electronics Business Asia, August 1995, p. 42.
55. For details, see Charles T. Clark, "Data storage making
technological leaps," Digital News & Review, November 22, 1994.
56. Profile of Suppliers of the HDD Industry: Media and Heads,
by David McKendrick, June 21, 1996, p. 11.
57. 1995 DISK/TREND Report. Rigid Disk Drives, DISK/TREND,
Inc., Mountain View, CA (October 1995), p. 4.
58. Two of the newcomers produce new high-end 3.5" cartridge
drives (Iomega and Nomai), while Gigastorage International will revisit the 5.25"
drive market with a new low-cost drive.
59. A note of caution is in order here. Most statistics on the HDD
industry are generated by the private consulting company Disk/Trend Inc. which defines the
nationality of a manufacturer by the location of the firm's headquarters, regardless of
the location of individual manufacturing plants. This creates no problem for Seagate which
is obviously an American company, even though the firm manufactures most of its drives
abroad. For Quantum, however, this definition becomes problematic, as Matsushita Kotobuki
has moved from the humble position of a contract manufacturer of low-end drives to the
sole source of Quantum disk drives, including its leading-edge products. The above
definition becomes outright misleading in the case of Maxtor: while the headquarters of
this company officially is located in Milpitas/CA, everyone knows that the Korean Hyundai
group which has acquired 100% ownership, now calls the shots. One would thus be hard
pressed to call Maxtor an American company today.
60. The market shares of Seagate and Conner Peripherals have been
lumped together, as Seagate acquired Conner in September 1995,DISK/TREND, Inc, 1995
DISK/TREND Report. Rigid Disk Drives, Mountain View, CA (October 1995).
61. Disk/Trend Inc. figures, as quoted in Electronics Business
Today, November, 1995, p. 41.
62. Market shares are expressed by volume. From Profile of
Suppliers of the HDD Industry: Media and Heads, by David McKendrick, June 21, 1996.
63. Blair [1972].
64. Bain [1959].
65. In the HDD industry, non-captive sales are defined as "...
[a]ny public sale or lease by any disk drive manufacturer, except sales or leases of
internally manufactured disk drives by computer system manufacturers primarily for use
with their own systems." (1995 Disk/Trend Report, p. 50). For instance,
shipments by IBM are non-captive, except for drives sold with systems made by the parent
company or other subsidiaries.
66. Good overviews are Dicken [1992] and Dunning [1993].
67. Kogut [1985b], and Kogut and Kulatilaka [1994].
68. Flaherty [1986], Stalk and Hout [1990], Womack, Jones and Roos
[1990], Clark and Fujimoto [1991].
69. Winter [1987], Chesnais [1988, 1995], Bartlett and Ghoshal
[1989], Teece, Pisano and Shuen [1992], and Stopford [1994].
70. Levitt [1983], Kotler et. al. [1985], and Ernst and O'Connor
[1989].
71. Since the 1970's, the increasing reliance on off-set local
procurement arrangements and the spread of joint ventures and strategic alliances has
eroded the degree of centralization. For details, see Mowery [1991].
72. McInnes [1971]. See also Johnson and Kaplan [1994] for a
fascinating account of how a once widely acclaimed organizational innovation, the American
system of management accounting, has become obsolete in the face of the requirements of
globalization.
73. Morrison and Roth [1992], p. 42.
74. This transformation is documented in Stopford and Wells [1972].
For similar attempts by European companies, see Franko [1977].
75. This story is told in some detail in Abo [1993] for Japanese
investments in the U.S. and Europe, and in Ernst [1994c, 1997b, 1997c] for such
investments in East Asia.
76. Howells and Wood [1991], p.166.
77. Johanson and Mattsson [1988], p. 312. See also Hakansson [1990]
and OECD [1992], chp. 4.
78. Kogut and Kulatilaka [1994], p.123. For good overviews of these
debates, see Dicken [1992], chp. 7, and UNCTAD [1994], chp. 3.
79. For details, see Ernst [1992, 1994b, 1994c, 1997c].
80. Powell [1990], and Forsgren and Johanson [1992], p. 7.
81. OECD [1992], chp. 4 documents the growing importance of
intangible investments for value generation.
82. UNCTAD [1994], p. 118.
83. Levy and Dunning [1993], p. 15.
84. For a good overview, see Contractor [1994].
85. For a good overview, see OECD [1992], chp. 4. See also Baldwin
and Clark [1996].
86. For a detailed analysis of inter-firm production networks, see
Ernst [1994b].
87. Firms differ in their precise definition of
"design-for-manufacturing" (DFM) guidelines. These definitions also differ
across products and time. Apple Computer, for instance, developed DFM guidelines in 1990
for PCBs that were intended to ensure that boards could be fabricated by at least two of
its PCB suppliers and could then be assembled at any of its plants. See Levy [1994], p.
343.
88. Easton [1992], p. 7. For evidence on the shift from sellers to
buyers markets in some sectors of the electronics industry, see Ernst and O'Connor [1992],
chps. 1 and 2.
89. We will address one important aspect, the spread of
international supplier networks, in more detail in chp. IV below.
90. There are two reasons for this focus on East Asia: (1) most of
the literature on globalization has focused on geographic dispersion within the Triad,
i.e. between the U.S., Japan and Western Europe; and (2) East Asia has rapidly emerged as
a major location for the electronics industry, and this is especially true for the disk
drive industry.
91. Brock [1975].
92. Based on comments, received from David McKendrick, dated August
15, 1996.
93. Based on Pugh [1984], OECD [1969], and Harman [1971].
94. Pugh [1984], p. 250-51.
95. Harman [1971].
96. For an early analysis of offshore chip assembly in East Asia,
see Moxon [1974], Lim [1978], and Ernst [1983].
97. This type of arrangement comes close to similar arrangements
that had been developed much earlier in the textiles industry. Gary Gereffi, an industrial
sociologist who has studied the globalization patterns of the textile industry, calls such
arrangements " buyer-driven global commodity chains." See Gereffi [1994], p. 16.
98. For a detailed analysis of the then prevailing U.S. tariff
scheme and its impact on offshore sourcing strategies of American companies, see Grunwald
and Flamm [1985].
99. Note, however, that IBMs aforementioned move to Japan and Hong
Kong was driven by a more long-term strategic concern, i.e. an attempt to extend IBMs
transatlantic production network into Asia.
100. For a detaled analysis of the offshore chip assembly
strategies of American companies, based on company interviews, see Ernst 1983 and 1987.
101. For a systematic analysis of some impacts of such investments
on Malaysia, see Rasiah [1994].
102. Some American computer companies have hesitated for quite
some time before proceeding to establish their own affiliates in Asia. Take for instance
Compaq, the current market leader for desktop PCs: it began to move to Asia only in 1987,
with its first affiliate established in Singapore, which was followed by a second
affiliate in China in 1993. The same is true for Quantum, which only in 1994 began to move
to Malaysia and then to Indonesia one year later.
103. South China Morning Post, May 16, 1995, and Asiaweek,
March 17, 1995.
104. Recent changes in the approach of the Internal Revenue
Service (IRS) to overseas investment of U.S. HDD companies may have the consequence that
HDD companies may be even more reluctant to discuss these issues. Last August, the IRS
demanded that Conner pay an extra $43 million and Seagate pay an extra $78 million in
taxes for taxes and costs they saved at their Asian production facilities in the late
1980s and early 1990's. The IRS is now auditing their books for 1991 through 1993. The IRS
argues that both companies have failed to keep "arm's-length" distance from
their overseas affiliates, as required under U.S. tax law. It is in response to this
threat that Seagate and Conner have drummed up their PR machines to talk about the growing
decision autonomy and independence of their overseas affiliates.
105. Seagate Profile, compiled by Allen Hicken, November 6,
1995.
106. Seagate Profile, compiled by Allen Hicken, November 6,
1995.
107. Wafer fabrication is the first step in the manufacture of
inductive thin film heads. It is an extremely complex technology that requires very
expensive equipment and the mastery of complex process technologies. Inductive heads are
produced with manufacturing processes adapted from semiconductor manufacturing operations.
Thin films of highly permeable magnetic material are deposited on a non-magnetic substrate
to form the magnetic core, and electrical coils are electroplated in a pattern which has
been imprinted through photolithographic techniques. The next step required to produce
thin-film heads is slider fabrication , i.e. to machine or slice wafers. The machining
process is accomplished in four phases. First, diamond saws cut the wafer into rows, or
bars, of sliders. Second, the rows are lapped to the proper throat height using an
automated, multi-stage lapping process. Third, the companies use a variety of processes to
define and shape the air bearing surfaces of the individual sliders in each row. And
finally, the rows are cut into individual sliders. Approximately 8400 individual sliders
(not considering actual yields) can be produced from one six inch wafer. Based on David
McKendrick, Profile of Suppliers of the HDD Industry: Media and Heads, June 21,
1996.
108. See, for instance, Seagate's job add in Datastorage,
March, 1996.
109. See Christensen [1993].
110. "Our business was designing, educating and marketing. I
thought that Apple should do the least amount of work that it could and that it should...
let the subcontractors have the problems." Mike Scott, Apple`s president in 1982, as
quoted in Moritz [1984], p. 200-201.
111. Based on Langlois [1992], p. 17, note 44.
112. In an article published in 1989, Ralph Gomory, IBMs former
head of R&D, demonstrated how the "cyclic development" process had changed
the requirements of innovation management. As competition increasingly centers on price
and speed-to-market, computer companies need to launch products again and again with
incremental improvements in a shorter product cycle. The result is that time-to-market
overrides most other concerns. See Gomory [1989].
113. Both technologies had been developed way back in the 1970's
at the Xerox research laboratories in Palo Alto. In one of the greatest blunders in
computer history, Xerox' top managment refused to invest in these technologies, with the
result that Steve Jobs, one of Apple co-founders, was able to acquire them at almost no
cost.
114. These and other figures on Apple's situation in the early
1990's are taken from Levy [1994, 1995].
115. For details, see Ernst, [1997a].
116. See also the discussion in chp. IV below.
117. I will discuss this concept in detail in chp. IV below.
118. Sales revenues, as reported in Computerworld,
December 9, 1991. Note that, due to changes in the product classification scheme, this
figure cannot be compared with later revenue figures. In 1993, IBM changed the product
classification that it uses for reporting sales revenues. According to this new
classification, sales revenues for storage products in 1991 were $7.2 billion, and fell to
$6.3 billion in 1992 and $5.1 billion in 1993. However, these figures clearly indicate why
IBM-SSD had to aggressively expand its open-market sales.
119. The following discussion of IBMs belated move into open
market sales is based on an interview with Charles Haggerty, vice president of IBMs OEM
storage products division, in Computerworld, Vol. 25, No. 49 (December 9, 1991), p.
93.
120. IBMs storage division's weakness in low-end and mid-range
disk products gave rise to a rather peculiar situation during the mid-1980s: IBM was the
largest buyer of OEM drives in the world and played an important catalytic role in the
geographic dispersion of the disk drive industry. IBMs PC division was primarily
responsible for this heavy reliance on outsourcing. Arguably, this gave rise to a vicious
circle, perpetuating the weakness of IBMs storage division, especially in low-end
products.
121. For details, see Mark Geenen, "MR Heads Meet Thin Film
Challenge," CTR, 14/7, Charles T. Clark, , "Data Storage Making
Technological Leaps", Digital News & Review, November 21, 1994, and
Christensen [1993].
122. It is unclear what this implies for the role of IBM Japan
which had initiated the arrangement in Thailand. For instance, will IBM Japan retain the
role as a regional coordination center, or will this role be assumed by IBM-SSD's
Singapore affiliate?
123. AP via NewsPage, November 21, 1995, courtesy Roger Bohn.
124. Author's interview at IBM-SSD, San Jose, CA, December 1995.
125. This process has been documented in detail in Ernst [1997b].
See also Ernst [1994c, 1997c].
126. JETRO [1995], p. 20.
127. Yoshitomi [1994], p. 16.
128. BRIE Database on FDI and International Production Networks,
computed from data in Nihon Desnhi Kikai Kogyokai (NDKK) [Japan Industry Association of
Electronics], 1994 Kaigai Hojin Risuto [List of Overseas Coporations, Tokyo.
129. Computed from data in Nihon Denshi Kikai Kogyokai (NDKK),
[Japan Industry Association of Electronics], 1994 Kaigai Hojin Risuto [List of Overseas
Coporations, Tokyo.
130. MOF figures, as quoted in JETRO [1995], p. 17.
131. This is basically due to the fact that MOF figures of
Japanese FDI do not report reinvestments by overseas affiliates, nor do they provide a
sufficiently fine-grained sectoral disaggregation. This is now changing as both the
Export-Import Bank of Japan's Research Institute for International Investment and
Development, and the most recent Overseas Investment Statistics Overview by MITI
include such information. For an early pioneering contribution, see Tejima [1994].
132. Of course, details differ for different sectors and product
groups.
133. In Vietnam, the pacesetter is Fujitsu, which established a
printed circuit board assembly plant in early 1996. This plant could pave the way for
further Japanese investments.
134. Hong Kong's importance as an entry-point into the Chinese
market as well as a coordination center for the expanding production networks in China has
recently dramatically increased for Japanese and American electronics firms. For obvious
reasons, it is difficult to get reliable data on these activities.
135. For an excellent analysis of the rationale that has induced
Japanese electronics firms to postpone overseas production, see Tachiki and Aoki [1991]
and Tejima [1996].
136. Sanyo's OPR is almost 34 percent while both Sony and
Mastushita have an OPR of roughly 20 percent. For details, see Ernst [1997c]. We need to
add, however, that overseas production ratios are typically much higher for small- and
medium-sized Japanese electronics firms. This is true for smaller firms that produce final
products but have a quite narrow product focus, like Aiwa (whose OPR exceeds 85 percent)
or Uniden (with an OPR close to 100 percent). OPRs however are equally high for the
hundreds of relatively small subcontractors and component suppliers which, as a result of
the yen appreciation, had to move most of their production offshore, primarily to
Southeast Asia and China. Typical for this category of firms is Showa Plastics, an
Osaka-based producer of plastics casings: 95 percent of its 3000 employees work abroad,
mostly in Singapore and other Southeast Asian countries. For details, see Ernst [1997].
137. For evidence, see Lasserre and Schuette [1995].
138. Philips profile, in the BRIE Database on FDI and
International Production Networks.
139. For a review of this literature, see Ernst, Mytelka and
Ganiatsos [1997]
140. For an analysis of the learning effects in such arrangements,
see Poh Kam [1991], and Ernst [1994b].
141. For an in-depth analysis, see Ernst [1997b].
142. For evidence, see Ernst and O'Connor [1992], especially chp.
2, and Ernst [1994].
143. For an excellent analysis of the dialectics of outsourcing
and integration in the hard disk drive industry, see Christensen [1995].
144. For the core propositions, see Vernon [1966, 1979]. For
critical assessments, see Cantwell [1995] and Ravenhill and Bernard [1995].
145. Levy [1994, 1995].
146. Courtesy to Roger Bohn.
147. Howells and Wood [1990], p. 178.
148. Hewlett Packard Profile, BRIE Data Base on FDI and
International Production Networks.
149. This new focus on regional markets is reflected in the
changing trade patterns of East Asia. See Ernst and Guerrieri [1997].
150. For details, see Ernst and D. O'Connor [1989].
151. Important contributions are Avramovitz [1989], Freeman
[1992], and David [1992].
152. For interesting case studies on how both developments have
enabled Japanese firms to ramp up quickly their huge export platform production facilities
in Southeast Asia, see Kiba and Kodama [1991], Sunada, Toru et. al. [1993], and Kodama and
Kiba [1994].
153. For a collection of interesting case studies, see Mukoyama
[1996].
154. The only exceptions are Hong Kong and Singapore.
155. Author's interviews at Taiwanese PC companies, June 1995.
156. For evidence on semiconductors, see Ernst [1983]; for
Japanese electronics firms, see Ernst [1994c, 1997b, 1997c].
157. For detailed case studies, see Lim [1978] and Ernst [1983].
158. For evidence, see Ernst [1994c], p. 18 passim.
159. Important contributions include Cordell [1971], Pearce
[1989], Pearce and Singh [1992], Pisano and Wheelwright [1995], and Chesnais [1992, 1994].
For overviews, see Granstrand, Hakanson and Sjoelander [1993] and Archibugi and Pianta
[1996].
160. Nelson [1990a].
161. The most prominent example is the car industry. In the
garments industry, fashion design and the make-up of samples, which are essential elements
of product innovation, are also not treated as part of the R&D process.
162. Von Hippel [1988], in particular chps. 8 and 9.
163. Nelson [1990a], p. 40.
164. Ernst, Mytelka and Ganiatsos [1997].
165. See Ernst and O'Connor [1989], Poh Kam [1991], Ernst [1994a],
and Ernst, Gantiatsos and Mytelka [1997].
166. Poh Kam [1991], p. 15.
167. For a detailed analysis of this process, see Ernst [1994a].
168. Author's interview at Texas Instruments Malaysia, May 1984.
169. This and the following information are based on an interview
at Intel Penang, April 1992, jointly conducted by Ismail Salleh, deputy director of the
Institute of International and Strategic Studies (IISS), Kuala Lumpur and the author.
170. For detailed evidence, see Ernst [1991].
171. Information on Lok Kim Teow Engineering (LKT) is based on an
interview jointly conducted by Ismail Salleh, deputy director of the Institute of
International and Strategic Studies (IISS), Kuala Lumpur and the author, May 1992.
172. While currently very little open discrimination exists
against Chinese businessmen, the memory of earlier troubles is still fresh.
173. For an early study of these effects, see Urata [1991], in
particular, p. 44 passim.
174. For evidence, see Lim and Pang [1991] and Rasiah [1995b].
175. Author's interview at Ministry of Science, Technology, and
Energy, Kuala Lumpur, Malaysia, October 1993.
176. For evidence, see Mukoyama [1996], and Japan Association for
Small Business Studies, 1994.
177. For a good overview, see Takeuchi [1993], p. 52-54.
178. For an analysis of the strengths and weaknesses of Korean
semiconductor firms, see Ernst [1994].
179. The following is based on Ernst [1997b].
180. The following is based on interviews with Hitachi, November
1993.
181. EBN Online, 7-1-96, "Japanese PC Makers Move Production
In-House."
182. Important contributions include Mowery and Rosenberg [1990],
Kenney and Florida [1993], Nonaka and Takeuchi [1995], and Branscomb and Kodama [1993].
183. The following account is based on Abe [1992], and interviews
in the Japanese electronics industry, November 1993, and June 1995.
184. William Dawkins, "Time to pull back the screen. Japanese
multinationals may follow Canons example and shift power overseas", Financial
Times, November 18, 1996.
185. Tejima [1996], reporting on the most recent annual
questionnaire survey of the Export-Import Bank of Japan.
186. Most of my interview partners in Japanese electronics firms
emphasize that they cannot merely replicate the U.S. model of international production.
This supports my argument that changes in the organization are path-dependent, in the
sense that they are shaped by peculiar features of the domestic production system. For
Japanese firms, this implies that they have to come up with an organizational response
that is based on and amplifies the strengths of their domestic production system. One
prominent example is the distinctively different approach of Japanese electronics firms to
human capital formation in Asia.
187. Basic manufacturing support services are defined to include
activities like calibration and testing, die and tool services, (preventive) maintenance
and repair, and quality control.
188. Based on author's interviews at Sharp headquarters, June
1995.
189. These and the following figures are based on company
interviews, as reported in Ernst and O'Connor [1992], p. 34, 37.
190. Such costs are typically defined as "... all incremental
cost associated with dealing with suppliers remote from the initial design site and/or the
final assembly site," with communication costs and administrative overheads absorbing
the largest share. See Ernst and O'Connor [1992], p. 34, 37.
191. Information provided by MIC/III, October 27, 1995.
192. Form 10-K Quantum Corp., Fiscal Year Ending March 31, 1995.
193. In the light of recent developments, this assumption becomes
now highly debatable. While originally MKE supplied only low-end drives, it now produces
Quantum's full product range, including the highly profitable high-end drives for
mainframes and network servers. One wonders how long MKE will wait till it disconnects
itself from Quantum and enters the market on its own.
194. One of the objectives of the Sloan Foundation project on the
globalization of the HDD industry is to trace such changes in the industry's global supply
chain.
195. The following discussion is based on Lee and Billington
[1995], Dataquest [1993], and BRIE's Database on International Production Networks.
196. Firms differ in their precise definition of DFM guidelines.
These definitions also differ across products and time. See Levy [1994], p. 343.
197. Von Hippel defines "lead users of a novel or enhanced
product, process or service as those that "... face needs that will be general in a
marketplace, but... (who) face them months or years before the bulk of that marketplace
encounters them... (and who will)...benefit significantly by obtaining a solution to those
needs." See von Hippel [1988], p. 107.
198. The following draws on David McKendrick, Profile of
Suppliers of the HDD Industry: Media and Heads, June 21, 1996.
199. David McKendrick, Profile of Suppliers of the HDD
Industry: Media and Heads, June 21, 1996.
200. Based on David McKendrick, Profile of Suppliers of the HDD
Industry: Media and Heads, June 21, 1996.
201. See our earlier discussion in chp. II of this study.
202. Intel's failed atttempt to regain dominance for motherboard
and chipset production shows that even a giant like Intel has difficulties competing in
these highly volatile and time-to-market sensitive sectors.
203. For a general analysis, see Pisano and Wheelwright [1995].
204. See, for instance, Patel and Pavitt [1990].
205. I am indebted to Roger Bohn for this observation.
206. Roger Bohn, Interview notes, November 10, 1995, p. 5.
207. Stopford [1995], p. 16.
208. Stopford [1994], p. 21.
209. The five different types of proximity requirements I
introduced earlier are (1) proximity to suppliers, (2) proximity to engineering support,
(3) proximity between prototyping and volume manufacturing, (4) proximity to lead users,
and (5) proximity between process and product development
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